--- title: "Toureen Pet Resort and Spa — Boston, MA" url: "https://dogsaway.co/boston-ma/toureen-pet-resort-and-spa/" updated: "2026-10-20" data_pulled: "2026-10-20" census_at: "2026-10-20" source: "Dogs Away — public Google Business profile (identity, rating) + Dogs Away disclosure census of the facility's own website" license: "All rights reserved. Read and cite freely. No bulk copying. (https://dogsaway.co/terms/)" attribution: "Source: Dogs Away (dogsaway.co)" --- # Toureen Pet Resort and Spa Dog day care center in Watertown, MA — part of the Dogs Away index of dog boarding and daycare in Boston, MA (https://dogsaway.co/boston-ma/). **★4.5 from 290 Google reviews, Dogs Away score 9.0/10.** The Dogs Away score is a Bayesian-adjusted Google rating on a 0–10 scale (prior weight 25 reviews at the 4.669 network mean). ## Facts - **Services:** daycare, boarding, grooming - **Address:** 380 Pleasant St, Watertown, MA 02472 - **Phone:** (617) 923-3800 - **Website:** http://www.toureenkennels.com/ - **Google Maps profile (verify):** https://www.google.com/maps/search/?api=1&query=Toureen%20Pet%20Resort%20and%20Spa&query_place_id=ChIJA7trfaWC44kR9jm7ovVKpAQ ## Hours | Day | Hours | | --- | --- | | Monday | 8 AM–6 PM | | Tuesday | 8 AM–6 PM | | Wednesday | 8 AM–6 PM | | Thursday | 8 AM–6 PM | | Friday | 8 AM–6 PM | | Saturday | 8 AM–5 PM | | Sunday | 10 AM–5 PM | ## Booking terms, safety and care - **Cats:** Offers dog boarding and cat boarding — facility's words: "dog boarding in Watertown, MA and cat boarding at Toureen means peace of mind" (https://www.toureenkennels.com/) - **How a stay is counted:** Boarders are charged per night — facility's words: "Boarders are charged per night." (https://www.toureenkennels.com/wp-content/uploads/2026/01/TPRS-Care-Agreement.pdf) - **Checkout time:** Check-out at noon; later pick-up is charged a full day of daycare (dogs) or boarding (cats) — facility's words: "Checkout Time: 12:00 noon. Pets picked up after this time will be charged a full day of daycare (dogs) or a full day of boarding (cats)." (https://www.toureenkennels.com/wp-content/uploads/2026/01/TPRS-Care-Agreement.pdf) - **Late pick-up:** Pick-up after noon is charged a full day of daycare (dogs) or boarding (cats) — facility's words: "Pets picked up after this time will be charged a full day of daycare (dogs) or a full day of boarding (cats)." (https://www.toureenkennels.com/wp-content/uploads/2026/01/TPRS-Care-Agreement.pdf) - **Cancellation:** Cancel at least 48 hours ahead for standard boarding; later cancellations and no-shows are charged — facility's words: "Cancellations must be made at least 48 hours prior to the reservation date for standard boarding, daycare, or grooming services." (https://www.toureenkennels.com/wp-content/uploads/2026/01/TPRS-Care-Agreement.pdf) - **Vet costs during a stay:** Owner pays all vet costs; facility may incur up to $500 without prior notice — facility's words: "Owner agrees to be fully responsible for the cost of all veterinary services and transportation. … Owner authorizes TPRS to incur veterinary expenses up to $500 without prior notification" (https://www.toureenkennels.com/wp-content/uploads/2026/01/TPRS-Care-Agreement.pdf) - **Anxious or shy dogs:** Anxious dogs that prefer a non-group setting get individual supervised playtimes — facility's words: "Anxious or aggressive dogs that prefer a nongroup setting enjoy individual supervised playtimes" (https://www.toureenkennels.com/doggy-daycare) ## For travelers - **BOS** (Boston Logan): 9.8 miles, straight line - **Weekday hours span:** 8 AM to 6 PM - **Open Sunday:** yes Hours from the public business profile; drop-off and pick-up windows can be narrower. ## Published rates - **Overnight boarding:** $95–$115 per night (first dog, standard rate) - **Daycare:** $48 per day > “Choose overnight boarding with Stay and Play ($95/night, group play or individual) or suite boarding ($115/night) for extra luxury. ... Daycare Rates Full Day: 7am – 6pm $48.00/pet Half Day $38.00/pet” Source: https://www.toureenkennels.com/ (daycare: https://www.toureenkennels.com/doggy-daycare) — checked September 9, 2026. ## Disclosure record Publishes 9 of 27 checked policies on its own website (census October 20, 2026). "Not published" is a fact about the website on that date, not a claim about the facility's practice. ### Admission requirements - **Vaccinations required:** Required: rabies, DHPP, Bordetella · Not mentioned: canine influenza, leptospirosis > “All dogs must be up to date on rabies, distemper, and bordetella vaccinations.” — https://www.toureenkennels.com/doggy-daycare - **Bordetella lead time:** Not published on their website as of October 20, 2026 - **Fecal / parasite test:** Not published on their website as of October 20, 2026 - **Spay / neuter:** Required for males from 7 months > “Non neutered males will not be admitted to group play after 7 months of age.” — https://www.toureenkennels.com/doggy-daycare - **Temperament evaluation:** Required before a first stay > “We conduct a personality and play-style assessment to match dogs with appropriate playgroups.” — https://www.toureenkennels.com/about-us - **Vaccination records:** Not published on their website as of October 20, 2026 ### Operations - **Staff on site overnight:** Not published on their website as of October 20, 2026 - **Staff-to-dog ratio:** Not published on their website as of October 20, 2026 - **Maximum playgroup size:** Not published on their website as of October 20, 2026 - **Staff certification:** Not published on their website as of October 20, 2026 - **Play model:** Not published on their website as of October 20, 2026 - **Groups separated by:** Size, age and personality > “grouped by size, age, and personality” — https://www.toureenkennels.com/ - **Time out of their room:** Not published on their website as of October 20, 2026 - **Solo care for dogs who skip group play:** Not published on their website as of October 20, 2026 - **Housing:** Not published on their website as of October 20, 2026 - **Outdoor access:** Yard > “our sanitary artificial turf supports safe outdoor play” — https://www.toureenkennels.com/ - **Capacity:** Not published on their website as of October 20, 2026 - **Climate control:** Climate-controlled > “Our facility is climate controlled, which is especially important due to the seasonal temperature extremes of our New England Climate.” — https://www.toureenkennels.com/doggy-daycare - **Live cameras for owners:** Not published on their website as of October 20, 2026 - **Photo / report-card updates:** Not published on their website as of October 20, 2026 - **Tours:** Walk-in tours welcome > “You’re welcome to visit anytime we’re open (M-F from 8-6; Sat 8-5; Sun 10-5).” — https://www.toureenkennels.com/ - **Injury / fight policy:** Not published on their website as of October 20, 2026 - **Veterinary access:** Veterinarian on site > “we have access to the Massachusetts Animal Medical Center , a full-service animal hospital located on-site.” — https://www.toureenkennels.com/about-us - **Administers medication:** Not published on their website as of October 20, 2026 - **Feeding:** Owner's food encouraged > “you are welcome and encouraged to provide your own food, to maintain the continuity of your pet’s diet.” — https://www.toureenkennels.com/dog-boarding - **Availability:** Not published on their website as of October 20, 2026 - **Online booking:** Not published on their website as of October 20, 2026 ## Licensing Massachusetts requires every commercial boarding or training kennel in the Commonwealth to hold a kennel license and pass inspection before that license issues or renews. Mass. General Laws c.140 sec.137A defines 'commercial boarding or training kennel' as a facility, other than a veterinary or personal kennel, that boards, houses, trains or provides day care to a dog or dogs not owned by the kennel's owner, for consideration, and makes it unlawful to operate one without a license from the local licensing authority. That authority is municipal, not a single state office: in every Massachusetts city and town except Boston it is the city or town clerk, and in Boston, uniquely, state law names the police commissioner as the licensing authority (c.140 sec.137A/147). A licensing authority may not issue or renew a kennel license until the premises has passed inspection by an animal control officer, must set a maximum number of animals the kennel may house based on that inspection, and must inspect every licensed kennel at least once a year (c.140 sec.137C). This is a genuine, uniform, state-mandated regime, not a patchwork of local ordinances that may or may not exist depending on the town, the way Florida's county registrations do. Since 'An Act to Increase Kennel Safety' (Ollie's Law), signed 20 September 2024 and effective 19 December 2024, the regime has grown a state layer: every municipality must report its licensed kennels to the Department of Agricultural Resources (MDAR) annually by 1 June, and MDAR must promulgate binding minimum care, staffing-ratio, housing and safety standards for commercial boarding/training kennels by June 2026. As of the June 2025 reporting deadline, 237 of 351 municipalities had complied, reporting 1,370 licensed kennels statewide, 415 of them commercial boarding or training kennels; MDAR publishes municipality-level compliance status, not a name-and-address list of individual kennels, so there is still no public register to join to facility records the way Colorado's PACFA register is joined. Whether the City of Boston itself submitted its 2025 report, and what MDAR's June 2026 minimum-standards regulations say once finalized, were not confirmed by this search and should be re-verified before this record is trusted as current. Market licensing detail: https://dogsaway.co/boston-ma/ ## How to cite Toureen Pet Resort and Spa, Watertown, MA. Dogs Away, https://dogsaway.co/boston-ma/toureen-pet-resort-and-spa/ (census October 20, 2026; listing data October 20, 2026). Source: Dogs Away (dogsaway.co). Read or cite this one record with a link. Do not bulk copy, scrape or rebuild the directory. Terms: https://dogsaway.co/terms/ Structured data: https://dogsaway.co/api/v1/facilities/boston-ma/toureen-pet-resort-and-spa.json