--- title: "Best Friends Pet Hotel — Chicago, IL" url: "https://dogsaway.co/chicago-il/best-friends-pet-hotel-1091/" updated: "2026-08-20" data_pulled: "2026-07-07" census_at: "2026-08-20" source: "Dogs Away — public Google Business profile (identity, rating) + Dogs Away disclosure census of the facility's own website" license: "All rights reserved. Read and cite freely. No bulk copying. (https://dogsaway.co/terms/)" attribution: "Source: Dogs Away (dogsaway.co)" --- # Best Friends Pet Hotel Pet boarding service in Prairie View, IL — part of the Dogs Away index of dog boarding and daycare in Chicago, IL (https://dogsaway.co/chicago-il/). **★4.6 from 321 Google reviews, Dogs Away score 9.2/10.** The Dogs Away score is a Bayesian-adjusted Google rating on a 0–10 scale (prior weight 25 reviews at the 4.669 network mean). ## Facts - **Services:** boarding, grooming, sitting - **Address:** 22096 N Pet Ln, Prairie View, IL 60069 - **Phone:** (847) 634-9444 - **Website:** https://bestfriendspetcare.com/locations/prairie-view - **Google Maps profile (verify):** https://www.google.com/maps/search/?api=1&query=Best%20Friends%20Pet%20Hotel&query_place_id=ChIJwdTzeMm9D4gRc2Ss2GpfSp4 ## Hours | Day | Hours | | --- | --- | | Monday | 7 AM–6 PM | | Tuesday | 7 AM–6 PM | | Wednesday | 7 AM–6 PM | | Thursday | 7 AM–6 PM | | Friday | 7 AM–6 PM | | Saturday | 9 AM–4 PM | | Sunday | 12–4 PM | ## For travelers - **ORD** (Chicago O'Hare): 14.7 miles, straight line - **MDW** (Chicago Midway): 29.3 miles, straight line - **Weekday hours span:** 7 AM to 6 PM - **Open Sunday:** yes Hours from the public business profile; drop-off and pick-up windows can be narrower. ## Published rates No rate published on their website as of July 7, 2026. ## Disclosure record Publishes 6 of 27 checked policies on its own website (census August 20, 2026). "Not published" is a fact about the website on that date, not a claim about the facility's practice. ### Admission requirements - **Vaccinations required:** Not published on their website as of August 20, 2026 - **Bordetella lead time:** Not published on their website as of August 20, 2026 - **Fecal / parasite test:** Not published on their website as of August 20, 2026 - **Spay / neuter:** Required for group play only > “Dogs participating in group play must also be spayed or neutered.” — https://bestfriendspethotel.com/vaccine-health-requirements/ - **Temperament evaluation:** Not published on their website as of August 20, 2026 - **Vaccination records:** Not published on their website as of August 20, 2026 ### Operations - **Staff on site overnight:** Not published on their website as of August 20, 2026 - **Staff-to-dog ratio:** Not published on their website as of August 20, 2026 - **Maximum playgroup size:** Not published on their website as of August 20, 2026 - **Staff certification:** Not published on their website as of August 20, 2026 - **Play model:** Not published on their website as of August 20, 2026 - **Groups separated by:** Not published on their website as of August 20, 2026 - **Time out of their room:** Not published on their website as of August 20, 2026 - **Solo care for dogs who skip group play:** Offered > “Depending on your dog's temperament, they'll enjoy supervised group play with compatible playmates or one-on-one attention.” — https://bestfriendspethotel.com/dog-boarding/ - **Housing:** Suite > “Our dog boarding includes comfy bedding, climate-controlled suites, and plenty of tail wags from trained caregivers.” — https://bestfriendspethotel.com/locations/prairie-view/ - **Outdoor access:** Not published on their website as of August 20, 2026 - **Capacity:** Not published on their website as of August 20, 2026 - **Climate control:** Climate-controlled > “All centers are crate-free, clean, and climate-controlled to ensure every pet s comfort throughout their stay.” — https://bestfriendspethotel.com/locations/prairie-view/ - **Live cameras for owners:** Not published on their website as of August 20, 2026 - **Photo / report-card updates:** Not published on their website as of August 20, 2026 - **Tours:** Not published on their website as of August 20, 2026 - **Injury / fight policy:** Not published on their website as of August 20, 2026 - **Veterinary access:** Not published on their website as of August 20, 2026 - **Administers medication:** Not published on their website as of August 20, 2026 - **Feeding:** Either house or owner's food > “Whether you bring food from home or use our premium options, we've got it covered.” — https://bestfriendspethotel.com/about/ - **Availability:** Not published on their website as of August 20, 2026 - **Online booking:** Yes > “Book Online Quick and easy online reservation system available 24/7” — https://bestfriendspethotel.com/locations/prairie-view/ ## Licensing Illinois licenses and inspects dog boarding and daycare facilities. The Animal Welfare Act (225 ILCS 605) makes it unlawful to operate as a kennel operator without a license from the Illinois Department of Agriculture, and the Department's Bureau of Animal Health and Welfare licenses and inspects kennel operators, day care operators, breeders, dealers, pet shops, shelters and animal control facilities. The application fee is $350 per license type, licenses expire annually on 30 June, and a preliminary Department inspection is a prerequisite to issuance. Minimum standards for boarding are set in rules, not left to the operator. This is the first market in the index outside Colorado with a genuine state regime — Texas has none at all. Market licensing detail: https://dogsaway.co/chicago-il/ ## How to cite Best Friends Pet Hotel, Prairie View, IL. Dogs Away, https://dogsaway.co/chicago-il/best-friends-pet-hotel-1091/ (census August 20, 2026; listing data July 7, 2026). Source: Dogs Away (dogsaway.co). Read or cite this one record with a link. Do not bulk copy, scrape or rebuild the directory. Terms: https://dogsaway.co/terms/ Structured data: https://dogsaway.co/api/v1/facilities/chicago-il/best-friends-pet-hotel-1091.json