--- title: "Club Pups Lake Norman — Charlotte, NC" url: "https://dogsaway.co/charlotte-nc/club-pups-lake-norman/" updated: "2026-09-07" data_pulled: "2026-07-07" census_at: "2026-09-07" source: "Dogs Away — public Google Business profile (identity, rating) + Dogs Away disclosure census of the facility's own website" license: "All rights reserved. Read and cite freely. No bulk copying. (https://dogsaway.co/terms/)" attribution: "Source: Dogs Away (dogsaway.co)" --- # Club Pups Lake Norman Dog day care center in Mooresville, NC — part of the Dogs Away index of dog boarding and daycare in Charlotte, NC (https://dogsaway.co/charlotte-nc/). **★4.9 from 232 Google reviews, Dogs Away score 9.8/10.** The Dogs Away score is a Bayesian-adjusted Google rating on a 0–10 scale (prior weight 25 reviews at the 4.669 network mean). ## Facts - **Services:** daycare, boarding, sitting - **Address:** 566 Williamson Rd, Mooresville, NC 28117 - **Phone:** (704) 677-7738 - **Website:** https://clubpups.com/locations/lake-norman/ - **Google Maps profile (verify):** https://www.google.com/maps/search/?api=1&query=Club%20Pups%20Lake%20Norman&query_place_id=ChIJVVX0Gs1UUYgRmju4Pmjt61U ## Hours | Day | Hours | | --- | --- | | Monday | 7–11 AM, 4–6:30 PM | | Tuesday | 7–11 AM, 4–6:30 PM | | Wednesday | 7–11 AM, 4–6:30 PM | | Thursday | 7–11 AM, 4–6:30 PM | | Friday | 7–11 AM, 4–6:30 PM | | Saturday | 8–9 AM, 4–5 PM | | Sunday | 8–9 AM, 4–5 PM | ## Booking terms, safety and care - **Cancellation:** Major-holiday boarding needs a 50% deposit, refunded only if cancelled in writing 10 days before arrival — facility's words: "Boarding reservations for Major Holidays listed below require a 50% non-refundable deposit for the duration of the stay. Non-refundable deposits will ONLY be refunded in the case that the reservation is cancelled in writing 10 days prior to your day of arrival (1st day of boarding)." (https://clubpups.com/locations/lake-norman/) - **Unaltered dogs & females in heat:** Boards unaltered dogs at $75 a night — facility's words: "Unaltered Dogs $ 75 /night" (https://clubpups.com/locations/lake-norman/) - **Late pick-up:** Afternoon check-out costs $40 — facility's words: "Afternoon Check-outs $ 40" (https://clubpups.com/locations/lake-norman/) ## For travelers - **CLT** (Charlotte Douglas): 25 miles, straight line - **Weekday hours span:** 7 AM to 6:30 PM - **Open Sunday:** yes Hours from the public business profile; drop-off and pick-up windows can be narrower. ## Published rates - **Overnight boarding:** $65 per night (first dog, standard rate) - **Daycare:** $40 per day > “Daycare Packages Single Day $ 40 ... Boarding Rates Single Dog $ 65” Source: https://clubpups.com/locations/lake-norman/ — checked September 7, 2026. ## Disclosure record Publishes 14 of 27 checked policies on its own website (census September 7, 2026). "Not published" is a fact about the website on that date, not a claim about the facility's practice. ### Admission requirements - **Vaccinations required:** Required: rabies, DHPP, Bordetella · Recommended: canine influenza · Not mentioned: leptospirosis > “We require up-to-date flea/tick medication, rabies, DHPP (distemper and parvo), and Bordetella (every 6 months) vaccinations (we also highly recommend influenza vaccination).” — https://clubpups.com/faq/ - **Bordetella lead time:** Not published on their website as of September 7, 2026 - **Fecal / parasite test:** Not published on their website as of September 7, 2026 - **Spay / neuter:** Required from 6 months > “Once we receive your application, we will verify that your pup is up to date on all required vaccines and has been spayed/neutered if over the age of 6 months.” — https://clubpups.com/faq/ - **Temperament evaluation:** Required before a first stay > “Once we have your application and vaccination records, a staff member will contact you to schedule your temperament evaluation appointment.” — https://clubpups.com/daycare/ - **Vaccination records:** Proof checked, not taken on word > “We ll contact your veterinarian to obtain your dog s vaccination records - no need for you to track these down!” — https://clubpups.com/daycare/ ### Operations - **Staff on site overnight:** Not published on their website as of September 7, 2026 - **Staff-to-dog ratio:** 1:10 staff to dogs > “Our strict 10:1 dog-to-staff ratio allows us to maintain smaller playgroups where dogs can socialize more comfortably.” — https://clubpups.com/socialization/ - **Maximum playgroup size:** Not published on