--- title: "It's Raining Cats & Dogs Luxury Pet Resort — Chicago, IL" url: "https://dogsaway.co/chicago-il/it-s-raining-cats-and-dogs-luxury-pet-resort/" updated: "2026-08-20" data_pulled: "2026-07-07" census_at: "2026-08-20" source: "Dogs Away — public Google Business profile (identity, rating) + Dogs Away disclosure census of the facility's own website" license: "All rights reserved. Read and cite freely. No bulk copying. (https://dogsaway.co/terms/)" attribution: "Source: Dogs Away (dogsaway.co)" --- # It's Raining Cats & Dogs Luxury Pet Resort Pet boarding service in Sugar Grove, IL — part of the Dogs Away index of dog boarding and daycare in Chicago, IL (https://dogsaway.co/chicago-il/). **★4.6 from 102 Google reviews, Dogs Away score 9.2/10.** The Dogs Away score is a Bayesian-adjusted Google rating on a 0–10 scale (prior weight 25 reviews at the 4.669 network mean). ## Facts - **Services:** boarding, daycare, grooming - **Address:** 4S020 Harter Rd, Sugar Grove, IL 60554 - **Phone:** (630) 715-9230 - **Website:** https://itsrainingcatsdogs.com/ - **Google Maps profile (verify):** https://www.google.com/maps/search/?api=1&query=It's%20Raining%20Cats%20%26%20Dogs%20Luxury%20Pet%20Resort&query_place_id=ChIJURE4rfTdDogRSfCh9PV0590 ## Hours | Day | Hours | | --- | --- | | Monday | 6:30 AM–6 PM | | Tuesday | 6:30 AM–6 PM | | Wednesday | 6:30 AM–6 PM | | Thursday | 6:30 AM–6 PM | | Friday | 6:30 AM–6 PM | | Saturday | 8 AM–4 PM | | Sunday | 9–10 AM, 3–5 PM | ## Booking terms, safety and care - **Checkout time:** Check-out is 10 AM; after that another day is charged, except Sundays — facility's words: "Check out time is 10:00 AM. After 10:00 AM you are charged for another day, except for Sundays." (https://itsrainingcatsdogs.com/boarding/) - **Late pick-up:** Pick-up after 10 AM is charged another day (not on Sundays) — facility's words: "After 10:00 AM you are charged for another day, except for Sundays." (https://itsrainingcatsdogs.com/boarding/) - **How a stay is counted:** Charged per calendar day like a hotel: the arrival day counts regardless of time — facility's words: "Boarding Rates are calculated like a hotel. You are charged for the day that you check your pet in regardless of the time you arrive." (https://itsrainingcatsdogs.com/boarding/) - **Cancellation:** Cancel 72 hours ahead (7 days for peak periods) or the stay is charged — facility's words: "Cancellations must be made 72 hours (Seven days for Peak Periods) in advance or the amount of your pet s stay will be charged to the credit card on file." (https://itsrainingcatsdogs.com/policies-forms-2/) - **Holiday minimum stay:** Peak-period stays need 2-3 nights; spring, summer and Thanksgiving/Christmas breaks need 3 nights — facility's words: "All Peak Period stays require a minimum stay of (2-3) nights (check with our staff to see which policy is in effect). … Thanksgiving/Christmas Break require a minimum stay of (3) three nights." (https://itsrainingcatsdogs.com/) - **Collars:** Pets must wear a collar without prong or choke attachments — facility's words: "Please ensure your pet wears a collar without prong or choke attachments while at camp." (https://itsrainingcatsdogs.com/boarding/) - **Handling & correction:** Reserves the right to use a water spray bottle or other training aids for excessive barking in daycare — facility's words: "we reserve the right to use a water spray bottle or other training aides as we feel necessary" (https://itsrainingcatsdogs.com/policies-forms-2/) - **Unaltered dogs & females in heat:** Unaltered dogs may board but are kept out of group play — facility's words: "Any dog unaltered is permitted for overnight boarding, but will not be allowed to participate in group play." (https://itsrainingcatsdogs.com/policies-forms-2/) - **If a dog is sick:** Daycare: sick dogs must stay home; a dog showing illness is removed from the group and must be picked up — facility's words: "PLEASE DO NOT bring your dog to daycare. … If your dog has been dropped off for daycare and has diarrhea or displays signs of illness, he/she will be removed from the group and will not be able to socialize with the other dogs until this problem has been resolved, you will be asked to pick up your dog asap." (https://itsrainingcatsdogs.com/policies-forms-2/) ## For travelers - **ORD** (Chicago O'Hare): 31.7 miles, straight line - **MDW** (Chicago Midway): 37.6 miles, straight line - **Weekday hours span:** 6:30 AM to 6 PM - **Open Sunday:** yes Hours from the public business profile; drop-off and pick-up windows can be narrower. ## Published rates - **Overnight boarding:** $40 per night (first dog, standard rate) - **Holiday surcharge:** $10.00 on closed holidays; $5.00 per dog per day around peak holidays > “there is a $10.00 extra charge for boarding on the holidays that we are closed to the public. ... Classic Housing $40/Day” Source: https://itsrainingcatsdogs.com/ — checked October 27, 2026. ## Disclosure record Publishes 14 of 27 checked policies on its own website (census August 20, 2026). "Not published" is a fact about the website on that date, not a claim about the facility's practice. ### Admission requirements - **Vaccinations required:** Required: rabies, DHPP, Bordetella · Not mentioned: canine influenza, leptospirosis > “The required vaccinations are as follows: Rabies- we will accept 1 year or 3 year vaccination Parvo/Distemper (DHLPP)- we will accept 1 year or 3 year vaccination Bordetella (Kennel Cough)- Every 6 