PUPS Pet Club · N New St

★ 4.6 · 194 Google reviews·Dog daycare·Chicago, IL
PUPS Pet Club, Chicago
DaycareBoarding
Dogs Away score9.2 /10Excellent · 194 reviews · top 70% in Chicago
Sources
Behind the 9.2
Reviews read
194 on Google
Average stars
4.60 ★
Rank
#254 of 386 in Chicago
Ratings as of
July–October 2026
See the reviews on Google ↗
Published rate$90 /nightFrom their website, 2026-10-27
Sources
Behind the $90
Source
PUPS Pet Club’s own website
Checked on
2026-10-27
Rate type
First dog, standard night
“single days start at $49 with savings on packages ... Simple, transparent pricing at $90 per night”
Open their price page ↗

PUPS Pet Club is a dog daycare in Chicago, IL, offering daycare & boarding. It scores 9.2/10 (excellent) from 194 Google reviews averaging 4.6 stars — #254 of 386 in Chicago. Its website lists boarding from $90 per night and daycare from $49 per day. Of the 27 policies we check, its website states 13.

Staff on site overnightStated on the facility’s own website.
Vaccine rules publishedRequired: rabies, DHPP, Bordetella · Recommended: canine influenza · Not mentioned: leptospirosis
All-day open playPlay model, per the facility.
Live cameras for ownersPer the facility’s website.
Publishes its ratesQuoted below with a link to the source page.

Key facts

Services
DaycareTrainingDog walkingBoardingGrooming Confirmed on their own website
Type
Dedicated facility
Boarding rate
$90/night
Daycare rate
$49/day
Open 24 hours
No
Rank in Chicago
#254 of 386
Google rating
★4.6 (194)
From downtown
1.0 mi
Neighborhood
Streeterville
Profile claimed on Google
Yes

Policies & requirements

13/27

13 of the 27 policies owners ask about are published on their website.Checked on their website, 2026-08-20. Open a policy to see their exact words.

Admission requirements3 of 6 published
Vaccinations requiredRequired: rabies, DHPP, Bordetella · Recommended: canine influenza · Not mentioned: leptospirosis
Their words
“Required vaccinations include: Rabies Distemper/Parvo Bordetella (commonly referred to as “kennel cough”) Canine Influenza (recommended but not required)”pupspetclub.com/pages/frequently-asked-questions
Fecal / parasite testNegative test required
Their words
“We also require a negative fecal test every 6 months.”pupspetclub.com/pages/frequently-asked-questions
Spay / neuterRequired for group play only from 8 months
Their words
“Dogs over 8 months old must be spayed or neutered to continue participating in daycare”pupspetclub.com/pages/frequently-asked-questions
Operations10 of 21 published
Staff on site overnightYes — a person is on site
Their words
“With staff onsite overnight, pups stay in a comfortable open environment that feels familiar, engaging, and relaxed.”pupspetclub.com/pages/overnights
Play modelAll-day open play
Their words
“Daycare, the PUPS Way All-day play, real structure, and a routine your pup will love.”pupspetclub.com/pages/daycare
Groups separated bySize, temperament and play style
Their words
“In daycare, dogs are carefully grouped by size, temperament, and play style, with active supervision and strict staff-to-dog ratios.”pupspetclub.com/pages/frequently-asked-questions
Solo care for dogs who skip group playPaid add-on
Their words
“Add-on services Frozen Kong $12 3 Frozen Kongs $30 1 on 1 Time $20”pupspetclub.com/pages/overnights
HousingOpen or suite
Their words
“We offer two overnight experiences: PUPS Sleepovers – a social, open boarding environment with overnight staff Traditional Boarding – private suites for dogs who prefer a quieter, more independent stay”pupspetclub.com/pages/frequently-asked-questions
Live cameras for ownersYes
Their words
“You’ll also have webcam access during daycare visits and throughout the day for dogs staying overnight in boarding.”pupspetclub.com/pages/frequently-asked-questions
Photo / report-card updatesYes
Their words
“We keep you connected with regular communication, post-visit updates, and report cards, so you always know how your dog is doing and progressing.”pupspetclub.com/pages/frequently-asked-questions
Administers medicationYes, except injectables
Their words
“We are happy to administer your dog’s medications according to your written instructions. All medication directions must be clearly provided and signed by you at check-in so our team can safely follow your pet’s care plan during their stay. Please note that we are unable to administer injectable medications.”pupspetclub.com/pages/frequently-asked-questions
FeedingOwner's food required
Their words
“ask that all meals are pre-portioned in disposable bags and clearly labeled with your dog’s first and last name. Our team will follow your feeding instructions throughout the stay.”pupspetclub.com/pages/frequently-asked-questions
Online bookingYes
Their words
“You can book services online anytime, receive real-time updates, view pet report cards, and purchase packages directly through the portal”pupspetclub.com/pages/frequently-asked-questions
Show 14 policies not published on their website
Bordetella lead timeNot published on their website
Temperament evaluationNot published on their website
Vaccination recordsNot published on their website
Staff-to-dog ratioNot published on their website
Maximum playgroup sizeNot published on their website
Staff certificationNot published on their website
Time out of their roomNot published on their website
Outdoor accessNot published on their website
CapacityNot published on their website
Climate controlNot published on their website
ToursNot published on their website
Injury / fight policyNot published on their website
Veterinary accessNot published on their website
AvailabilityNot published on their website

