--- title: "Bittersweet Pet Resorts - Northwest Indiana Area — Chicago, IL" url: "https://dogsaway.co/chicago-il/bittersweet-pet-resorts-northwest-indiana-area/" updated: "2026-08-20" data_pulled: "2026-07-07" census_at: "2026-08-20" source: "Dogs Away — public Google Business profile (identity, rating) + Dogs Away disclosure census of the facility's own website" license: "All rights reserved. Read and cite freely. No bulk copying. (https://dogsaway.co/terms/)" attribution: "Source: Dogs Away (dogsaway.co)" --- # Bittersweet Pet Resorts - Northwest Indiana Area Pet boarding service in Valparaiso, IL — part of the Dogs Away index of dog boarding and daycare in Chicago, IL (https://dogsaway.co/chicago-il/). **★4.8 from 144 Google reviews, Dogs Away score 9.6/10.** The Dogs Away score is a Bayesian-adjusted Google rating on a 0–10 scale (prior weight 25 reviews at the 4.669 network mean). ## Facts - **Services:** boarding, daycare, training, grooming - **Address:** 19 W U.S. Hwy 6, Valparaiso, IN 46385 - **Phone:** (269) 684-7361 - **Website:** https://www.bittersweetpetresorts.com/ - **Google Maps profile (verify):** https://www.google.com/maps/search/?api=1&query=Bittersweet%20Pet%20Resorts%20-%20Northwest%20Indiana%20Area&query_place_id=ChIJsWnMJACXEYgRVkhDxsL_sxA ## Hours | Day | Hours | | --- | --- | | Monday | 7:30 AM–7 PM | | Tuesday | 7:30 AM–7 PM | | Wednesday | 7:30 AM–7 PM | | Thursday | 7:30 AM–7 PM | | Friday | 7:30 AM–7 PM | | Saturday | 8 AM–4 PM | | Sunday | 3–6 PM | ## Booking terms, safety and care - **Cancellation:** 48 hours' notice to cancel or change; 2 weeks over holidays and Spring Break — facility's words: "Should you need to cancel or change your reservations, please let us know 48 hours prior to your arrival. Over holidays and Spring Break, we require a 2-week notice." (https://www.bittersweetpetresorts.com/dog-boarding/) - **Updates during a stay:** Daily photo updates sent by text message or email — facility's words: "daily photo updates sent to you via text message or email!" (https://www.bittersweetpetresorts.com/dog-boarding/) - **Senior dogs:** TLC Package for seniors: elevated bedding, stretch and mobility breaks, unlimited medications — facility's words: "TLC Package. This special package includes everything your senior pet needs for a comfortable and relaxing stay with us. Your dog will appreciate the special, elevated bedding, stretch and mobility breaks, and unlimited medications." (https://www.bittersweetpetresorts.com/dog-boarding/) - **Checkout time:** Pick up before noon Mon-Sat to avoid that day's charge; on Sundays the day charge always applies — facility's words: "if you pick up before 12 noon Monday-Saturday you won’t be charged the nightly rate. On Sundays, the day charge always applies." (https://www.bittersweetpetresorts.com/dog-boarding/) ## For travelers - **MDW** (Chicago Midway): 38.8 miles, straight line - **ORD** (Chicago O'Hare): 52.1 miles, straight line - **Weekday hours span:** 7:30 AM to 7 PM - **Open Sunday:** yes Hours from the public business profile; drop-off and pick-up windows can be narrower. ## Published rates No rate published on their website as of July 7, 2026. ## Disclosure record Publishes 12 of 27 checked policies on its own website (census August 20, 2026). "Not published" is a fact about the website on that date, not a claim about the facility's practice. ### Admission requirements - **Vaccinations required:** Required: rabies, DHPP, Bordetella, leptospirosis · Not mentioned: canine influenza > “Starting July 1st, all dogs will be required to have the leptospirosis (lepto) vaccine in addition to distemper/parvo, rabies, and bordetella.” — https://www.bittersweetpetresorts.com/dog-boarding/ - **Bordetella lead time:** Not published on their website as of August 20, 2026 - **Fecal / parasite test:** Not published on their website as of August 20, 2026 - **Spay / neuter:** Not published on their website as of August 20, 2026 - **Temperament evaluation:** Required before a first stay > “Do you require a trial evaluation? Since every dog’s safety and comfort is so important to us, your dog’s first day of daycare starts with a good observation of their personality and play