--- title: "Pet Paradise Matthews — Charlotte, NC" url: "https://dogsaway.co/charlotte-nc/pet-paradise-matthews/" updated: "2026-09-07" data_pulled: "2026-07-07" census_at: "2026-09-07" source: "Dogs Away — public Google Business profile (identity, rating) + Dogs Away disclosure census of the facility's own website" license: "All rights reserved. Read and cite freely. No bulk copying. (https://dogsaway.co/terms/)" attribution: "Source: Dogs Away (dogsaway.co)" --- # Pet Paradise Matthews Pet boarding service in Matthews, NC — part of the Dogs Away index of dog boarding and daycare in Charlotte, NC (https://dogsaway.co/charlotte-nc/). **★4.4 from 402 Google reviews, Dogs Away score 8.8/10.** The Dogs Away score is a Bayesian-adjusted Google rating on a 0–10 scale (prior weight 25 reviews at the 4.669 network mean). ## Facts - **Services:** boarding, catBoarding, daycare, grooming - **Address:** 10714 Independence Pointe Pkwy, Matthews, NC 28105 - **Phone:** (704) 246-4206 - **Website:** https://www.petparadise.com/matthews.htm - **Google Maps profile (verify):** https://www.google.com/maps/search/?api=1&query=Pet%20Paradise%20Matthews&query_place_id=ChIJQ0LPzgkkVIgR0cK8h6cZvjc ## Hours | Day | Hours | | --- | --- | | Monday | 6:30 AM–7 PM | | Tuesday | 6:30 AM–7 PM | | Wednesday | 6:30 AM–7 PM | | Thursday | 6:30 AM–7 PM | | Friday | 6:30 AM–7 PM | | Saturday | 9 AM–5 PM | | Sunday | 9 AM–5 PM | ## Booking terms, safety and care - **Unaltered dogs & females in heat:** Unaltered dogs over 6 months are directed to One-on-One suite rates — facility's words: "Please review our One-on-One rates if your dog is over 6 months of age and not spayed or neutered" (https://www.petparadise.com/matthews.htm) - **Cats:** Offers cat boarding with a per-day cat rate — facility's words: "Lots of window ledges for curious cats" (https://www.petparadise.com/matthews.htm) ## For travelers - **CLT** (Charlotte Douglas): 15.1 miles, straight line - **Weekday hours span:** 6:30 AM to 7 PM - **Open Sunday:** yes Hours from the public business profile; drop-off and pick-up windows can be narrower. ## Published rates - **Overnight boarding:** $56 per night (first dog, standard rate) - **Additional dog:** 2nd Dog $40/day > “Plush, raised dog beds Auto-refreshing in-suite water bowls 1st Dog $56 /day 2nd Dog $40 /day Add Day Camp +$21” Source: https://www.petparadise.com/matthews.htm — checked September 7, 2026. ## Disclosure record Publishes 12 of 27 checked policies on its own website (census September 7, 2026). "Not published" is a fact about the website on that date, not a claim about the facility's practice. ### Admission requirements - **Vaccinations required:** Required: rabies, DHPP, Bordetella · Not required: canine influenza · Not mentioned: leptospirosis > “Required Vaccinations (administered by a veterinarian required): DOGS: Rabies, DAPP, Bordetella ... Currently, Pet Paradise is not requiring dogs to be vaccinated with the canine influenza vaccine.” — https://www.petparadise.com/faqs.htm - **Bordetella lead time:** Not published on their website as of September 7, 2026 - **Fecal / parasite test:** Not published on their website as of September 7, 2026 - **Spay / neuter:** Required; intact dogs accepted for a surcharge from 6 months > “Please review our One-on-One rates if your dog is over 6 months of age and not spayed or neutered or if they do not play well with other dogs.” — https://www.petparadise.com/matthews.htm - **Temperament evaluation:** Not required > “Pet Paradise does not require a temperament test or interview prior to boarding.” — https://www.petparadise.com/faqs.htm - **Vaccination records:** Proof checked, not taken on word > “Please have your veterinarian fax or email the current dates to us or bring in proof of current vaccinations upon arrival.” — https://www.petparadise.com/faqs.htm ### Operations - **Staff on site overnight:** Not published on their website as of September 7, 2026 - **Staff-to-dog ratio:** Not published on their website as of September 7, 2026 - **Maximum playgroup size:** Not published on their website as of September 7, 2026 - **Staff certification:** Not