Policies change, so confirm anything that matters when you book. Items marked “described by reviewers” come from customers, not from the facility.

Score & reviews

9.2ExcellentDogs Away score
5 ★172
4 ★1
3 ★1
2 ★4
1 ★16
★ 4.60Google average
194reviews behind the score
★ 4.65Chicago average

Higher is better. A score backed by more reviews is more reliable. Read the reviews on Google Maps. Data as of July–October 2026.

What reviewers mention most

grooming 53puppy care 12senior dog care 3separation anxiety training 2webcam access 2anxious dog 2leash walking 2patient groomer 2

Topics extracted from public review text, with the number of reviews that mention each.

Booking terms & safety

Collars
Daycare dogs should wear a soft collar with a visible ID tagStated on their website

In the facility’s own words, summarized. Confirm when you book.

Who they take & how they care

Updates during a stay
Personalized report cards for daycareStated on their website
Anxious or shy dogs
Every daycare dog starts with an introduction visit for a gradual transitionStated on their website

In the facility’s own words, summarized. Confirm when you book.

Hours

Mon
7 AM–7 PM
Tue
7 AM–7 PM
Wed
7 AM–7 PM
Thu
7 AM–7 PM
Fri
7 AM–7 PM
Sat
9 AM–5 PM
Sun
11 AM–4 PM

From the public profile, July–October 2026. Drop-off and pick-up windows can be narrower; holiday hours vary.

For travelers

MDW · Chicago Midway
9.9 mi
ORD · Chicago O'Hare
15.9 mi
Weekday hours span
7 AM – 7 PM
Open Sunday
Yes

Straight-line miles, not driving distance. Hours span from the public profile; confirm drop-off and pick-up windows before a flight.

Location

468 N New St, Chicago, IL 60611

1.0 miles from downtown Chicago · Streeterville · Get directions

Amenities & details

Onsite servicesWheelchair accessible entranceLGBTQ+ friendly

Self-reported on the business’s public profile.

Questions about PUPS Pet Club

What services does PUPS Pet Club offer?
PUPS Pet Club is listed as a dog day care center in Chicago, IL, offering daycare, boarding.
How much does PUPS Pet Club charge?
Its website lists overnight boarding at $90 per night and daycare at $49 per day (first-dog standard rate, checked 2026-10-27). Holiday surcharges and add-ons vary; confirm when booking. The Chicago median published boarding rate is $60/night.
What vaccines does PUPS Pet Club require?
According to its website: Required: rabies, DHPP, Bordetella · Recommended: canine influenza · Not mentioned: leptospirosis.
Is someone on site overnight at PUPS Pet Club?
Yes — a person is on site, according to the facility's own website.
How does PUPS Pet Club compare with other Chicago facilities?
It ranks #254 of 386 in the Chicago index by Dogs Away score (9.2/10, excellent), based on 194 Google reviews averaging 4.6 stars.

Cite this record

Facts on this page are sourced line by line. To reference it:

PUPS Pet Club, Chicago, IL. Dogs Away facility record, 2026-08-20. https://dogsaway.co/chicago-il/pups-pet-club-4486/

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