style” — https://www.bittersweetpetresorts.com/dog-daycare/ - **Vaccination records:** Proof checked, not taken on word > “This is to ensure we have all the necessary information such as vaccination records, contact information, and medical information.” — https://www.bittersweetpetresorts.com/dog-daycare/ ### Operations - **Staff on site overnight:** Not published on their website as of August 20, 2026 - **Staff-to-dog ratio:** Not published on their website as of August 20, 2026 - **Maximum playgroup size:** Not published on their website as of August 20, 2026 - **Staff certification:** Not published on their website as of August 20, 2026 - **Play model:** Open play with enforced rest > “Each pup enjoys all day play from approximately 9am to 4pm. ... We utilize crating for resting periods” — https://www.bittersweetpetresorts.com/dog-daycare/ - **Groups separated by:** Not published on their website as of August 20, 2026 - **Time out of their room:** 5+ potty breaks daily > “Potty breaks, a minimum of 5 times per day” — https://www.bittersweetpetresorts.com/dog-boarding/ - **Solo care for dogs who skip group play:** Paid add-on > “All-Star Experience 2 Group Plays OR 1 Individual Play, 2 Enrichment Activities, Daily Treat, Photo & Email Update.” — https://www.bittersweetpetresorts.com/dog-boarding/ - **Housing:** Suite > “Cozy décor for a home-like feel in our luxury suites” — https://www.bittersweetpetresorts.com/dog-boarding/ - **Outdoor access:** Yard and pool > “Secure, tall fencing surrounds all our outdoor yards Splash pools and shaded areas” — https://www.bittersweetpetresorts.com/dog-daycare/ - **Capacity:** Not published on their website as of August 20, 2026 - **Climate control:** Climate-controlled > “Climate-controlled facility keeps your pet cool in summer and warm in winter” — https://www.bittersweetpetresorts.com/dog-boarding/ - **Live cameras for owners:** Not published on their website as of August 20, 2026 - **Photo / report-card updates:** Paid add-on > “All-Star Experience 2 Group Plays OR 1 Individual Play, 2 Enrichment Activities, Daily Treat, Photo & Email Update.” — https://www.bittersweetpetresorts.com/dog-boarding/ - **Tours:** Walk-in tours welcome > “lease visit during regular business hours Monday through Saturday and our staff will be happy to take you on a tour.” — https://www.bittersweetpetresorts.com/dog-daycare/ - **Injury / fight policy:** Not published on their website as of August 20, 2026 - **Veterinary access:** Not published on their website as of August 20, 2026 - **Administers medication:** Yes > “My pet takes medication. Can you administer medication to lodging guests? Yes!” — https://www.bittersweetpetresorts.com/dog-boarding/ - **Feeding:** Not published on their website as of August 20, 2026 - **Availability:** Not published on their website as of August 20, 2026 - **Online booking:** Not published on their website as of August 20, 2026 ## Licensing Illinois licenses and inspects dog boarding and daycare facilities. The Animal Welfare Act (225 ILCS 605) makes it unlawful to operate as a kennel operator without a license from the Illinois Department of Agriculture, and the Department's Bureau of Animal Health and Welfare licenses and inspects kennel operators, day care operators, breeders, dealers, pet shops, shelters and animal control facilities. The application fee is $350 per license type, licenses expire annually on 30 June, and a preliminary Department inspection is a prerequisite to issuance. Minimum standards for boarding are set in rules, not left to the operator. This is the first market in the index outside Colorado with a genuine state regime — Texas has none at all. Market licensing detail: https://dogsaway.co/chicago-il/ ## How to cite Bittersweet Pet Resorts - Northwest Indiana Area, Valparaiso, IL. Dogs Away, https://dogsaway.co/chicago-il/bittersweet-pet-resorts-northwest-indiana-area/ (census August 20, 2026; listing data July 7, 2026). Source: Dogs Away (dogsaway.co). Read or cite this one record with a link. Do not bulk copy, scrape or rebuild the directory. Terms: https://dogsaway.co/terms/ Structured data: https://dogsaway.co/api/v1/facilities/chicago-il/bittersweet-pet-resorts-northwest-indiana-area.json