--- title: "Pups & Pals Pet Lounge — Austin, TX" url: "https://dogsaway.co/austin-tx/pups-and-pals-pet-lounge/" updated: "2026-08-03" data_pulled: "2026-07-07" census_at: "2026-08-03" source: "Dogs Away — public Google Business profile (identity, rating) + Dogs Away disclosure census of the facility's own website" license: "All rights reserved. Read and cite freely. No bulk copying. (https://dogsaway.co/terms/)" attribution: "Source: Dogs Away (dogsaway.co)" --- # Pups & Pals Pet Lounge Dog day care center in Austin, TX — part of the Dogs Away index of dog boarding and daycare in Austin, TX (https://dogsaway.co/austin-tx/). **★4.9 from 320 Google reviews, Dogs Away score 9.8/10.** The Dogs Away score is a Bayesian-adjusted Google rating on a 0–10 scale (prior weight 25 reviews at the 4.669 network mean). ## Facts - **Services:** daycare, boarding - **Address:** 8701 S 1st St Bldg. 3, Austin, TX 78748 - **Phone:** (512) 897-8755 - **Website:** https://pupsandpalspetlounge.com/ - **Google Maps profile (verify):** https://www.google.com/maps/search/?api=1&query=Pups%20%26%20Pals%20Pet%20Lounge&query_place_id=ChIJIXG6c8ZMW4YRMJ01UuAMdXo ## Hours | Day | Hours | | --- | --- | | Monday | 7 AM–7 PM | | Tuesday | 7 AM–7 PM | | Wednesday | 7 AM–7 PM | | Thursday | 7 AM–7 PM | | Friday | 7 AM–7 PM | | Saturday | 9 AM–6 PM | | Sunday | 9 AM–6 PM | ## Booking terms, safety and care - **Updates during a stay:** Emails photos and a report card midway through a dog daycare first day — facility's words: "Mid-way through their first day we will send you an email with pictures of your best friend playing with new friends and a report card to let you know how they are doing!" (https://www.pupsandpalspetlounge.com/daycare) - **Minimum age (months):** New clients accepted from 16 weeks old (about 4 months) — facility's words: "We are currently only accepting new clients who are 16 weeks old through 12 years old." (https://www.pupsandpalspetlounge.com/southpark) - **Fire & emergency protection:** South Park location has a full fire sprinkler suppression system — facility's words: "with a full fire sprinkler suppression system!" (https://www.pupsandpalspetlounge.com/southpark) - **Cancellation:** 48 hours' notice for a full deposit refund; one week for Thanksgiving, Christmas and New Year's weeks, 72 hours other holidays — facility's words: "For non-holiday reservations, we require a 48 hour notice to cancel a reservation and receive a full refund of the boarding deposit. … For Thanksgiving Week, Christmas Week, and New Year’s Week, we require a SPECIAL ONE WEEK notice cancellation period. For all other holiday reservations, we require a 72 hour notice to cancel a reservation and receive a full refund of the boarding deposit." (https://www.pupsandpalspetlounge.com/questions) - **Checkout time:** Morning pick-up is 7-10 AM weekdays and 9-11 AM weekends; the last day is not charged — facility's words: "When you pick your dog up from lodging during the morning pick up hours, you do not pay anything for the last day. Morning pick up is 7-10 AM Monday through Friday, and 9-11 AM on Saturdays and Sundays." (https://www.pupsandpalspetlounge.com/questions) - **Late pick-up:** Evening pick-up on the last day is charged $40 for daycare instead of a night of boarding (daycare rule) — facility's words: "When you pick them up during the evening pick up hours you will only pay $40 for doggy day care on that day, instead of a full night of boarding." (https://www.pupsandpalspetlounge.com/questions) - **Breed & size limits:** No breed restrictions; each dog is evaluated individually — facility's words: "We do not have breed restrictions here at Pups & Pals. Each pup is evaluated individually during their Play Day Evaluation" (https://www.pupsandpalspetlounge.com/questions) - **Senior dogs:** Dogs retire from daycare and boarding when they turn 15 — facility's words: "may attend Pups & Pals through age 14 and retire from Day Care and Boarding when they turn 15." (https://www.pupsandpalspetlounge.com/questions) - **If a dog is sick:** Return rule: a coughing dog stays out of daycare and boarding for 2 weeks after the coughing stops — facility's words: "If you hear your dog coughing, we ask that you do not bring them to day care or boarding for 2 weeks after coughing symptoms have completely stopped." (https://www.pupsandpalspetlounge.com/questions) ## Booking and cameras - **Paw Partner** (booking): linked from the facility's website — https://pawpartner.com/pz/book?p=3268275 - Checked 2026-10-03. ## For travelers - **AUS** (Austin-Bergstrom): 7.9 miles, straight line - **Weekday hours span:** 7 AM to 7 PM - **Open Sunday:** yes Hours from the public business profile; drop-off and pick-up windows can be narrower. ## Published rates - **Overnight boarding:** $72 per night (first dog, standard rate) - **Daycare:** $40 per day > “Private Suite Lodging: $72 per dog, per night (includes daycare) … Dog Day Care: $40” Source: https://www.pupsandpalspetlounge.com/lodging — checked July 7, 2026. ## Disclosure record Publishes 5 of 27 checked policies on its own website (census August 3, 2026). "Not published" is a fact about the website on that date, not a claim about the facility's practice. ### Admission requirements - **Vaccinations required:** Not published on their website as of August 3, 2026 - **Bordetella lead time:** Not published on their website as of August 3, 2026 - **Fecal / parasite test:** Not published on their website as of August 3, 2026 - **Spay / neuter:** Not published on their website as of August 3, 2026 - **Temperament evaluation:** Not published on their website as of August 3, 2026 - **Vaccination records:** Not published on their website as of August 3, 2026 ### Operations - **Staff on site overnight:** Not published on their website as of August 3, 2026 - **Staff-to-dog ratio:** Not published on their website as of August 3, 2026 - **Maximum playgroup size:** Not published on their website as of August 3, 2026 - **Staff certification:** Not published on their website as of August 3, 2026 - **Play model:** Not published on their website as of August 3, 2026 - **Groups separated by:** Not published on their website as of August 3, 2026 - **Time out of their room:** Not published on their website as of August 3, 2026 - **Solo care for dogs who skip group play:** Offered > “We will observe their play style and introduce them to other dogs in small groups or one-on-one as to not overwhelm your pup” — https://www.pupsandpalspetlounge.com/ - **Housing:** Suite > “Private Suites The Private Suites are a lodging option for an upgraded and more luxurious stay for your pup” — https://www.pupsandpalspetlounge.com/ - **Outdoor access:** Yard — described by 3 Google reviews; not stated on the facility's website as of August 3, 2026 - **Capacity:** Not published on their website as of August 3, 2026 - **Climate control:** Not published on their website as of August 3, 2026 - **Live cameras for owners:** Not published on their website as of August 3, 2026 - **Photo / report-card updates:** Yes > “we send you an email with pictures of your best friend playing with new friends and a report card to let you know how they are doing!” — https://www.pupsandpalspetlounge.com/ - **Tours:** Not published on their website as of August 3, 2026 - **Injury / fight policy:** Not published on their website as of August 3, 2026 - **Veterinary access:** Not published on their website as of August 3, 2026 - **Administers medication:** Not published on their website as of August 3, 2026 - **Feeding:** Not published on their website as of August 3, 2026 - **Availability:** Waitlist > “we were at full capacity every day. We were waitlisting our existing pack daily, so we decided to close enrollment and started a formal waitlist, initially quoting 3-6 months for new clients.” — https://www.pupsandpalspetlounge.com/meetourfounder - **Online booking:** Yes > “OVERNIGHT LODGING Our Online Booking Process is Simple and Easy! Book Now!” — https://www.pupsandpalspetlounge.com/ ## Licensing Texas does not license or inspect dog boarding and daycare facilities at the state level. The Texas Department of Licensing and Regulation's Licensed Breeder Program covers commercial dog and cat BREEDERS only — the threshold is keeping five or more intact adult females — and does not reach boarding kennels, daycares, or the veterinary practices that board. There is no state inspection regime, no public inspection record, and no state license number to look up. Local requirements (zoning approval, a city business license, and in some jurisdictions a conditional use permit) are set city by city and are not published in a consolidated, machine-readable form. Market licensing detail: https://dogsaway.co/austin-tx/ ## How to cite Pups & Pals Pet Lounge, Austin, TX. Dogs Away, https://dogsaway.co/austin-tx/pups-and-pals-pet-lounge/ (census August 3, 2026; listing data July 7, 2026). Source: Dogs Away (dogsaway.co). Read or cite this one record with a link. Do not bulk copy, scrape or rebuild the directory. Terms: https://dogsaway.co/terms/ Structured data: https://dogsaway.co/api/v1/facilities/austin-tx/pups-and-pals-pet-lounge.json