--- title: "Central Bark Charlotte-Matthews — Charlotte, NC" url: "https://dogsaway.co/charlotte-nc/central-bark-charlotte-matthews/" updated: "2026-09-07" data_pulled: "2026-07-07" census_at: "2026-09-07" source: "Dogs Away — public Google Business profile (identity, rating) + Dogs Away disclosure census of the facility's own website" license: "All rights reserved. Read and cite freely. No bulk copying. (https://dogsaway.co/terms/)" attribution: "Source: Dogs Away (dogsaway.co)" --- # Central Bark Charlotte-Matthews Dog day care center in Charlotte, NC — part of the Dogs Away index of dog boarding and daycare in Charlotte, NC (https://dogsaway.co/charlotte-nc/). **★4.8 from 134 Google reviews, Dogs Away score 9.6/10.** The Dogs Away score is a Bayesian-adjusted Google rating on a 0–10 scale (prior weight 25 reviews at the 4.669 network mean). ## Facts - **Services:** daycare, training, boarding, grooming - **Address:** 9600 Monroe Rd, Charlotte, NC 28270 - **Phone:** (704) 261-3061 - **Website:** https://www.centralbarkusa.com/charlotte/ - **Google Maps profile (verify):** https://www.google.com/maps/search/?api=1&query=Central%20Bark%20Charlotte-Matthews&query_place_id=ChIJ8dCB0GAhVIgRTku2bcVTquQ ## Hours | Day | Hours | | --- | --- | | Monday | 7 AM–6:30 PM | | Tuesday | 7 AM–6:30 PM | | Wednesday | 7 AM–6:30 PM | | Thursday | 7 AM–6:30 PM | | Friday | 7 AM–6:30 PM | | Saturday | 7–9 AM, 4–6 PM | | Sunday | 7–9 AM, 4–6 PM | ## Booking terms, safety and care - **Updates during a stay:** Report cards periodically during a boarding stay; a call if anything looks different — facility's words: "You ll receive report cards periodically throughout your dog s stay." (https://www.centralbarkusa.com/charlotte/dog-boarding/) - **Handling & correction:** Staff use positive reward-based techniques to redirect behavior — facility's words: "use positive reward-based techniques to redirect behavior and de- escalate potential issues" (https://www.centralbarkusa.com/charlotte/services/) ## For travelers - **CLT** (Charlotte Douglas): 12.7 miles, straight line - **Weekday hours span:** 7 AM to 6:30 PM - **Open Sunday:** yes Hours from the public business profile; drop-off and pick-up windows can be narrower. ## Published rates - **Daycare:** $43 per day > “Non-Member Schedule & Pay As You Go Reservations are subject to availability. 43/day” Source: https://www.centralbarkusa.com/charlotte/pricing/ — checked September 7, 2026. ## Disclosure record Publishes 8 of 27 checked policies on its own website (census September 7, 2026). "Not published" is a fact about the website on that date, not a claim about the facility's practice. ### Admission requirements - **Vaccinations required:** Not published on their website as of September 7, 2026 - **Bordetella lead time:** Not published on their website as of September 7, 2026 - **Fecal / parasite test:** Not published on their website as of September 7, 2026 - **Spay / neuter:** Not published on their website as of September 7, 2026 - **Temperament evaluation:** Required for some dogs > “All dogs must pass a behavior assessment and attend at least once per week for enrollment in our day care program.” — https://www.centralbarkusa.com/charlotte/enrichment-dog-day-care/ - **Vaccination records:** Proof checked, not taken on word > “Before your dog s first day, make sure required vaccination records and account information are up to date.” — https://www.centralbarkusa.com/faqs/ ### Operations - **Staff on site overnight:** No — nobody is on site overnight > “Does someone stay overnight at dog boarding? No. Central Bark locations do not have staff staying overnight with boarding dogs.” — https://www.centralbarkusa.com/faqs/ - **Staff-to-dog ratio:** Not published on their website as of September 7, 2026 - **Maximum playgroup size:** Not published on their website as of September 7, 2026 - **Staff certification:** Not published on their website as of September 7, 2026 - **Play model:** Open play with enforced rest > “Rest Period Enrichments are calming activities offered during scheduled rest periods as part of the Central Bark Enrichment Day Care experience.” — https://www.centralbarkusa.com/faqs/ - **Groups separated by:** Not published on their website as of September 7, 2026 - **Time out of their room:** Not published on their website as of September 7, 2026 - **Solo care for dogs who skip group play:** Paid add-on > “Optional services such as Training Tutor and One-on-One Enrichment can provide additional mental stimulation.” — https://www.centralbarkusa.com/faqs/ - **Housing:** Not published on their website as of September 7, 2026 - **Outdoor access:** Not published on their website as of September 7, 2026 - **Capacity:** Not published on their website as of September 7, 2026 - **Climate control:** Not published on their website as of September 7, 2026 - **Live cameras for owners:** Not published on their website as of September 7, 2026 - **Photo / report-card updates:** Yes > “Will I hear from you while I am away? You ll receive report cards periodically throughout your dog s stay.” — https://www.centralbarkusa.com/faqs/ - **Tours:** Tours by appointment > “Contact your local Central Bark to ask about scheduling a tour of the areas your dog may use, including available play and rest spaces” — https://www.centralbarkusa.com/faqs/ - **Injury / fight policy:** Not published on their website as of September 7, 2026 - **Veterinary access:** Not published on their website as of September 7, 2026 - **Administers medication:** Yes, for a fee > “Can you give my dog their medication? Yes. Medication administration is an add-on service.” — https://www.centralbarkusa.com/faqs/ - **Feeding:** Not published on their website as of September 7, 2026 - **Availability:** Not published on their website as of September 7, 2026 - **Online booking:** Not published on their website as of September 7, 2026 ## Licensing North Carolina licenses and inspects dog boarding kennels. The Animal Welfare Act (G.S. 19A-20 et seq.) makes it unlawful to operate a boarding kennel without a license from the Director of the Animal Welfare Section of the NC Department of Agriculture & Consumer Services (NCDA&CS Veterinary Division). The license fee is $75 per license period, the period is the state fiscal year (1 July to 30 June), every license expires 30 June, and renewals are due mid-June (the agency page says 16 June, the application form says 15 June). A new facility must pass a pre-licensing inspection before opening, and the Section tells applicants to allow at least four weeks for that inspection; the Section also runs routine inspections and publishes inspection reports through a look-up portal. Minimum standards are in rules (02 NCAC 52J), readopted 1 September 2022, and the rules reach in-home boarding advertised through online pet-sitting platforms as well as commercial kennels. Operating without a current license is a Class 3 misdemeanor at $5 to $25 per day, each day a separate offence (G.S. 19A-33). Charlotte is the second market in the index, after Chicago, with a genuine state regime. Market licensing detail: https://dogsaway.co/charlotte-nc/ ## How to cite Central Bark Charlotte-Matthews, Charlotte, NC. Dogs Away, https://dogsaway.co/charlotte-nc/central-bark-charlotte-matthews/ (census September 7, 2026; listing data July 7, 2026). Source: Dogs Away (dogsaway.co). Read or cite this one record with a link. Do not bulk copy, scrape or rebuild the directory. Terms: https://dogsaway.co/terms/ Structured data: https://dogsaway.co/api/v1/facilities/charlotte-nc/central-bark-charlotte-matthews.json