their website as of September 7, 2026 - **Staff certification:** Not published on their website as of September 7, 2026 - **Play model:** Structured rotation > “Why does Club Pups use structured play-rest cycles instead of all-day play? Just like toddlers, dogs need a balance of activity and rest to stay happy and healthy. Our structured cycles of 25-30 minutes of supervised play followed by rest in private suites” — https://clubpups.com/faq/ - **Groups separated by:** Size, play style, energy and personality > “We group dogs not just by size, but by play style, energy level, and personality.” — https://clubpups.com/daycare/ - **Time out of their room:** Not published on their website as of September 7, 2026 - **Solo care for dogs who skip group play:** Offered > “For dogs who don't thrive in playgroups, we can provide alternative forms of enrichment, including one-on-one time with staff, quieter interactions with select compatible dogs” — https://clubpups.com/socialization/ - **Housing:** Suite > “Every dog enjoys a private suite with scheduled play sessions throughout the day, comfortable bedding, and personalized attention from our caring staff.” — https://clubpups.com/locations/lake-norman/ - **Outdoor access:** Indoor outdoor > “Your dog will enjoy both indoor and outdoor play areas throughout the day, because fun shouldn't depend on the weather forecast.” — https://clubpups.com/locations/lake-norman/ - **Capacity:** Not published on their website as of September 7, 2026 - **Climate control:** Climate-controlled > “This consistent routine builds confidence in our clean, climate-controlled environment.” — https://clubpups.com/daycare/ - **Live cameras for owners:** Not published on their website as of September 7, 2026 - **Photo / report-card updates:** Not published on their website as of September 7, 2026 - **Tours:** Not published on their website as of September 7, 2026 - **Injury / fight policy:** Published > “In the rare event of illness or injury, we'll contact you immediately, as well as any additional owners listed and your emergency contact if needed. For minor issues, we'll provide first aid and monitoring.” — https://clubpups.com/daycare/ - **Veterinary access:** Not published on their website as of September 7, 2026 - **Administers medication:** Yes > “quires medication during their stay, our trained staff will ensure they receive it as scheduled, even if they ve mastered the art of hiding pills. For ear and eye treatments, there s a small additional fee per day.” — https://clubpups.com/boarding/ - **Feeding:** Not published on their website as of September 7, 2026 - **Availability:** Not published on their website as of September 7, 2026 - **Online booking:** Yes > “Book online through our website or call your preferred location.” — https://clubpups.com/boarding/ ## Licensing North Carolina licenses and inspects dog boarding kennels. The Animal Welfare Act (G.S. 19A-20 et seq.) makes it unlawful to operate a boarding kennel without a license from the Director of the Animal Welfare Section of the NC Department of Agriculture & Consumer Services (NCDA&CS Veterinary Division). The license fee is $75 per license period, the period is the state fiscal year (1 July to 30 June), every license expires 30 June, and renewals are due mid-June (the agency page says 16 June, the application form says 15 June). A new facility must pass a pre-licensing inspection before opening, and the Section tells applicants to allow at least four weeks for that inspection; the Section also runs routine inspections and publishes inspection reports through a look-up portal. Minimum standards are in rules (02 NCAC 52J), readopted 1 September 2022, and the rules reach in-home boarding advertised through online pet-sitting platforms as well as commercial kennels. Operating without a current license is a Class 3 misdemeanor at $5 to $25 per day, each day a separate offence (G.S. 19A-33). Charlotte is the second market in the index, after Chicago, with a genuine state regime. Market licensing detail: https://dogsaway.co/charlotte-nc/ ## How to cite Club Pups Lake Norman, Mooresville, NC. Dogs Away, https://dogsaway.co/charlotte-nc/club-pups-lake-norman/ (census September 7, 2026; listing data July 7, 2026). Source: Dogs Away (dogsaway.co). Read or cite this one record with a link. Do not bulk copy, scrape or rebuild the directory. Terms: https://dogsaway.co/terms/ Structured data: https://dogsaway.co/api/v1/facilities/charlotte-nc/club-pups-lake-norman.json