---
title: "Pampered Pets Inn — Charlotte, NC"
url: "https://dogsaway.co/charlotte-nc/pampered-pets-inn/"
updated: "2026-09-07"
data_pulled: "2026-07-07"
census_at: "2026-09-07"
source: "Dogs Away — public Google Business profile (identity, rating) + Dogs Away disclosure census of the facility's own website"
license: "All rights reserved. Read and cite freely. No bulk copying. (https://dogsaway.co/terms/)"
attribution: "Source: Dogs Away (dogsaway.co)"
---

# Pampered Pets Inn

Pet boarding service in Mooresville, NC — part of the Dogs Away index of dog boarding and daycare in Charlotte, NC (https://dogsaway.co/charlotte-nc/).

**★4.9 from 900 Google reviews, Dogs Away score 9.8/10.** The Dogs Away score is a Bayesian-adjusted Google rating on a 0–10 scale (prior weight 25 reviews at the 4.669 network mean).

## Facts

- **Services:** boarding, catBoarding, daycare, grooming
- **Address:** 2993 Charlotte Hwy, Mooresville, NC 28117
- **Phone:** (704) 663-3733
- **Website:** https://www.pamperedpetsinn.com/?utm_source=googlemb&utm_medium=organic&utm_campaign=weblink&utm_content=home
- **Google Maps profile (verify):** https://www.google.com/maps/search/?api=1&query=Pampered%20Pets%20Inn&query_place_id=ChIJb-WLoS1VUYgR3ni9qFi3CTk

## Hours

| Day | Hours |
| --- | --- |
| Monday | 7 AM–7 PM |
| Tuesday | 7 AM–7 PM |
| Wednesday | 7 AM–7 PM |
| Thursday | 7 AM–7 PM |
| Friday | 7 AM–7 PM |
| Saturday | 9 AM–5 PM |
| Sunday | 12–5 PM |

## Booking terms, safety and care

- **Checkout time:** Boarding check-out is 1 PM — facility's words: "Checkout Time : 1 PM." (https://www.pamperedpetsinn.com/dog-boarding/)
- **Late pick-up:** Departures after 1 PM are charged $40 for a day of daycare — facility's words: "Departures after 1 PM will be charged $40 for a day of daycare." (https://www.pamperedpetsinn.com/dog-boarding/)
- **Cancellation:** Lodging cancelled 48 hours or less before the reservation: $75 fee — facility's words: "Lodging cancellations made 48-hours or less before the reservation date will be subject to a $75 cancellation fee." (https://www.pamperedpetsinn.com/dog-boarding/)
- **Cats:** Boards cats in luxury suites and a cattery separate from the dogs — facility's words: "Our feline guests enjoy the height of comfort in our luxury suites and beautiful cattery, separate from the dogs" (https://www.pamperedpetsinn.com/?utm_source=googlemb&utm_medium=organic&utm_campaign=weblink&utm_content=home)
- **Updates during a stay:** Instagram/Facebook photos and videos; report card with photo available on request — facility's words: "Follow us on Instagram (@PamperedPetsInn) and Facebook – your pet might be in one of our photos or videos of guests at play For updates on your pet, talk to our concierge team about adding a Report Card & photo to your pet's stay" (https://www.pamperedpetsinn.com/policies/)
- **Minimum age (months):** Boarding puppies must finish all vaccination rounds, typically at 16 weeks — facility's words: "What is the minimum age for boarding my pet? Expand Puppies must have completed all rounds of our required vaccinations (typically at 16 weeks or 4 months)" (https://www.pamperedpetsinn.com/dog-boarding/)
- **If a dog is sick:** Suspected illness: pet is kept in an isolation area until sent home or taken to the vet — facility's words: "We utilize an isolation area in cases of suspected illness—until the pet can be returned home or transported to the vet" (https://www.pamperedpetsinn.com/wp-content/uploads/2025/03/Canine-Colds-What-You-Should-Know.pdf)
- **Collars:** Collar removed at check-in and replaced with a labeled breakaway collar — facility's words: "removing their collar to ensure it doesn’t get caught on anything and fitting them with a labeled breakaway collar" (https://www.pamperedpetsinn.com/dogs-first-stay/)

## For travelers

- **CLT** (Charlotte Douglas): 25.2 miles, straight line
- **Weekday hours span:** 7 AM to 7 PM
- **Open Sunday:** yes

Hours from the public business profile; drop-off and pick-up windows can be narrower.