months” — https://itsrainingcatsdogs.com/policies-forms-2/ - **Bordetella lead time:** 10 days before arrival > “it must be administered a minimum of 10 days prior to your pets boarding or daycare visit if the vaccine has expired.” — https://itsrainingcatsdogs.com/boarding-dogs/ - **Fecal / parasite test:** Negative test required > “Negative Fecal Test Results- For new customers or puppies, we require a test to be done within 30 days of their 1st visit-and every 6 months after that.” — https://itsrainingcatsdogs.com/policies-forms-2/ - **Spay / neuter:** Required for group play only from 9 months > “ALL dogs over the age of 9 months participating in doggie daycare MUST be spayed or neutered. Any dog unaltered is permitted for overnight boarding, but will not be allowed to participate in group play.” — https://itsrainingcatsdogs.com/policies-forms-2/ - **Temperament evaluation:** Required for some dogs > “Day board is an option for dogs who do not pass the group play assessment but have daycare needs.” — https://itsrainingcatsdogs.com/policies-forms-2/ - **Vaccination records:** Proof checked, not taken on word > “Proof of Vaccination: For the well-being of all our canine guests, we require proof of current vaccinations.” — https://itsrainingcatsdogs.com/boarding-dogs/ ### Operations - **Staff on site overnight:** Not published on their website as of August 20, 2026 - **Staff-to-dog ratio:** Not published on their website as of August 20, 2026 - **Maximum playgroup size:** Not published on their website as of August 20, 2026 - **Staff certification:** Not published on their website as of August 20, 2026 - **Play model:** Not published on their website as of August 20, 2026 - **Groups separated by:** Size, temperament and energy > “we never mix smaller breeds with larger breeds. We also separate our play groups by temperament and level of play activity.” — https://itsrainingcatsdogs.com/policies-forms-2/ - **Time out of their room:** Not published on their website as of August 20, 2026 - **Solo care for dogs who skip group play:** Offered at no charge > “If your pet is a little less social, they can still be active, and mentally stimulated by our staff with one-on-one play and affection throughout their stay for no extra charge.” — https://itsrainingcatsdogs.com/policies-forms-2/ - **Housing:** Not published on their website as of August 20, 2026 - **Outdoor access:** Indoor outdoor > “Let your pups socialize, play, and make new friends in our large indoor play arena and expansive 1.5-acre fenced outdoor area.” — https://itsrainingcatsdogs.com/about/ - **Capacity:** Not published on their website as of August 20, 2026 - **Climate control:** Climate-controlled > “Fully climate-controlled including heated flooring in the cold months and cooled flooring in the warmer months for your pet’s comfort.” — https://itsrainingcatsdogs.com/boarding-dogs/ - **Live cameras for owners:** Not published on their website as of August 20, 2026 - **Photo / report-card updates:** Not published on their website as of August 20, 2026 - **Tours:** Not published on their website as of August 20, 2026 - **Injury / fight policy:** Not published on their website as of August 20, 2026 - **Veterinary access:** Veterinarian on call > “Vet On-Call 24/7: It’s Raining Cats & Dogs and our guests have access to veterinarian services 24 hours a day.” — https://itsrainingcatsdogs.com/policies-forms-2/ - **Administers medication:** Yes > “We are happy to give oral or topical medication to your dog, but require the following: all medications must be in their original container.” — https://itsrainingcatsdogs.com/policies-forms-2/ - **Feeding:** Owner's food preferred > “We ask that your dog s food be divided into separate meals and be labeled with your Dog s name ... If you forget to bring your dog s food or if you do not bring enough for their stay, we will gladly provide our premium house food for $8.00 per meal” — https://itsrainingcatsdogs.com/policies-forms-2/ - **Availability:** Not published on their website as of August 20, 2026 - **Online booking:** Yes > “You are also able to pay for packages, daycare days, boarding etc. in your Gingr client portal.” — https://itsrainingcatsdogs.com/policies-forms-2/ ## Licensing Illinois licenses and inspects dog boarding and daycare facilities. The Animal Welfare Act (225 ILCS 605) makes it unlawful to operate as a kennel operator without a license from the Illinois Department of Agriculture, and the Department's Bureau of Animal Health and Welfare licenses and inspects kennel operators, day care operators, breeders, dealers, pet shops, shelters and animal control facilities. The application fee is $350 per license type, licenses expire annually on 30 June, and a preliminary Department inspection is a prerequisite to issuance. Minimum standards for boarding are set in rules, not left to the operator. This is the first market in the index outside Colorado with a genuine state regime — Texas has none at all. Market licensing detail: https://dogsaway.co/chicago-il/ ## How to cite It's Raining Cats & Dogs Luxury Pet Resort, Sugar Grove, IL. Dogs Away, https://dogsaway.co/chicago-il/it-s-raining-cats-and-dogs-luxury-pet-resort/ (census August 20, 2026; listing data July 7, 2026). Source: Dogs Away (dogsaway.co). Read or cite this one record with a link. Do not bulk copy, scrape or rebuild the directory. Terms: https://dogsaway.co/terms/ Structured data: https://dogsaway.co/api/v1/facilities/chicago-il/it-s-raining-cats-and-dogs-luxury-pet-resort.json