---
title: "PupStars Pet Care — Chicago, IL"
url: "https://dogsaway.co/chicago-il/pupstars-pet-care/"
updated: "2026-08-20"
data_pulled: "2026-07-07"
census_at: "2026-08-20"
source: "Dogs Away — public Google Business profile (identity, rating) + Dogs Away disclosure census of the facility's own website"
license: "All rights reserved. Read and cite freely. No bulk copying. (https://dogsaway.co/terms/)"
attribution: "Source: Dogs Away (dogsaway.co)"
---

# PupStars Pet Care

Dog day care center in Chicago, IL — part of the Dogs Away index of dog boarding and daycare in Chicago, IL (https://dogsaway.co/chicago-il/).

**★4.9 from 323 Google reviews, Dogs Away score 9.8/10.** The Dogs Away score is a Bayesian-adjusted Google rating on a 0–10 scale (prior weight 25 reviews at the 4.669 network mean).

## Facts

- **Services:** daycare, walking, boarding, grooming
- **Address:** 2337 W Lake St, Chicago, IL 60612
- **Phone:** (773) 322-3160
- **Website:** http://www.pupstarspetcare.com/
- **Google Maps profile (verify):** https://www.google.com/maps/search/?api=1&query=PupStars%20Pet%20Care&query_place_id=ChIJpafNVZ7ND4gRyqgEhv8m8n0

## Hours

| Day | Hours |
| --- | --- |
| Monday | 6 AM–7 PM |
| Tuesday | 6 AM–7 PM |
| Wednesday | 6 AM–7 PM |
| Thursday | 6 AM–7 PM |
| Friday | 6 AM–7 PM |
| Saturday | Closed |
| Sunday | Closed |

## Booking terms, safety and care

- **Anxious or shy dogs:** Shy dogs get slow introductions and a quiet space to settle in — facility's words: "How do you handle shy dogs? Shy pups get slow introductions, and a quiet space to settle in." (https://www.pupstarspetcare.com/FAQ)
- **Unaltered dogs & females in heat:** Females in heat cannot attend daycare or boarding — facility's words: "Female dogs in heat cannot attend daycare or boarding and must stay home during their cycle." (https://www.pupstarspetcare.com/FAQ)
- **If a dog is sick:** Dogs with symptoms must stay home; if a dog gets sick they contact you and your vet and take urgent cases to a vet — facility's words: "if your dog shows unexplained symptoms (e.g., diarrhea, coughing, lethargy), please keep them home for observation … We’ll contact you and your vet right away. If your dog needs immediate care, we immediately take it to a vet clinic." (https://www.pupstarspetcare.com/services)

## For travelers

- **MDW** (Chicago Midway): 7.6 miles, straight line
- **ORD** (Chicago O'Hare): 13 miles, straight line
- **Weekday hours span:** 6 AM to 7 PM
- **Open Sunday:** no

Hours from the public business profile; drop-off and pick-up windows can be narrower.

## Published rates

- **Daycare:** $49 per day

> “Rates Daycare Daily Rate *$49”

Source: https://www.pupstarspetcare.com/dog-daycare — checked October 27, 2026.

## Disclosure record

Publishes 15 of 27 checked policies on its own website (census August 20, 2026). "Not published" is a fact about the website on that date, not a claim about the facility's practice.

### Admission requirements

- **Vaccinations required:** Required: rabies, DHPP, Bordetella · Not mentioned: canine influenza, leptospirosis
  > “To ensure a safe environment for all pets, we require: Up-to-date Rabies vaccination Distemper vaccination Bordetella (kennel cough) vaccination” — https://www.pupstarspetcare.com/
- **Bordetella lead time:** Not published on their website as of August 20, 2026
- **Fecal / parasite test:** Negative test required
  > “Negative Fecal Report : A test confirming negative results within the last 6 months.” — https://www.pupstarspetcare.com/FAQ
- **Spay / neuter:** Required from 12 months
  > “All dogs must be spayed or neutered by the age of 1 year.” — https://www.pupstarspetcare.com/FAQ
- **Temperament evaluation:** Required before a first stay (free)
  > “Then, every dog gets a free 30-minute evaluation before their first visit to meet the group, get familiar with us, and feel comfortable.” — https://www.pupstarspetcare.com/FAQ
- **Vaccination records:** Proof checked, not taken on word
  > “First, register on Gingr and upload your pup’s vaccination records.” — https://www.pupstarspetcare.com/FAQ