## Published rates

- **Overnight boarding:** $55–$85 per night (first dog, standard rate)
- **Holiday surcharge:** $10 Peak Pricing charge per night on listed 2026 dates
- **Additional dog:** Discount for each additional family dog

> “PRICING Board & Play : $55 - $85 / night, based on breed (size). Discount for each additional family dog. An additional $10 Peak Pricing charge per night for the following 2026 dates”

Source: https://www.pamperedpetsinn.com/dog-boarding/ — checked September 7, 2026.

## Disclosure record

Publishes 18 of 27 checked policies on its own website (census September 7, 2026). "Not published" is a fact about the website on that date, not a claim about the facility's practice.

### Admission requirements

- **Vaccinations required:** Required: rabies, DHPP, Bordetella · Not mentioned: canine influenza, leptospirosis
  > “we will need certification that the following vaccines or exams have been delivered by a veterinarian and the expiration date of each. Rabies DHPP (distemper, hepatitis, parvovirus and parainfluenza) Bordetella Negative fecal exam results in the last year” — https://www.pamperedpetsinn.com/policies/
- **Bordetella lead time:** 3 days before arrival
  > “Rabies, Distemper and Canine Influenza vaccines must be delivered 7 or more days prior to check-in Bordetella must be delivered 3 or more days prior to check-in” — https://www.pamperedpetsinn.com/policies/
- **Fecal / parasite test:** Negative test required
  > “We require up-to-date Rabies, Bordetella, Distemper & a negative fecal exam that was completed within the last year.” — https://www.pamperedpetsinn.com/frequently-asked-questions/
- **Spay / neuter:** Required for group play only from 6 months
  > “To participate in group play, dogs over 6 months of age must be spayed or neutered. Exceptions are considered based on behavior and spay/neuter plans.” — https://www.pamperedpetsinn.com/dog-boarding/
- **Temperament evaluation:** Required before a first stay
  > “Do you require a trial day to meet my dog? Expand We’d love to meet your pet! We conduct a behavior assessment for first time guests to determine what kind of play group your pup would fit best in! A reservation is required.” — https://www.pamperedpetsinn.com/frequently-asked-questions/
- **Vaccination records:** Proof checked, not taken on word
  > “Your pet's up-to-date and complete vaccination records must be received by us 48 hours before the scheduled appointment. If not, your appointment will be cancelled.” — https://www.pamperedpetsinn.com/policies/