published on their website as of September 7, 2026 - **Play model:** Not published on their website as of September 7, 2026 - **Groups separated by:** Size, activity and level > “Daily playtimes in our spacious, shaded play yards and pool Supervised play groups with dogs of similar size and activity level” — https://www.petparadise.com/matthews.htm - **Time out of their room:** Not published on their website as of September 7, 2026 - **Solo care for dogs who skip group play:** Required for some dogs > “Please review our One-on-One rates if your dog is over 6 months of age and not spayed or neutered or if they do not play well with other dogs.” — https://www.petparadise.com/matthews.htm - **Housing:** Suite > “he or she will enjoy luxury indoor boarding suites, expert grooming services and 12,000 square feet of indoor/outdoor space to romp, splash and make new friends.” — https://www.petparadise.com/matthews.htm - **Outdoor access:** Yard and pool > “Daily playtimes in our spacious, shaded play yards and pool Supervised play groups with dogs of similar size and activity level” — https://www.petparadise.com/matthews.htm - **Capacity:** Not published on their website as of September 7, 2026 - **Climate control:** Climate-controlled > “Climate-controlled indoor suite with plenty of room for your dog to stretch out and relax” — https://www.petparadise.com/matthews.htm - **Live cameras for owners:** Yes > “Access to our 24/7 Tiny Town webcam where you can check in during playtime” — https://www.petparadise.com/matthews.htm - **Photo / report-card updates:** Not published on their website as of September 7, 2026 - **Tours:** Walk-in tours welcome > “You (and your pet) are encouraged to tour the facility prior to your boarding reservation. ... Stop in during our business hours if you’d like a tour.” — https://www.petparadise.com/faqs.htm - **Injury / fight policy:** Not published on their website as of September 7, 2026 - **Veterinary access:** Not published on their website as of September 7, 2026 - **Administers medication:** Not published on their website as of September 7, 2026 - **Feeding:** Not published on their website as of September 7, 2026 - **Availability:** Not published on their website as of September 7, 2026 - **Online booking:** Yes > “How do I make a reservation? You can either make a reservation online or by calling our Reservation Center at 877.PETS.PLAY (877.738.7752) .” — https://www.petparadise.com/faqs.htm ## Licensing North Carolina licenses and inspects dog boarding kennels. The Animal Welfare Act (G.S. 19A-20 et seq.) makes it unlawful to operate a boarding kennel without a license from the Director of the Animal Welfare Section of the NC Department of Agriculture & Consumer Services (NCDA&CS Veterinary Division). The license fee is $75 per license period, the period is the state fiscal year (1 July to 30 June), every license expires 30 June, and renewals are due mid-June (the agency page says 16 June, the application form says 15 June). A new facility must pass a pre-licensing inspection before opening, and the Section tells applicants to allow at least four weeks for that inspection; the Section also runs routine inspections and publishes inspection reports through a look-up portal. Minimum standards are in rules (02 NCAC 52J), readopted 1 September 2022, and the rules reach in-home boarding advertised through online pet-sitting platforms as well as commercial kennels. Operating without a current license is a Class 3 misdemeanor at $5 to $25 per day, each day a separate offence (G.S. 19A-33). Charlotte is the second market in the index, after Chicago, with a genuine state regime. Market licensing detail: https://dogsaway.co/charlotte-nc/ ## How to cite Pet Paradise Matthews, Matthews, NC. Dogs Away, https://dogsaway.co/charlotte-nc/pet-paradise-matthews/ (census September 7, 2026; listing data July 7, 2026). Source: Dogs Away (dogsaway.co). Read or cite this one record with a link. Do not bulk copy, scrape or rebuild the directory. Terms: https://dogsaway.co/terms/ Structured data: https://dogsaway.co/api/v1/facilities/charlotte-nc/pet-paradise-matthews.json