--- title: "Ruffner's Luxury Pet Boarding — Chicago, IL" url: "https://dogsaway.co/chicago-il/ruffner-s-luxury-pet-boarding/" updated: "2026-08-20" data_pulled: "2026-07-07" census_at: "2026-08-20" source: "Dogs Away — public Google Business profile (identity, rating) + Dogs Away disclosure census of the facility's own website" license: "All rights reserved. Read and cite freely. No bulk copying. (https://dogsaway.co/terms/)" attribution: "Source: Dogs Away (dogsaway.co)" --- # Ruffner's Luxury Pet Boarding Pet boarding service in St. Charles, IL — part of the Dogs Away index of dog boarding and daycare in Chicago, IL (https://dogsaway.co/chicago-il/). **★4.7 from 159 Google reviews, Dogs Away score 9.4/10.** The Dogs Away score is a Bayesian-adjusted Google rating on a 0–10 scale (prior weight 25 reviews at the 4.669 network mean). ## Facts - **Services:** boarding, daycare, grooming, sitting, training - **Address:** 1880 Dean St, St. Charles, IL 60174 - **Phone:** (630) 377-4589 - **Website:** https://ruffnersdoggiedaycare.com/ - **Google Maps profile (verify):** https://www.google.com/maps/search/?api=1&query=Ruffner's%20Luxury%20Pet%20Boarding&query_place_id=ChIJxyfmykQdD4gR6SCQQyKv0CU ## Hours | Day | Hours | | --- | --- | | Monday | 7 AM–6 PM | | Tuesday | 7 AM–6 PM | | Wednesday | 7 AM–6 PM | | Thursday | 7 AM–6 PM | | Friday | 7 AM–6 PM | | Saturday | 8 AM–5 PM | | Sunday | 3–5 PM | ## Booking terms, safety and care - **Checkout time:** Pick up before 12 PM; later pick-ups are charged a full day of boarding — facility's words: "Pick up your pet prior to 12pm and avoid being charged for that day. Any pick-ups occurring after 12pm will be charged a full day of boarding." (https://www.ruffnersdoggiedaycare.com/boarding.html) - **Late pick-up:** Pick-ups after 12 PM are charged a full day of boarding — facility's words: "Any pick-ups occurring after 12pm will be charged a full day of boarding." (https://www.ruffnersdoggiedaycare.com/boarding.html) - **How a stay is counted:** Charged per day, including drop-off day; departure day is free if picked up before noon — facility's words: "You will automatically be charged for the day you drop off. However, if you pick up before noon on the day your dog departs you will not be charged for that day." (https://www.ruffnersdoggiedaycare.com/faqs.html) - **Cancellation:** No deposit or cancellation fee; $50 fee for a no-call no-show — facility's words: "Reservation deposits and cancellation fees are not required. However, a $50 fee will be applied for "No Call, No Show" reservations." (https://www.ruffnersdoggiedaycare.com/facility-policies--forms.html) - **Cats:** Boards cats in three-level cat condos — facility's words: "CAT Boarding Accommodations & Add-Ons CAT CONDO Our cat condos are 2 feet wide and 3 ½ feet tall." (https://www.ruffnersdoggiedaycare.com/boarding.html) - **Updates during a stay:** Optional pictures and updates by text or email for $5 — facility's words: "Pictures & Updates (text or e-mail) +$5" (https://www.ruffnersdoggiedaycare.com/boarding.html) ## For travelers - **ORD** (Chicago O'Hare): 22.4 miles, straight line - **MDW** (Chicago Midway): 31.5 miles, straight line - **Weekday hours span:** 7 AM to 6 PM - **Open Sunday:** yes Hours from the public business profile; drop-off and pick-up windows can be narrower. ## Published rates - **Overnight boarding:** $45–$60 per night (first dog, standard rate) - **Daycare:** $30 per day > “w/Full Day of Daycare $55 w/Half Day of Daycare $50 No Daycare; includes 4 trips outside to a private, spacious, outdoor run. $45 ... and an evening Frosty Paw treat. Check out of add-on services to pamper your pup! $60 ... 1 DOG Hourly $10 Full Day $30” Source: https://www.ruffnersdoggiedaycare.com/boarding.html — checked October 27, 2026. ## Disclosure record Publishes 13 of 27 checked policies on its own website (census August 20, 2026). "Not published" is a fact about the website on that date, not a claim about the facility's practice. ### Admission requirements - **Vaccinations required:** Required: rabies, DHPP, Bordetella · Not mentioned: canine influenza, leptospirosis > “We require all dogs to have a negative fecal sample, rabies vaccination, distemper vaccination, and bordetella vaccination AT LEAST ten days prior to boarding.” — https://www.ruffnersdoggiedaycare.com/faqs.html - **Bordetella lead time:** 10 days before arrival > “We require all dogs to have a negative fecal sample, rabies vaccination, distemper vaccination, and bordetella vaccination AT LEAST ten days prior to boarding.” — https://www.ruffnersdoggiedaycare.com/faqs.html - **Fecal / parasite test:** Negative test required > “Negative Stool Results: including Giardia screening must be sent BEFORE arrival” — https://www.ruffnersdoggiedaycare.com/boarding.html - **Spay / neuter:** Not published on their website as of August 20, 2026 - **Temperament evaluation:** Not published on their website as of August 20, 2026 - **Vaccination records:** Proof checked, not taken on word > “Vaccination records must be submitted prior to drop-off. Please note that no exceptions will be made.” — https://www.ruffnersdoggiedaycare.com/facility-policies--forms.html ### Operations - **Staff on site overnight:** Yes — a person is on site > “there is always someone on site that has been trained to handle any situation that may arise.” — https://www.ruffnersdoggiedaycare.com/faqs.html - **Staff-to-dog ratio:** Not published on their website as of August 20, 2026 - **Maximum playgroup size:** Not published on their website as of August 20, 2026 - **Staff certification:** Not published on their website as of August 20, 2026 - **Play model:** Not published on their website as of August 20, 2026 - **Groups separated by:** Not published on their website as of August 20, 2026 - **Time out of their room:** Daycare plus 2 trips to a private outdoor run daily (4 trips without daycare) > “Includes a nicely decorated 4 x 12 room with a bed, daycare (durations below) then 2 trips outside to a private, spacious, outdoor run.” — https://www.ruffnersdoggiedaycare.com/boarding.html - **Solo care for dogs who skip group play:** Paid add-on > “One-on-One Playtime with staff members +$6” — https://www.ruffnersdoggiedaycare.com/boarding.html - **Housing:** Suite > “We have standard and luxury suites for dogs that will make them feel at home, equipped with a comfortable doggie bed, blankets, and more.” — https://www.ruffnersdoggiedaycare.com/about.html - **Outdoor access:** Indoor outdoor > “Depending on the weather, dogs will play with the group outside on our K9 grass or indoors in one of our large play rooms.” — https://www.ruffnersdoggiedaycare.com/about.html - **Capacity:** Not published on their website as of August 20, 2026 - **Climate control:** Not published on their website as of August 20, 2026 - **Live cameras for owners:** No client-viewable cameras > “Q: Do you offer a web cam option? A: No, but feel free to call or e-mail and check in on your pets during our open hours.” — https://www.ruffnersdoggiedaycare.com/faqs.html - **Photo / report-card updates:** Not published on their website as of August 20, 2026 - **Tours:** Walk-in tours welcome > “A: Of course. The best time to tour the facility is between 9am and 4pm Monday Friday” — https://www.ruffnersdoggiedaycare.com/faqs.html - **Injury / fight policy:** Not published on their website as of August 20, 2026 - **Veterinary access:** Not published on their website as of August 20, 2026 - **Administers medication:** Yes, no charge > “The administration of up to three medications is provided at no additional cost. Each additional medication will incur a one-time fee of $2 (not charged per day).” — https://www.ruffnersdoggiedaycare.com/facility-policies--forms.html - **Feeding:** Owner's food required > “All suites include the feeding of your own food. Please bring your pet s food and treats from home.” — https://www.ruffnersdoggiedaycare.com/boarding.html - **Availability:** Not published on their website as of August 20, 2026 - **Online booking:** Not published on their website as of August 20, 2026 ## Licensing Illinois licenses and inspects dog boarding and daycare facilities. The Animal Welfare Act (225 ILCS 605) makes it unlawful to operate as a kennel operator without a license from the Illinois Department of Agriculture, and the Department's Bureau of Animal Health and Welfare licenses and inspects kennel operators, day care operators, breeders, dealers, pet shops, shelters and animal control facilities. The application fee is $350 per license type, licenses expire annually on 30 June, and a preliminary Department inspection is a prerequisite to issuance. Minimum standards for boarding are set in rules, not left to the operator. This is the first market in the index outside Colorado with a genuine state regime — Texas has none at all. Market licensing detail: https://dogsaway.co/chicago-il/ ## How to cite Ruffner's Luxury Pet Boarding, St. Charles, IL. Dogs Away, https://dogsaway.co/chicago-il/ruffner-s-luxury-pet-boarding/ (census August 20, 2026; listing data July 7, 2026). Source: Dogs Away (dogsaway.co). Read or cite this one record with a link. Do not bulk copy, scrape or rebuild the directory. Terms: https://dogsaway.co/terms/ Structured data: https://dogsaway.co/api/v1/facilities/chicago-il/ruffner-s-luxury-pet-boarding.json