--- title: "Hill Family Pet Care — Chicago, IL" url: "https://dogsaway.co/chicago-il/hill-family-pet-care/" updated: "2026-08-20" data_pulled: "2026-07-07" census_at: "2026-08-20" source: "Dogs Away — public Google Business profile (identity, rating) + Dogs Away disclosure census of the facility's own website" license: "All rights reserved. Read and cite freely. No bulk copying. (https://dogsaway.co/terms/)" attribution: "Source: Dogs Away (dogsaway.co)" --- # Hill Family Pet Care Pet boarding service in Chicago, IL — part of the Dogs Away index of dog boarding and daycare in Chicago, IL (https://dogsaway.co/chicago-il/). **★4.8 from 207 Google reviews, Dogs Away score 9.6/10.** The Dogs Away score is a Bayesian-adjusted Google rating on a 0–10 scale (prior weight 25 reviews at the 4.669 network mean). ## Facts - **Services:** boarding, catBoarding, daycare, walking, sitting - **Address:** 819 W Eastman St, Chicago, IL 60642 - **Phone:** (224) 471-0622 - **Website:** http://www.hillfamilypetcarechicago.com/ - **Google Maps profile (verify):** https://www.google.com/maps/search/?api=1&query=Hill%20Family%20Pet%20Care&query_place_id=ChIJJWeNBFN5dAcRaqVawrG05Ww ## Hours | Day | Hours | | --- | --- | | Monday | 6:30 AM–10 PM | | Tuesday | 6:30 AM–10 PM | | Wednesday | 6:30 AM–10 PM | | Thursday | 6:30 AM–10 PM | | Friday | 6:30 AM–10 PM | | Saturday | 8 AM–10 PM | | Sunday | 8 AM–10 PM | ## Booking terms, safety and care - **Cats:** Boards cats as well as dogs, crate-free — facility's words: "Hill Family offers pet boarding for your dogs and cats!" (https://hillfamilypetcarechicago.com/boarding) - **Cancellation:** Cancelled boardings are charged a $100 non-refundable deposit; the rest becomes boarding credit — facility's words: "If you cancel a boarding, you will be charged a $100 non-refundable deposit . The rest will be credited to your account as a "Boarding credit"" (https://hillfamilypetcarechicago.com/faqs) ## For travelers - **MDW** (Chicago Midway): 9.9 miles, straight line - **ORD** (Chicago O'Hare): 14.1 miles, straight line - **Weekday hours span:** 6:30 AM to 10 PM - **Open Sunday:** yes Hours from the public business profile; drop-off and pick-up windows can be narrower. ## Published rates - **Overnight boarding:** $115 per night (first dog, standard rate) > “The pricing for clients not on a subscription is: One (1) Dog : $115/day” Source: https://hillfamilypetcarechicago.com/boarding — checked October 27, 2026. ## Disclosure record Publishes 7 of 27 checked policies on its own website (census August 20, 2026). "Not published" is a fact about the website on that date, not a claim about the facility's practice. ### Admission requirements - **Vaccinations required:** Required: rabies, DHPP, Bordetella, canine influenza, leptospirosis > “The required vaccines for canines are: DHPP Rabies Leptospirosis Bordatella K9 Influenza vaccines” — https://hillfamilypetcarechicago.com/faqs - **Bordetella lead time:** Not published on their website as of August 20, 2026 - **Fecal / parasite test:** Negative test required > “We also require a clear fecal sample test” — https://hillfamilypetcarechicago.com/faqs - **Spay / neuter:** Required from 12 months > “We require any dog to use our daycare/ boarding services older than one year to be spayed or neutered .” — https://hillfamilypetcarechicago.com/faqs - **Temperament evaluation:** Required before a first stay > “All first time clients are granted one singular trial day for $60 . If the right fit, clients must be on a subscription to utilize our daycare services thereafter.” — https://hillfamilypetcarechicago.com/faqs - **Vaccination records:** Not published on their website as of August 20, 2026 ### Operations - **Staff on site overnight:** Yes — a person is on site > “Instead, your pet is free to roam around and play with our overnight staff.” — https://hillfamilypetcarechicago.com/ - **Staff-to-dog ratio:** Not published on their website as of August 20, 2026 - **Maximum playgroup size:** Not published on their website as of August 20, 2026 - **Staff certification:** Not published on their website as of August 20, 2026 - **Play model:** Not published on their website as of August 20, 2026 - **Groups separated by:** Not published on their website as of August 20, 2026 - **Time out of their room:** Not published on their website as of August 20, 2026 - **Solo care for dogs who skip group play:** Paid add-on > “Work your pups mind with a one-on-one enrichment session with our trained enrichment counselors Enrichment Play $15” — https://hillfamilypetcarechicago.com/daycare - **Housing:** Crate free > “The one thing you won’t see in our boarding area is crates .” — https://hillfamilypetcarechicago.com/boarding - **Outdoor access:** Not published on their website as of August 20, 2026 - **Capacity:** Not published on their website as of August 20, 2026 - **Climate control:** Not published on their website as of August 20, 2026 - **Live cameras for owners:** Not published on their website as of August 20, 2026 - **Photo / report-card updates:** Not published on their website as of August 20, 2026 - **Tours:** Not published on their website as of August 20, 2026 - **Injury / fight policy:** Not published on their website as of August 20, 2026 - **Veterinary access:** Not published on their website as of August 20, 2026 - **Administers medication:** Not published on their website as of August 20, 2026 - **Feeding:** Not published on their website as of August 20, 2026 - **Availability:** Not published on their website as of August 20, 2026 - **Online booking:** Not published on their website as of August 20, 2026 ## Licensing Illinois licenses and inspects dog boarding and daycare facilities. The Animal Welfare Act (225 ILCS 605) makes it unlawful to operate as a kennel operator without a license from the Illinois Department of Agriculture, and the Department's Bureau of Animal Health and Welfare licenses and inspects kennel operators, day care operators, breeders, dealers, pet shops, shelters and animal control facilities. The application fee is $350 per license type, licenses expire annually on 30 June, and a preliminary Department inspection is a prerequisite to issuance. Minimum standards for boarding are set in rules, not left to the operator. This is the first market in the index outside Colorado with a genuine state regime — Texas has none at all. Market licensing detail: https://dogsaway.co/chicago-il/ ## How to cite Hill Family Pet Care, Chicago, IL. Dogs Away, https://dogsaway.co/chicago-il/hill-family-pet-care/ (census August 20, 2026; listing data July 7, 2026). Source: Dogs Away (dogsaway.co). Read or cite this one record with a link. Do not bulk copy, scrape or rebuild the directory. Terms: https://dogsaway.co/terms/ Structured data: https://dogsaway.co/api/v1/facilities/chicago-il/hill-family-pet-care.json