### Operations

- **Staff on site overnight:** Not published on their website as of September 7, 2026
- **Staff-to-dog ratio:** 1:10 staff to dogs
  > “We never have more than 10 dogs per handler in a play group, ensuring there is sufficient supervision for safe play.” — https://www.pamperedpetsinn.com/frequently-asked-questions/
- **Maximum playgroup size:** Not published on their website as of September 7, 2026
- **Staff certification:** Not published on their website as of September 7, 2026
- **Play model:** Structured rotation
  > “Due to the size and number of our play yards (5 yards across 25,000 square feet) and the variability of the rotation schedule (they are in different play yards each session), we do not open up our cameras for public viewing.” — https://www.pamperedpetsinn.com/frequently-asked-questions/
- **Groups separated by:** Temperament and play style
  > “Boarding guests enjoy supervised group play, matched by temperament and play style for positive socialization.” — https://www.pamperedpetsinn.com/dog-boarding/
- **Time out of their room:** 2 relief breaks plus 4x 30-minute group play sessions daily
  > “We include 2 relief breaks and 4 group play sessions of 30 minutes each for our lodging guests.” — https://www.pamperedpetsinn.com/dog-boarding/
- **Solo care for dogs who skip group play:** Not published on their website as of September 7, 2026
- **Housing:** Suite
  > “Not your traditional kennel, each lodging guest enjoys a luxurious, private suite while our pet-loving staff provides expert care and supervision.” — https://www.pamperedpetsinn.com/?utm_source=googlemb&utm_medium=organic&utm_campaign=weblink&utm_content=home
- **Outdoor access:** Yard and pool
  > “Our play areas feature dog-centric playground equipment, K9 grass turf, sun shades, and a saltwater pool and water park, providing added stimulation and variety.” — https://www.pamperedpetsinn.com/dog-boarding/
- **Capacity:** Not published on their website as of September 7, 2026
- **Climate control:** Climate-controlled
  > “Our 6,000 square-foot facility is climate-controlled and fully outfitted with the best in care and safety.” — https://www.pamperedpetsinn.com/dog-boarding/
- **Live cameras for owners:** Not published on their website as of September 7, 2026
- **Photo / report-card updates:** Paid add-on
  > “Instead, we post pictures on social media and provide daily emailed report cards with a picture for an additional fee. First time guests receive a complimentary report card detailing how they did.” — https://www.pamperedpetsinn.com/frequently-asked-questions/
- **Tours:** Walk-in tours welcome
  > “We pride ourselves on our facility and invite you to take a tour anytime our lobby is open. No appointment is necessary.” — https://www.pamperedpetsinn.com/dog-boarding/
- **Injury / fight policy:** Not published on their website as of September 7, 2026
- **Veterinary access:** Not published on their website as of September 7, 2026
- **Administers medication:** Yes, for a fee
  > “My pet takes medication. Can you administer it? Expand Yes! Many of our guests take medication and we have trained staff who are able to administer them for a small fee.” — https://www.pamperedpetsinn.com/frequently-asked-questions/
- **Feeding:** Owner's food encouraged
  > “Food: To keep your pet on the same diet routine, we feed your dog or cat the same food they enjoy at home. Bring enough food to last their entire stay.” — https://www.pamperedpetsinn.com/policies/
- **Availability:** Not published on their website as of September 7, 2026
- **Online booking:** Yes
  > “How do I make a reservation? Expand Our Client Portal is very convenient for managing reservations and viewing vaccination status.” — https://www.pamperedpetsinn.com/frequently-asked-questions/

## Licensing

North Carolina licenses and inspects dog boarding kennels. The Animal Welfare Act (G.S. 19A-20 et seq.) makes it unlawful to operate a boarding kennel without a license from the Director of the Animal Welfare Section of the NC Department of Agriculture & Consumer Services (NCDA&CS Veterinary Division). The license fee is $75 per license period, the period is the state fiscal year (1 July to 30 June), every license expires 30 June, and renewals are due mid-June (the agency page says 16 June, the application form says 15 June). A new facility must pass a pre-licensing inspection before opening, and the Section tells applicants to allow at least four weeks for that inspection; the Section also runs routine inspections and publishes inspection reports through a look-up portal. Minimum standards are in rules (02 NCAC 52J), readopted 1 September 2022, and the rules reach in-home boarding advertised through online pet-sitting platforms as well as commercial kennels. Operating without a current license is a Class 3 misdemeanor at $5 to $25 per day, each day a separate offence (G.S. 19A-33). Charlotte is the second market in the index, after Chicago, with a genuine state regime.

Market licensing detail: https://dogsaway.co/charlotte-nc/

## How to cite

Pampered Pets Inn, Mooresville, NC. Dogs Away, https://dogsaway.co/charlotte-nc/pampered-pets-inn/ (census September 7, 2026; listing data July 7, 2026). Source: Dogs Away (dogsaway.co). Read or cite this one record with a link. Do not bulk copy, scrape or rebuild the directory. Terms: https://dogsaway.co/terms/

Structured data: https://dogsaway.co/api/v1/facilities/charlotte-nc/pampered-pets-inn.json