### Operations

- **Staff on site overnight:** Not published on their website as of August 20, 2026
- **Staff-to-dog ratio:** 1:15 staff to dogs
  > “every on-site visit is carefully supervised with a handler-to-dog ratio of 1:15 to ensure a safe and positive environment.” — https://www.pupstarspetcare.com/
- **Maximum playgroup size:** Not published on their website as of August 20, 2026
- **Staff certification:** Pet first aid / CPR certified staff
  > “Our First-Aid & CPR-Certified staff are trained to actively supervise all dogs, monitor behavior, and ensure safe interactions at all times.” — https://www.pupstarspetcare.com/dog-daycare
- **Play model:** Not published on their website as of August 20, 2026
- **Groups separated by:** Size and temperament
  > “Although we group dogs by size and temperament, we also encourage interactions that mirror how humans socialize in everyday life.” — https://www.pupstarspetcare.com/dog-daycare
- **Time out of their room:** 4.5-7 hours daily playtime
  > “A typical daycare day includes approximately 4.5 to 7 hours of playtime, depending on your dog’s energy level, tolerance, and whether transportation services are used.” — https://www.pupstarspetcare.com/FAQ
- **Solo care for dogs who skip group play:** Not published on their website as of August 20, 2026
- **Housing:** Not published on their website as of August 20, 2026
- **Outdoor access:** Yard and pool
  > “Dogs play in a 10,000 sq ft indoor and outdoor place with pools and ramps.” — https://www.pupstarspetcare.com/FAQ
- **Capacity:** Not published on their website as of August 20, 2026
- **Climate control:** Climate-controlled
  > “Is the facility climate controlled? Yes, all indoor areas are climate-controlled and have HVAC with air purifiers .” — https://www.pupstarspetcare.com/FAQ
- **Live cameras for owners:** Not published on their website as of August 20, 2026
- **Photo / report-card updates:** Not published on their website as of August 20, 2026
- **Tours:** Tours by appointment
  > “Tours are typically provided during your dog’s temperament test. However, you may also call to schedule a separate tour of our Chicago dog daycare facility.” — https://www.pupstarspetcare.com/FAQ
- **Injury / fight policy:** Not published on their website as of August 20, 2026
- **Veterinary access:** Not published on their website as of August 20, 2026
- **Administers medication:** Yes
  > “Professional staff who will administer medication as directed to ensure your pet’s health needs are met” — https://www.pupstarspetcare.com/boarding-services
- **Feeding:** Owner's food required
  > “At PupStars Pet Care, we provide everything your dog needs during their boarding stay, except for food. If needed, dry dog food is available for purchase” — https://www.pupstarspetcare.com/boarding-services
- **Availability:** Not published on their website as of August 20, 2026
- **Online booking:** Yes
  > “Registration : Takes two minutes on our Gingr app.” — https://www.pupstarspetcare.com/FAQ

## Licensing

Illinois licenses and inspects dog boarding and daycare facilities. The Animal Welfare Act (225 ILCS 605) makes it unlawful to operate as a kennel operator without a license from the Illinois Department of Agriculture, and the Department's Bureau of Animal Health and Welfare licenses and inspects kennel operators, day care operators, breeders, dealers, pet shops, shelters and animal control facilities. The application fee is $350 per license type, licenses expire annually on 30 June, and a preliminary Department inspection is a prerequisite to issuance. Minimum standards for boarding are set in rules, not left to the operator. This is the first market in the index outside Colorado with a genuine state regime — Texas has none at all.

Market licensing detail: https://dogsaway.co/chicago-il/

## How to cite

PupStars Pet Care, Chicago, IL. Dogs Away, https://dogsaway.co/chicago-il/pupstars-pet-care/ (census August 20, 2026; listing data July 7, 2026). Source: Dogs Away (dogsaway.co). Read or cite this one record with a link. Do not bulk copy, scrape or rebuild the directory. Terms: https://dogsaway.co/terms/

Structured data: https://dogsaway.co/api/v1/facilities/chicago-il/pupstars-pet-care.json