Hidden Gem Pet Resort
BoardingCat boardingDaycare
Dogs Away score9.6 /10Exceptional · 161 reviews · top 14% in Boston
Sources
Behind the 9.6
- Reviews read
- 161 on Google
- Average stars
- 4.80 ★
- Rank
- #44 of 352 in Boston
- Ratings as of
- July–October 2026
Policies published14 of 27From their website, 2026-10-20
Hidden Gem Pet Resort is a pet boarding in Methuen, MA, offering boarding & daycare. It scores 9.6/10 (exceptional) from 161 Google reviews averaging 4.8 stars — #44 of 352 in Boston. Of the 27 policies we check, its website states 14.
Staff on site overnightStated on the facility’s own website.
Vaccine rules publishedRequired: rabies, DHPP, Bordetella, leptospirosis · Not mentioned: canine influenza
Outdoor access: indoor outdoor runPer the facility’s website.
Key facts
- Services
- BoardingCat boardingDaycareTrainingGrooming
- Type
- Dedicated facility
- Boarding rate
- Not published
- Daycare rate
- Not published
- Open 24 hours
- No
- Rank in Boston
- #44 of 352
- Google rating
- ★4.8 (161)
- From downtown
- 25.8 mi
- Profile claimed on Google
- Yes
Policies & requirements
14/27
14 of the 27 policies owners ask about are published on their website.Checked on their website, 2026-10-20. Open a policy to see their exact words.
Admission requirements5 of 6 published
Vaccinations requiredRequired: rabies, DHPP, Bordetella, leptospirosis · Not mentioned: canine influenza
Their words
“What vaccinations are required? Dogs Rabies, Distemper, Parvo, Leptospirosis, Bordetella (EVERY 6 MONTHS!), Fecal with negative results”hiddengempetresort.com/faq/
Fecal / parasite testNegative test required
Their words
“Fecal- Negative fecal test for Daykamp participants required every 6 months, boarding required once a year”hiddengempetresort.com/requirements/
Spay / neuterRequired for group play only
Their words
“In addition to the evaluation, all pets must be altered, which is typically completed between the ages of 6-months to a year. ... We have no problem boarding pets that are not neutered or spayed too!”hiddengempetresort.com/requirements/
Temperament evaluationRequired before a first stay (free)
Their words
“In order to enroll in daycare at Hidden Gem, all pets MUST undergo a free evaluation before being approved.”hiddengempetresort.com/requirements/
Vaccination recordsProof checked, not taken on word
Their words
“We require all vaccine and fecal tests to be up to date and provided to use at minimum 7 days PRIOR to your pet’s arrival date.”hiddengempetresort.com/faq/
Operations9 of 21 published
Staff on site overnightYes — a person is on site
Their words
“Is someone with them overnight? We have staff that live on site as well as our night shift staff”hiddengempetresort.com/faq/
Staff certificationPet first aid / CPR certified staff
Their words
“To ensure your pet's safety and wellbeing, our staff is certified in CPR and First Aid for pets.”hiddengempetresort.com/
Groups separated bySize and temperament
Their words
“We group our daycare pack into size and temperament appropriate groups to ensure a safe and enjoyable experience for your pups.”hiddengempetresort.com/daycare/
Solo care for dogs who skip group playPaid add-on
Their words
“Add-on services include one-on-one play time with staff, and walks on our scenic nature trails.”hiddengempetresort.com/boarding/
Outdoor accessIndoor outdoor run
Their words
“every dog pen has indoor and outdoor access!”hiddengempetresort.com/faq/
Climate controlClimate-controlled
Their words
“Each facility is climate controlled for all weather and monitored by staff with cameras!”hiddengempetresort.com/faq/
Administers medicationYes, except injectables
Their words
“We can administer any oral or topical medications needed for your pet. We do NOT do any injectable medications!”hiddengempetresort.com/faq/
FeedingOwner's food required
Their words
“We only ask that you bring their food, treats and medication or special exercise gear if needed.”hiddengempetresort.com/faq/
Online bookingYes
Their words
“You may make reservations online via our Client Portal as well!”hiddengempetresort.com/faq/
Show 13 policies not published on their website
Bordetella lead timeNot published on their website
Staff-to-dog ratioNot published on their website
Maximum playgroup sizeNot published on their website
Play modelNot published on their website
Time out of their roomNot published on their website
HousingNot published on their website
CapacityNot published on their website
Live cameras for ownersNot published on their website
Photo / report-card updatesNot published on their website
ToursNot published on their website
Injury / fight policyNot published on their website
Veterinary accessNot published on their website
AvailabilityNot published on their website
Policies change, so confirm anything that matters when you book. Items marked “described by reviewers” come from customers, not from the facility.
Score & reviews
9.6ExceptionalDogs Away score
Higher is better. A score backed by more reviews is more reliable. Read the reviews on Google Maps. Data as of July–October 2026.
What reviewers mention most
kennel 14day kamp 9last minute booking 3thorough staff 3thoughtful care 3reactive dog training 2obedience training 2ecollar training 2
Topics extracted from public review text, with the number of reviews that mention each.
Who they take & how they care
- Updates during a stay
- Updates on request by phone, email, social media messages or client-portal SMSStated on their website
- Unaltered dogs & females in heat
- Boards unaltered dogs; asks for the last heat date of unaltered femalesStated on their website
In the facility’s own words, summarized. Confirm when you book.
Hours
- Mon
- 6:30 AM–6:30 PM
- Tue
- 6:30 AM–6:30 PM
- Wed
- 6:30 AM–6:30 PM
- Thu
- 6:30 AM–6:30 PM
- Fri
- 6:30 AM–6:30 PM
- Sat
- 8–10 AM, 2–4 PM
- Sun
- 8–10 AM, 2–4 PM
From the public profile, July–October 2026. Drop-off and pick-up windows can be narrower; holiday hours vary.
For travelers
- BOS · Boston Logan
- 26.5 mi
- Weekday hours span
- 6:30 AM – 6:30 PM
- Open Sunday
- Yes
Straight-line miles, not driving distance. Hours span from the public profile; confirm drop-off and pick-up windows before a flight.
Location
202 Tyler St, Methuen, MA 01844
25.8 miles from downtown Boston · Get directions
Amenities & details
Identifies as women-ownedWheelchair accessible entranceWheelchair accessible parking lotLGBTQ+ friendlyOn-site parking
Self-reported on the business’s public profile.
Questions about Hidden Gem Pet Resort
What services does Hidden Gem Pet Resort offer?
Hidden Gem Pet Resort is listed as a pet boarding service in Methuen, MA, offering boarding, cat boarding, daycare.
How much does Hidden Gem Pet Resort charge?
We did not find a published rate on Hidden Gem Pet Resort's website when we checked it (2026-10-20); call the facility for pricing. For reference, the Boston median published boarding rate is $70/night across 78 facilities.
What vaccines does Hidden Gem Pet Resort require?
According to its website: Required: rabies, DHPP, Bordetella, leptospirosis · Not mentioned: canine influenza.
Is someone on site overnight at Hidden Gem Pet Resort?
Yes — a person is on site, according to the facility's own website.
How does Hidden Gem Pet Resort compare with other Boston facilities?
It ranks #44 of 352 in the Boston index by Dogs Away score (9.6/10, exceptional), based on 161 Google reviews averaging 4.8 stars.
Cite this record
Facts on this page are sourced line by line. To reference it:
Hidden Gem Pet Resort, Methuen, MA. Dogs Away facility record, 2026-10-20. https://dogsaway.co/boston-ma/hidden-gem-pet-resort/Similar places near Methuen
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