--- title: "PetSuites Lake in the Hills — Chicago, IL" url: "https://dogsaway.co/chicago-il/petsuites-lake-in-the-hills/" updated: "2026-08-20" data_pulled: "2026-07-07" census_at: "2026-08-20" source: "Dogs Away — public Google Business profile (identity, rating) + Dogs Away disclosure census of the facility's own website" license: "All rights reserved. Read and cite freely. No bulk copying. (https://dogsaway.co/terms/)" attribution: "Source: Dogs Away (dogsaway.co)" --- # PetSuites Lake in the Hills Pet boarding service in Lake in the Hills, IL — part of the Dogs Away index of dog boarding and daycare in Chicago, IL (https://dogsaway.co/chicago-il/). **★4.5 from 275 Google reviews, Dogs Away score 9.0/10.** The Dogs Away score is a Bayesian-adjusted Google rating on a 0–10 scale (prior weight 25 reviews at the 4.669 network mean). ## Facts - **Services:** boarding, grooming, sitting, daycare - **Address:** 309 N Randall Rd, Lake in the Hills, IL 60156 - **Phone:** (224) 236-0236 - **Website:** https://lakeinthehills.petsuitesofamerica.com/?utm_source=gmb&utm_medium=organic&y_source=1_MTU0MTY2NDYtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D - **Google Maps profile (verify):** https://www.google.com/maps/search/?api=1&query=PetSuites%20Lake%20in%20the%20Hills&query_place_id=ChIJd0ATrWcTD4gRi5w8diF9pBU ## Hours | Day | Hours | | --- | --- | | Monday | 6:30 AM–7 PM | | Tuesday | 6:30 AM–7 PM | | Wednesday | 6:30 AM–7 PM | | Thursday | 6:30 AM–7 PM | | Friday | 6:30 AM–7 PM | | Saturday | 7 AM–5 PM | | Sunday | 12–5 PM | ## Booking terms, safety and care - **Cats:** Boards cats in private multi-level condos — facility's words: "Cats enjoy a comfortable, low-stress stay at PetSuites with accommodations designed specifically for feline guests. From private multi-level condos" (https://lakeinthehills.petsuitesofamerica.com/services/cat-boarding-daycare) - **Senior dogs:** Boarding offers added comfort for senior guests — facility's words: "Whether it's extra playtime for puppies, one-on-one attention for independent dogs, or added comfort for senior guests, we'll create the right experience for your pet." (https://lakeinthehills.petsuitesofamerica.com/services/boarding) - **Minimum age (months):** Daycare: pets must be at least 12 weeks old — facility's words: "Pets must be at least 12 weeks old." (https://lakeinthehills.petsuitesofamerica.com/services/daycare) - **Unaltered dogs & females in heat:** Unaltered dogs may board but are kept out of group play (individual play instead) — facility's words: "Dogs 7 months and older must be spayed or neutered to participate in Group Play. Dogs who are unaltered or not suited for group settings may still board and participate in available Individual Play or enrichment options." (https://lakeinthehills.petsuitesofamerica.com/services/boarding) ## For travelers - **ORD** (Chicago O'Hare): 26 miles, straight line - **MDW** (Chicago Midway): 40.3 miles, straight line - **Weekday hours span:** 6:30 AM to 7 PM - **Open Sunday:** yes Hours from the public business profile; drop-off and pick-up windows can be narrower. ## Published rates - **Daycare:** $35 per day > “Half Day Group Play (up to 5 hours) $25 All Day Group Play $35” Source: https://lakeinthehills.petsuitesofamerica.com/rates — checked October 27, 2026. ## Disclosure record Publishes 12 of 27 checked policies on its own website (census August 20, 2026). "Not published" is a fact about the website on that date, not a claim about the facility's practice. ### Admission requirements - **Vaccinations required:** Required: rabies, DHPP, Bordetella, canine influenza · Not mentioned: leptospirosis > “Dogs boarding at PetSuites must be at least 12 weeks old and have current Rabies, DHPP, Bordetella and Canine Influenza vaccinations administered by a licensed veterinarian.” — https://lakeinthehills.petsuitesofamerica.com/services/boarding - **Bordetella lead time:** Not published on their website as of August 20, 2026 - **Fecal / parasite test:** Not published on their website as of August 20, 2026 - **Spay / neuter:** Required for group play only from 7 months > “Dogs 7 months and older must be spayed or neutered to participate in Group Play.” — https://lakeinthehills.petsuitesofamerica.com/services/boarding - **Temperament evaluation:** Required for some dogs > “Dogs must be spayed or neutered and pass an evaluation to participate in group play.” — https://lakeinthehills.petsuitesofamerica.com/services/boarding - **Vaccination records:** Proof checked, not taken on word > “What should I bring for my dog's boarding stay? Please bring: Your dog's vaccination records” — https://lakeinthehills.petsuitesofamerica.com/services/boarding ### Operations - **Staff on site overnight:** Not published on their website as of August 20, 2026 - **Staff-to-dog ratio:** Not published on their website as of August 20, 2026 - **Maximum playgroup size:** Not published on their website as of August 20, 2026 - **Staff certification:** Not published on their website as of August 20, 2026 - **Play model:** All-day open play > “Group Play: For our social butterflies, enjoy Half or All Day Play that includes up to 8 hours of fun in our top-of-the-line indoor and outdoor play yards” — https://lakeinthehills.petsuitesofamerica.com/services/boarding - **Groups separated by:** Not published on their website as of August 20, 2026 - **Time out of their room:** Not published on their website as of August 20, 2026 - **Solo care for dogs who skip group play:** Offered > “For our more people-oriented, independent, senior, or selective guests, we offer one-on-one play sessions with our experienced Pet Pros.” — https://lakeinthehills.petsuitesofamerica.com/services/boarding - **Housing:** Suite > “these suites offer a truly elevated boarding experience.” — https://lakeinthehills.petsuitesofamerica.com/services/boarding - **Outdoor access:** Indoor outdoor > “Play takes place in spacious indoor and outdoor yards featuring paw-friendly turf, play structures, shade, water stations, raised beds for rest breaks” — https://lakeinthehills.petsuitesofamerica.com/services/boarding - **Capacity:** Not published on their website as of August 20, 2026 - **Climate control:** Not published on their website as of August 20, 2026 - **Live cameras for owners:** Yes > “Pet parents can also stay connected throughout their dog's stay with updates such as photos, Pawgress Reports, and live webcam access to check in on the fun.” — https://lakeinthehills.petsuitesofamerica.com/services/daycare - **Photo / report-card updates:** Yes > “Pet parents can also stay connected throughout their dog's stay with updates such as photos, Pawgress Reports, and live webcam access to check in on the fun.” — https://lakeinthehills.petsuitesofamerica.com/services/daycare - **Tours:** Walk-in tours welcome > “We welcome prospective pet parents to tour their local PetSuites, meet our team, see the accommodations, and ask questions before booking.” — https://lakeinthehills.petsuitesofamerica.com/services/boarding - **Injury / fight policy:** Not published on their website as of August 20, 2026 - **Veterinary access:** Not published on their website as of August 20, 2026 - **Administers medication:** No charge except injections > “Yes. Our Pet Pros can administer most medications at no additional charge. However, PetSuites is unable to administer injections.” — https://lakeinthehills.petsuitesofamerica.com/services/boarding - **Feeding:** Not published on their website as of August 20, 2026 - **Availability:** Not published on their website as of August 20, 2026 - **Online booking:** Not published on their website as of August 20, 2026 ## Licensing Illinois licenses and inspects dog boarding and daycare facilities. The Animal Welfare Act (225 ILCS 605) makes it unlawful to operate as a kennel operator without a license from the Illinois Department of Agriculture, and the Department's Bureau of Animal Health and Welfare licenses and inspects kennel operators, day care operators, breeders, dealers, pet shops, shelters and animal control facilities. The application fee is $350 per license type, licenses expire annually on 30 June, and a preliminary Department inspection is a prerequisite to issuance. Minimum standards for boarding are set in rules, not left to the operator. This is the first market in the index outside Colorado with a genuine state regime — Texas has none at all. Market licensing detail: https://dogsaway.co/chicago-il/ ## How to cite PetSuites Lake in the Hills, Lake in the Hills, IL. Dogs Away, https://dogsaway.co/chicago-il/petsuites-lake-in-the-hills/ (census August 20, 2026; listing data July 7, 2026). Source: Dogs Away (dogsaway.co). Read or cite this one record with a link. Do not bulk copy, scrape or rebuild the directory. Terms: https://dogsaway.co/terms/ Structured data: https://dogsaway.co/api/v1/facilities/chicago-il/petsuites-lake-in-the-hills.json