--- title: "Pooch Town — Chicago, IL" url: "https://dogsaway.co/chicago-il/pooch-town/" updated: "2026-08-20" data_pulled: "2026-07-07" census_at: "2026-08-20" source: "Dogs Away — public Google Business profile (identity, rating) + Dogs Away disclosure census of the facility's own website" license: "All rights reserved. Read and cite freely. No bulk copying. (https://dogsaway.co/terms/)" attribution: "Source: Dogs Away (dogsaway.co)" --- # Pooch Town Dog day care center in Chicago, IL — part of the Dogs Away index of dog boarding and daycare in Chicago, IL (https://dogsaway.co/chicago-il/). **★5.0 from 13 Google reviews, Dogs Away score 9.6/10.** The Dogs Away score is a Bayesian-adjusted Google rating on a 0–10 scale (prior weight 25 reviews at the 4.669 network mean). ## Facts - **Services:** daycare, boarding - **Address:** 7411 S Stony Island Ave 1st floor, Chicago, IL 60649 - **Phone:** (224) 478-0450 - **Website:** https://www.poochtownpetcare.com/ - **Google Maps profile (verify):** https://www.google.com/maps/search/?api=1&query=Pooch%20Town&query_place_id=ChIJtb5r9HEpDogRlotVzdJ06Zc ## Hours | Day | Hours | | --- | --- | | Monday | 6 AM–7 PM | | Tuesday | 6 AM–7 PM | | Wednesday | 6 AM–7 PM | | Thursday | 6 AM–7 PM | | Friday | 6 AM–7 PM | | Saturday | 6 AM–7 PM | | Sunday | 6 AM–7 PM | ## Booking terms, safety and care - **Cancellation:** Cancel 24 hours ahead or only half the fee is refunded — facility's words: "Cancellation should be done 24 hours in advance or only half of the fee will be refunded." (https://www.poochtownpetcare.com/faq) - **Late pick-up:** Daycare rule: not picked up by 7:15 PM means boarded overnight at $55 — facility's words: "Late pickups have a 15-minute grace period. Any pups not picked up before 7:15 PM will be boarded for the evening at the standard fee of $55." (https://www.poochtownpetcare.com/faq) ## Booking and cameras - **Gingr** (booking): linked from the facility's website — https://poochtownpetcare.portal.gingrapp.com/public/login - Checked 2026-10-03. ## For travelers - **MDW** (Chicago Midway): 8.8 miles, straight line - **ORD** (Chicago O'Hare): 22.2 miles, straight line - **Weekday hours span:** 6 AM to 7 PM - **Open Sunday:** yes Hours from the public business profile; drop-off and pick-up windows can be narrower. ## Published rates - **Overnight boarding:** $60 per night (first dog, standard rate) - **Daycare:** $53 per day > “Boarding PRICING Standard Night : 5-Night Pack : 7-Night Stay : 10-Night Pack : $60 / night $291 $399 ( $57 / night) $558 ( $55 / night) ... SINGLE VISIT Full Day: Half Day (up to 5 hours) $53 $43” Source: https://www.poochtownpetcare.com/boarding-hotel — checked August 20, 2026. ## Disclosure record Publishes 6 of 27 checked policies on its own website (census August 20, 2026). "Not published" is a fact about the website on that date, not a claim about the facility's practice. ### Admission requirements - **Vaccinations required:** Required: rabies, DHPP, Bordetella · Not mentioned: canine influenza, leptospirosis > “What vaccines are required? We require proof of current Rabies, Bordetella, Distemper/Parvo vaccinations.” — https://www.poochtownpetcare.com/faq - **Bordetella lead time:** Not published on their website as of August 20, 2026 - **Fecal / parasite test:** Not published on their website as of August 20, 2026 - **Spay / neuter:** Required from 6 months > “Is my dog required to be spayed/neutered to attend daycare or boarding? We require all dogs over six months old to be spayed or neutered before attending daycare or boarding.” — https://www.poochtownpetcare.com/faq - **Temperament evaluation:** Not published on their website as of August 20, 2026 - **Vaccination records:** Proof checked, not taken on word > “We require proof of current Rabies, Bordetella, Distemper/Parvo vaccinations.” — https://www.poochtownpetcare.com/faq ### Operations - **Staff on site overnight:** No — nobody is on site overnight > “Do you have someone overnight in the building with the dogs? Our guests have quiet time to rest after we've closed for the day, and we do not have someone stay overnight. We have surveillance and alarm systems set in place for the safety of our guests.” — https://www.poochtownpetcare.com/faq - **Staff-to-dog ratio:** Not published on their website as of August 20, 2026 - **Maximum playgroup size:** Not published on their website as of August 20, 2026 - **Staff certification:** Not published on their website as of August 20, 2026 - **Play model:** Not published on their website as of August 20, 2026 - **Groups separated by:** Size, temperament and energy > “How do you separate dogs into play groups? Our playgroups are separated by size, temperament and energy levels.” — https://www.poochtownpetcare.com/faq - **Time out of their room:** Not published on their website as of August 20, 2026 - **Solo care for dogs who skip group play:** Not published on their website as of August 20, 2026 - **Housing:** Not published on their website as of August 20, 2026 - **Outdoor access:** Not published on their website as of August 20, 2026 - **Capacity:** Not published on their website as of August 20, 2026 - **Climate control:** Not published on their website as of August 20, 2026 - **Live cameras for owners:** Not published on their website as of August 20, 2026 - **Photo / report-card updates:** Not published on their website as of August 20, 2026 - **Tours:** Not published on their website as of August 20, 2026 - **Injury / fight policy:** Not published on their website as of August 20, 2026 - **Veterinary access:** Not published on their website as of August 20, 2026 - **Administers medication:** Not published on their website as of August 20, 2026 - **Feeding:** Not published on their website as of August 20, 2026 - **Availability:** Not published on their website as of August 20, 2026 - **Online booking:** Yes > “You can book an appointment using our website, Gingr , or give us a call at (773) 440-0245.” — https://www.poochtownpetcare.com/faq ## Licensing Illinois licenses and inspects dog boarding and daycare facilities. The Animal Welfare Act (225 ILCS 605) makes it unlawful to operate as a kennel operator without a license from the Illinois Department of Agriculture, and the Department's Bureau of Animal Health and Welfare licenses and inspects kennel operators, day care operators, breeders, dealers, pet shops, shelters and animal control facilities. The application fee is $350 per license type, licenses expire annually on 30 June, and a preliminary Department inspection is a prerequisite to issuance. Minimum standards for boarding are set in rules, not left to the operator. This is the first market in the index outside Colorado with a genuine state regime — Texas has none at all. Market licensing detail: https://dogsaway.co/chicago-il/ ## How to cite Pooch Town, Chicago, IL. Dogs Away, https://dogsaway.co/chicago-il/pooch-town/ (census August 20, 2026; listing data July 7, 2026). Source: Dogs Away (dogsaway.co). Read or cite this one record with a link. Do not bulk copy, scrape or rebuild the directory. Terms: https://dogsaway.co/terms/ Structured data: https://dogsaway.co/api/v1/facilities/chicago-il/pooch-town.json