Pups & Pals Pet Lounge - Oak Hill
Sources
- Reviews read
- 277 on Google
- Average stars
- 4.90 ★
- Rank
- #3 of 87 in Austin
- Ratings as of
- July–October 2026
Sources
- Source
- Pups & Pals Pet Lounge - Oak Hill’s own website
- Checked on
- 2026-07-07
- Rate type
- First dog, standard night
“Private Suite Lodging: $72 per dog, per night (includes daycare) … Dog Day Care: $40”Open their price page ↗
Pups & Pals Pet Lounge - Oak Hill is a dog daycare in Austin, TX, offering daycare & boarding. It scores 9.8/10 (exceptional) from 277 Google reviews averaging 4.9 stars — #3 of 87 in Austin. Its website lists boarding from $72 per night and daycare from $40 per day. Of the 27 policies we check, its website states 3.
About this place
Pups & Pals Pet Lounge - Oak Hill is a dog daycare and overnight boarding facility located in the heart of South West Austin. We offer doggy day care 7 days per week for pups to run, play, exercise, and socialize with their favorite pals! Doggy daycare offers the mental stimulation that pups need to thrive! We also offer overnight lodging in our comfy and cozy private lounges and private suites. Come see all that Pups & Pals has to offer, and make Pups & Pals your pup's home away from home.
From the business’s public profile.
Key facts
- Services
- DaycareBoarding Confirmed on their own website
- Type
- Dedicated facility
- Boarding rate
- $72/night
- Daycare rate
- $40/day
- Open 24 hours
- No
- Booking & cameras
- Online booking & owner portal via Paw PartnerFound on their website, 2026-10-03
- Rank in Austin
- #3 of 87
- Google rating
- ★4.9 (277)
- From downtown
- 9.2 mi
- Neighborhood
- Oak Hill
- Profile claimed on Google
- Yes
Policies & requirements
3 of the 27 policies owners ask about are published on their website.Checked on their website, 2026-08-03. Open a policy to see their exact words.
Operations4 of 21 published
Their words
“We will observe their play style and introduce them to other dogs in small groups or one-on-one as to not overwhelm your pup”pupsandpalspetlounge.com/
Their words
“Private Suites The Private Suites are a lodging option for an upgraded and more luxurious stay for your pup”pupsandpalspetlounge.com/
Their words
“we send you an email with pictures of your best friend playing with new friends and a report card to let you know how they are doing!”pupsandpalspetlounge.com/
Show 23 policies not published on their website
Policies change, so confirm anything that matters when you book. Items marked “described by reviewers” come from customers, not from the facility.
Score & reviews
Higher is better. A score backed by more reviews is more reliable. Read the reviews on Google Maps. Data as of July–October 2026.
What reviewers mention most
Topics extracted from public review text, with the number of reviews that mention each.
Booking terms & safety
- Checkout time
- Morning pick-up is 7-10 AM weekdays and 9-11 AM weekends; the last day is not chargedStated on their website
- Late pick-up
- Evening pick-up on the last day is charged $40 for daycare instead of a night of boarding (daycare rule)Stated on their website
- Cancellation
- 48 hours' notice for a full deposit refund; one week for Thanksgiving, Christmas and New Year's weeks, 72 hours other holidaysStated on their website
- If a dog is sick
- Return rule: a coughing dog stays out of daycare and boarding for 2 weeks after the coughing stopsStated on their website
In the facility’s own words, summarized. Confirm when you book.
Who they take & how they care
- Updates during a stay
- Emails photos and a report card midway through a dog daycare first dayStated on their website
- Senior dogs
- Dogs retire from daycare and boarding when they turn 15Stated on their website
- Minimum age
- New clients accepted from 16 weeks old (about 4 months)Stated on their website
- Breed & size limits
- No breed restrictions; each dog is evaluated individuallyStated on their website
In the facility’s own words, summarized. Confirm when you book.
Price history
| Year | Boarding | Daycare | Source |
|---|---|---|---|
| 2018 | $48/night | — | Archived page, 2018-11-29 |
| 2019 | $52/night | — | Archived page, 2019-12-30 |
| 2020 | $52/night | — | Archived page, 2020-01-29 |
| 2023 | $65/night | — | Archived page, 2023-01-24 |
| Now | $72/night | $40/day | Their website, 2026-07-07 |
First-dog standard rate, lower end of any range. How this feeds the market trend: Dogs Away Boarding Price Index.
Hours
- Mon
- 7 AM–7 PM
- Tue
- 7 AM–7 PM
- Wed
- 7 AM–7 PM
- Thu
- 7 AM–7 PM
- Fri
- 7 AM–7 PM
- Sat
- 9 AM–6 PM
- Sun
- 9 AM–6 PM
From the public profile, July–October 2026. Drop-off and pick-up windows can be narrower; holiday hours vary.
For travelers
- AUS · Austin-Bergstrom
- 13.7 mi
- Weekday hours span
- 7 AM – 7 PM
- Open Sunday
- Yes
Straight-line miles, not driving distance. Hours span from the public profile; confirm drop-off and pick-up windows before a flight.
Location
8036 US-290, Austin, TX 78736
9.2 miles from downtown Austin · Oak Hill · Get directions
Amenities & details
Self-reported on the business’s public profile.
Questions about Pups & Pals Pet Lounge - Oak Hill
What services does Pups & Pals Pet Lounge - Oak Hill offer?
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Is someone on site overnight at Pups & Pals Pet Lounge - Oak Hill?
How does Pups & Pals Pet Lounge - Oak Hill compare with other Austin facilities?
Cite this record
Facts on this page are sourced line by line. To reference it:
Pups & Pals Pet Lounge - Oak Hill, Austin, TX. Dogs Away facility record, 2026-08-03. https://dogsaway.co/austin-tx/pups-and-pals-pet-lounge-oak-hill/Similar places near Austin
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