Pet Palace Charlotte

★ 4.4 · 266 Google reviews·Pet boarding·Charlotte, NC
Pet Palace Charlotte, Charlotte
BoardingCat boardingDaycare
Dogs Away score8.8 /10Very good · 266 reviews · top 91% in Charlotte
Sources
Behind the 8.8
Reviews read
266 on Google
Average stars
4.40 ★
Rank
#143 of 166 in Charlotte
Ratings as of
July–October 2026
See the reviews on Google ↗
Published rate$45.5 /nightFrom their website, 2026-09-07
Sources
Behind the $45.5
Source
Pet Palace Charlotte’s own website
Checked on
2026-09-07
Rate type
First dog, standard night
“Dog boarding starts at $45.50/day. ... Dog daycare starts at $37.50/day.”
Open their price page ↗

Pet Palace Charlotte is a pet boarding in Charlotte, NC, offering boarding & daycare. It scores 8.8/10 (very good) from 266 Google reviews averaging 4.4 stars — #143 of 166 in Charlotte. Its website lists boarding from $45.5 per night and daycare from $37.5 per day. Of the 27 policies we check, its website states 8.

Vaccine rules publishedRequired: rabies, DHPP, Bordetella, canine influenza · Not mentioned: leptospirosis
Outdoor access: yard and poolPer the facility’s website.
Live cameras for ownersPer the facility’s website.
Publishes its ratesQuoted below with a link to the source page.

Key facts

Services
BoardingCat boardingDaycareGrooming Confirmed on their own website
Type
Dedicated facility
Boarding rate
$45.5/night
Daycare rate
$37.5/day
Open 24 hours
No
Rank in Charlotte
#143 of 166
Google rating
★4.4 (266)
From downtown
2.0 mi
Neighborhood
Ashley Park
Profile claimed on Google
Yes

Policies & requirements

8/27

8 of the 27 policies owners ask about are published on their website.Checked on their website, 2026-09-07. Open a policy to see their exact words.

Admission requirements1 of 6 published
Vaccinations requiredRequired: rabies, DHPP, Bordetella, canine influenza · Not mentioned: leptospirosis
Their words
“Pets require the following vaccines: Dogs: DHPP, Rabies, Bordetella, CIV (H3N2 & H3N8)”petpalaceresort.com/locations/pet-palace-charlotte/
Operations7 of 21 published
Solo care for dogs who skip group playPaid add-on
Their words
“À la carte Playgroups $14.00 One-on-one play time $11.00”petpalaceresort.com/locations/pet-palace-charlotte/
Outdoor accessYard and pool
Their words
“Outdoor Play Area Spacious Accommodations 24/7 Pet Safe Program Daily Housekeeping Services Heated and Air Conditioned Villas Individual Outdoor Potty Breaks Play Pools”petpalaceresort.com/locations/pet-palace-charlotte/
Climate controlClimate-controlled
Their words
“Heated and Air Conditioned Villas”petpalaceresort.com/locations/pet-palace-charlotte/
Live cameras for ownersYes
Their words
“Webcam Access for Select Suites”petpalaceresort.com/locations/pet-palace-charlotte/
ToursWalk-in tours welcome
Their words
“Prefer to see it for yourself? Stop by anytime to tour our Charlotte dog and cat daycare location!”petpalaceresort.com/locations/pet-palace-charlotte/
Administers medicationYes, no charge
Their words
“Yes, Pet Palace will administer medication at no extra charge. Injections need to be reviewed by management prior to your pets visit with us.”petpalaceresort.com/about-us/faq/
FeedingEither house or owner's food
Their words
“We provide Iams and Eukanuba dry food for a daily cost. You are welcome to bring your own food from home.”petpalaceresort.com/about-us/faq/
Show 19 policies not published on their website
Bordetella lead timeNot published on their website
Fecal / parasite testNot published on their website
Spay / neuterNot published on their website
Temperament evaluationNot published on their website
Vaccination recordsNot published on their website
Staff on site overnightNot published on their website
Staff-to-dog ratioNot published on their website
Maximum playgroup sizeNot published on their website
Staff certificationNot published on their website
Play modelNot published on their website
Groups separated byNot published on their website
Time out of their roomNot published on their website
HousingNot published on their website
CapacityNot published on their website
Photo / report-card updatesNot published on their website
Injury / fight policyNot published on their website
Veterinary accessNot published on their website
AvailabilityNot published on their website
Online bookingNot published on their website

Policies change, so confirm anything that matters when you book. Items marked “described by reviewers” come from customers, not from the facility.

