Best Friends Pet Hotel
Sources
- Reviews read
- 227 on Google
- Average stars
- 4.70 ★
- Rank
- #168 of 386 in Chicago
- Ratings as of
- July–October 2026
Best Friends Pet Hotel is a pet boarding in Chicago, IL, offering boarding. It scores 9.4/10 (excellent) from 227 Google reviews averaging 4.7 stars — #168 of 386 in Chicago. Of the 27 policies we check, its website states 6.
Key facts
- Services
- BoardingGroomingPet sitting
- Type
- Dedicated facility
- Boarding rate
- Not published
- Daycare rate
- Not published
- Open 24 hours
- No
- Rank in Chicago
- #168 of 386
- Google rating
- ★4.7 (227)
- From downtown
- 2.9 mi
- Neighborhood
- West Town
- Profile claimed on Google
- Yes
Policies & requirements
6 of the 27 policies owners ask about are published on their website.Checked on their website, 2026-08-20. Open a policy to see their exact words.
Admission requirements1 of 6 published
Their words
“Dogs participating in group play must also be spayed or neutered.”bestfriendspethotel.com/vaccine-health-requirements/
Operations5 of 21 published
Their words
“Depending on your dog's temperament, they'll enjoy supervised group play with compatible playmates or one-on-one attention.”bestfriendspethotel.com/dog-boarding/
Their words
“Our dog boarding includes comfy bedding, climate-controlled suites, and plenty of tail wags from trained caregivers.”bestfriendspethotel.com/locations/chicago/
Their words
“we offer trusted dog and cat boarding, dog daycare, grooming, and training in a clean, climate-controlled facility.”bestfriendspethotel.com/locations/chicago/
Their words
“Whether you bring food from home or use our premium options, we've got it covered.”bestfriendspethotel.com/about/
Their words
“Book Online Quick and easy online reservation system available 24/7”bestfriendspethotel.com/locations/chicago/
Show 21 policies not published on their website
Policies change, so confirm anything that matters when you book. Items marked “described by reviewers” come from customers, not from the facility.
Score & reviews
Higher is better. A score backed by more reviews is more reliable. Read the reviews on Google Maps. Data as of July–October 2026.
What reviewers mention most
Topics extracted from public review text, with the number of reviews that mention each.
Who they take & how they care
- Cats
- Chicago location offers dog and cat boardingStated on their website
In the facility’s own words, summarized. Confirm when you book.
Hours
- Mon
- 8 AM–6 PM
- Tue
- 8 AM–6 PM
- Wed
- 8 AM–6 PM
- Thu
- 8 AM–6 PM
- Fri
- 8 AM–6 PM
- Sat
- 9 AM–4 PM
- Sun
- 12–4 PM
From the public profile, July–October 2026. Drop-off and pick-up windows can be narrower; holiday hours vary.
For travelers
- MDW · Chicago Midway
- 9.8 mi
- ORD · Chicago O'Hare
- 13.3 mi
- Weekday hours span
- 8 AM – 6 PM
- Open Sunday
- Yes
Straight-line miles, not driving distance. Hours span from the public profile; confirm drop-off and pick-up windows before a flight.
Location
1628 N Elston Ave, Chicago, IL 60642
2.9 miles from downtown Chicago · West Town · Get directions
Amenities & details
Self-reported on the business’s public profile.
Questions about Best Friends Pet Hotel
What services does Best Friends Pet Hotel offer?
How much does Best Friends Pet Hotel charge?
Is someone on site overnight at Best Friends Pet Hotel?
How does Best Friends Pet Hotel compare with other Chicago facilities?
Cite this record
Facts on this page are sourced line by line. To reference it:
Best Friends Pet Hotel, Chicago, IL. Dogs Away facility record, 2026-08-20. https://dogsaway.co/chicago-il/best-friends-pet-hotel/Similar places near Chicago
Closest facilities offering the same services.
