--- title: "Charlotte Kennels — Charlotte, NC" url: "https://dogsaway.co/charlotte-nc/charlotte-kennels/" updated: "2026-09-07" data_pulled: "2026-07-07" census_at: "2026-09-07" source: "Dogs Away — public Google Business profile (identity, rating) + Dogs Away disclosure census of the facility's own website" license: "All rights reserved. Read and cite freely. No bulk copying. (https://dogsaway.co/terms/)" attribution: "Source: Dogs Away (dogsaway.co)" --- # Charlotte Kennels Pet boarding service in Indian Trail, NC — part of the Dogs Away index of dog boarding and daycare in Charlotte, NC (https://dogsaway.co/charlotte-nc/). **★4.9 from 290 Google reviews, Dogs Away score 9.8/10.** The Dogs Away score is a Bayesian-adjusted Google rating on a 0–10 scale (prior weight 25 reviews at the 4.669 network mean). ## Facts - **Services:** boarding, daycare, grooming - **Address:** 5000 Sardis Dr, Indian Trail, NC 28079 - **Phone:** (704) 821-1318 - **Website:** http://www.charlottekennels.com/ - **Google Maps profile (verify):** https://www.google.com/maps/search/?api=1&query=Charlotte%20Kennels&query_place_id=ChIJmY9ZVCklVIgRYnQLO_5pmKk ## Hours | Day | Hours | | --- | --- | | Monday | 7 AM–12 PM, 3–7 PM | | Tuesday | 7 AM–12 PM, 3–7 PM | | Wednesday | 7 AM–12 PM, 3–7 PM | | Thursday | 7 AM–12 PM, 3–7 PM | | Friday | 7 AM–12 PM, 3–7 PM | | Saturday | 7 AM–12 PM, 3–7 PM | | Sunday | 7 AM–12 PM, 3–7 PM | ## Booking terms, safety and care - **Cancellation:** Non-holiday boarding: free if cancelled 72 hours ahead; later may cost one day — facility's words: "NON-HOLIDAY: If you cancel 72 hours prior to your boarding reservation, you will not be charged a cancellation fee. If you are a no-show or cancel within the 72 hours prior to your boarding reservation, you may be charged a cancellation fee equal to the actual cost of one day" (https://charlottekennels.com/faqs/) - **Cats:** Boards cats in a cattery on the opposite end of the building from the dogs — facility's words: "Charlotte Kennels has a cattery located in a sunny corner on the opposite end from the dogs" (https://charlottekennels.com/feline-boarding/) - **Minimum age (months):** Puppies and kittens must be at least 16 weeks old — facility's words: "Puppies & Kittens: Must be at least 16 weeks of age" (https://charlottekennels.com/faqs/) - **Updates during a stay:** Daycare first-day report card covers playmates, behavior and comments — facility's words: "You ll receive a physical report card for your pup s first day that shows who their new friends were, what their behavior was like, and any comments or concerns" (https://charlottekennels.com/doggie-daycare/) - **If a dog is sick:** Dogs ill with a communicable disease in the last 30 days need a vet's health certificate to be admitted — facility's words: "Dogs who have been ill with a communicable disease in the last 30 days will require a veterinarian’s certification of health to be admitted or re-admitted." (https://charlottekennels.com/services-2/) ## Booking and cameras - **Gingr** (booking): linked from the facility's website — https://charlottekennels.portal.gingrapp.com/ - Checked 2026-10-03. ## For travelers - **CLT** (Charlotte Douglas): 20.2 miles, straight line - **Weekday hours span:** 7 AM to 7 PM - **Open Sunday:** yes Hours from the public business profile; drop-off and pick-up windows can be narrower. ## Published rates - **Overnight boarding:** $55–$85 per night (first dog, standard rate) - **Additional dog:** $43/night each additional dog in the same Regular Suite run; $73/night in a Luxury Suite > “Luxury Suites a small, private bedroom with toddler bed and floor-to-ceiling window $85 /night, $73 /night each additional pet in the same suite ... Regular Suite- 4 x 6 inside & 4 x 8 outside $55/night $43/night each additional dog in the same run Day Boarding Regular Suite $13/day cats $25/day dogs” Source: https://charlottekennels.com/pricing/ — checked September 7, 2026. ## Disclosure record Publishes 17 of 27 checked policies on its own website (census September 7, 2026). "Not published" is a fact about the website on that date, not a claim about the facility's practice. ### Admission requirements - **Vaccinations required:** Required: rabies, DHPP, Bordetella, leptospirosis · Not mentioned: canine influenza > “All vaccinations must be administered at least 24 hours prior to arrival. Dogs: Rabies Distemper/Parvo/Lepto (often shown as DHLP or DHLPP) Bordetella” — https://charlottekennels.com/faqs/ - **Bordetella lead time:** 1 day before arrival > “All vaccinations must be administered at least 24 hours prior to arrival.” — https://charlottekennels.com/faqs/ - **Fecal / parasite test:** Not published on their website as of September 7, 2026 - **Spay / neuter:** Required for group play only from 6 months > “Yes, but they may not play with other pets after 6 months or age or if they begin to show mounting behaviors.” — https://charlottekennels.com/faqs/ - **Temperament evaluation:** Required for some dogs > “Evaluations are required prior to all group play times. Play groups can be purchased up to twice a day.” — https://charlottekennels.com/faqs/ - **Vaccination records:** Not published on their website as of September 7, 2026 ### Operations - **Staff on site overnight:** Not published on their website as of September 7, 2026 - **Staff-to-dog ratio:** Not published on their website as of September 7, 2026 - **Maximum playgroup size:** 10 dogs > “Play groups are fully supervised and limited to 10 pets. Pets are grouped according to age, size, and activity levels. Play groups last 40 minutes” — https://charlottekennels.com/faqs/ - **Staff certification:** Not published on their website as of September 7, 2026 - **Play model:** Not published on their website as of September 7, 2026 - **Groups separated by:** Age, size, activity and level > “Pets are grouped according to age, size, and activity levels. Play groups last 40 minutes” — https://charlottekennels.com/faqs/ - **Time out of their room:** 4x daily 10-15 minute individual potty breaks > “All pets get out 4 times a day for about 10-15 minutes in one of our play yards. These potty breaks are done individually except pets in the same family, these pets can go potty together.” — https://charlottekennels.com/faqs/ - **Solo care for dogs who skip group play:** Offered > “Does my dog have to play with other dogs? No, this is an added service. Pets do not play with other pets unless an evaluation has been done on both pets and the owner has requested group play times” — https://charlottekennels.com/faqs/ - **Housing:** Indoor outdoor run > “Description of the available suites: 40 indoor/outdoor suites, 32 large and 4 giant Climate-controlled inside (4 6), covered outside (4 8) Kuranda dog beds for each guest Stainless steel water and food pails 5 luxury suites” — https://charlottekennels.com/canine-boarding/ - **Outdoor access:** Yard > “How many play yards do you have? We have 5 large yards for your pet to enjoy!” — https://charlottekennels.com/faqs/ - **Capacity:** 40 > “Description of the available suites: 40 indoor/outdoor suites, 32 large and 4 giant Climate-controlled inside (4 6), covered outside (4 8) Kuranda dog beds for each guest Stainless steel water and food pails 5 luxury suites” — https://charlottekennels.com/canine-boarding/ - **Climate control:** Climate-controlled > “40 indoor/outdoor suites, 32 large and 4 giant Climate-controlled inside (4 6), covered outside (4 8) Kuranda dog beds for each guest” — https://charlottekennels.com/canine-boarding/ - **Live cameras for owners:** Not published on their website as of September 7, 2026 - **Photo / report-card updates:** Yes > “You’ll receive a physical report card for your pup’s first day that shows who their new friends were, what their behavior was like, and any comments or concerns. We’ll also attach a cute photo! After that, you can count on a cute digital update each time they’re at Charlotte Kennels to play in daycare.” — https://charlottekennels.com/doggie-daycare/ - **Tours:** Not published on their website as of September 7, 2026 - **Injury / fight policy:** Published > “If there is a concern, we will attempt to contact you. If we can not reach you, we will contact your veterinarian. If we are unable to contact your vet, we will contact our vets (Sun Valley Animal Hospital, Indian Trail Animal Hospital, Miller Animal Hospital).” — https://charlottekennels.com/canine-boarding/ - **Veterinary access:** Not published on their website as of September 7, 2026 - **Administers medication:** Yes, for a fee > “All medications must be in the original container. Medications are charged $2.00 per administration.” — https://charlottekennels.com/canine-boarding/ - **Feeding:** Owner's food required > “For boarding dogs we request that you provide your pets food from home. Due to the variations in diets we do not provide food.” — https://charlottekennels.com/canine-boarding/ - **Availability:** Not published on their website as of September 7, 2026 - **Online booking:** Yes > “What is your Gingr invite code? Our Gingr invite code is 992908 .” — https://charlottekennels.com/faqs/ ## Licensing North Carolina licenses and inspects dog boarding kennels. The Animal Welfare Act (G.S. 19A-20 et seq.) makes it unlawful to operate a boarding kennel without a license from the Director of the Animal Welfare Section of the NC Department of Agriculture & Consumer Services (NCDA&CS Veterinary Division). The license fee is $75 per license period, the period is the state fiscal year (1 July to 30 June), every license expires 30 June, and renewals are due mid-June (the agency page says 16 June, the application form says 15 June). A new facility must pass a pre-licensing inspection before opening, and the Section tells applicants to allow at least four weeks for that inspection; the Section also runs routine inspections and publishes inspection reports through a look-up portal. Minimum standards are in rules (02 NCAC 52J), readopted 1 September 2022, and the rules reach in-home boarding advertised through online pet-sitting platforms as well as commercial kennels. Operating without a current license is a Class 3 misdemeanor at $5 to $25 per day, each day a separate offence (G.S. 19A-33). Charlotte is the second market in the index, after Chicago, with a genuine state regime. Market licensing detail: https://dogsaway.co/charlotte-nc/ ## How to cite Charlotte Kennels, Indian Trail, NC. Dogs Away, https://dogsaway.co/charlotte-nc/charlotte-kennels/ (census September 7, 2026; listing data July 7, 2026). Source: Dogs Away (dogsaway.co). Read or cite this one record with a link. Do not bulk copy, scrape or rebuild the directory. Terms: https://dogsaway.co/terms/ Structured data: https://dogsaway.co/api/v1/facilities/charlotte-nc/charlotte-kennels.json