Score & reviews

8.8Very goodDogs Away score
5 ★208
4 ★17
3 ★9
2 ★4
1 ★28
★ 4.40Google average
266reviews behind the score
★ 4.73Charlotte average

Higher is better. A score backed by more reviews is more reliable. Read the reviews on Google Maps. Data as of July–October 2026.

What reviewers mention most

grooming 18kind staff 17webcams 8happy dogs 7prompt communication 3clean facility 3dog bath 2genuine staff 2

Topics extracted from public review text, with the number of reviews that mention each.

Booking terms & safety

Cancellation
$25 deposit fully refunded if cancelled more than five days before the visitStated on their website

In the facility’s own words, summarized. Confirm when you book.

Who they take & how they care

Cats
Cat boarding from $34.50 a dayStated on their website

In the facility’s own words, summarized. Confirm when you book.

Price history

Published rate for the same product as today, from archived copies of the facility’s own rate page.
YearBoardingDaycareSource
2019$32.75/night$26/dayArchived page, 2019-11-21
2020$33.75/night$26/dayArchived page, 2020-12-04
2021$36.75/night$29/dayArchived page, 2021-12-07
2022$38.75/night$31/dayArchived page, 2022-10-02
2023$40.75/night$31/dayArchived page, 2023-12-09
2024$37.75/night$31/dayArchived page, 2024-12-20
2025$44/night$36/dayArchived page, 2025-11-14
Now$45.5/night$37.5/dayTheir website, 2026-09-07

First-dog standard rate, lower end of any range. How this feeds the market trend: Dogs Away Boarding Price Index.

Hours

Mon
7 AM–7 PM
Tue
7 AM–7 PM
Wed
7 AM–7 PM
Thu
7 AM–7 PM
Fri
7 AM–7 PM
Sat
7 AM–7 PM
Sun
9 AM–7 PM

From the public profile, July–October 2026. Drop-off and pick-up windows can be narrower; holiday hours vary.

For travelers

CLT · Charlotte Douglas
3.9 mi
Weekday hours span
7 AM – 7 PM
Open Sunday
Yes

Straight-line miles, not driving distance. Hours span from the public profile; confirm drop-off and pick-up windows before a flight.

Location

2320 Wilkinson Blvd, Charlotte, NC 28208

2.0 miles from downtown Charlotte · Ashley Park · Get directions

Amenities & details

Onsite servicesWheelchair accessible entranceWheelchair accessible parking lot

Self-reported on the business’s public profile.

Questions about Pet Palace Charlotte

What services does Pet Palace Charlotte offer?
Pet Palace Charlotte is listed as a pet boarding service in Charlotte, NC, offering boarding, cat boarding, daycare.
How much does Pet Palace Charlotte charge?
Its website lists overnight boarding at $45.5 per night and daycare at $37.5 per day (first-dog standard rate, checked 2026-09-07). Holiday surcharges and add-ons vary; confirm when booking. The Charlotte median published boarding rate is $54/night.
What vaccines does Pet Palace Charlotte require?
According to its website: Required: rabies, DHPP, Bordetella, canine influenza · Not mentioned: leptospirosis.
Is someone on site overnight at Pet Palace Charlotte?
Pet Palace Charlotte's website does not say whether a person is on site overnight (checked 2026-09-07). That is common — ask the facility directly before booking an overnight stay.
How does Pet Palace Charlotte compare with other Charlotte facilities?
It ranks #143 of 166 in the Charlotte index by Dogs Away score (8.8/10, very good), based on 266 Google reviews averaging 4.4 stars.

Cite this record

Facts on this page are sourced line by line. To reference it:

Pet Palace Charlotte, Charlotte, NC. Dogs Away facility record, 2026-09-07. https://dogsaway.co/charlotte-nc/pet-palace-charlotte/

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$45.5 / nightpublished rate
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