--- title: "Pinnacle Pets Play & Stay — Columbus, OH" url: "https://dogsaway.co/columbus-oh/pinnacle-pets-play-and-stay/" updated: "2026-10-19" data_pulled: "2026-10-19" census_at: "2026-10-19" source: "Dogs Away — public Google Business profile (identity, rating) + Dogs Away disclosure census of the facility's own website" license: "All rights reserved. Read and cite freely. No bulk copying. (https://dogsaway.co/terms/)" attribution: "Source: Dogs Away (dogsaway.co)" --- # Pinnacle Pets Play & Stay Pet boarding service in Grove City, OH — part of the Dogs Away index of dog boarding and daycare in Columbus, OH (https://dogsaway.co/columbus-oh/). **★4.9 from 388 Google reviews, Dogs Away score 9.8/10.** The Dogs Away score is a Bayesian-adjusted Google rating on a 0–10 scale (prior weight 25 reviews at the 4.669 network mean). ## Facts - **Services:** boarding, catBoarding, daycare, training, grooming - **Address:** 3491 Farm Bank Way, Grove City, OH 43123 - **Phone:** (614) 991-5149 - **Website:** http://www.pinnaclepets.com/ - **Google Maps profile (verify):** https://www.google.com/maps/search/?api=1&query=Pinnacle%20Pets%20Play%20%26%20Stay&query_place_id=ChIJJ0AfXimbOIgRVR8f4OKr9Nw ## Hours | Day | Hours | | --- | --- | | Monday | 6:30 AM–7:30 PM | | Tuesday | 6:30 AM–7:30 PM | | Wednesday | 6:30 AM–7:30 PM | | Thursday | 6:30 AM–7:30 PM | | Friday | 6:30 AM–7:30 PM | | Saturday | 7 AM–7 PM | | Sunday | 9 AM–5 PM | ## Booking terms, safety and care - **Updates during a stay:** Daily report cards with pictures — facility's words: "Daily report cards so you can collect all the pictures and be informed of any concerns!" (https://pinnaclepets.com/) - **Cats:** Boards cats; cats need FVRCP and rabies vaccines — facility's words: "Check out our Cat Boarding below! … Cats: FVRCP Rabies" (https://pinnaclepets.com/boarding/) - **Minimum age (months):** Dogs may be boarded from 5 months old — facility's words: "Dogs over 6 months must be spayed or neutered to participate in daycare, however, they may still be boarded at 5 months old." (https://pinnaclepets.com/boarding/) - **Cancellation:** Boarding needs 3 days notice to cancel; the 25% deposit is refundable with more than 72 hours notice — facility's words: "Deposits are fully refundable with more than 72 hours notice of cancellation. … We require a 3-day notice of cancellation prior to the scheduled arrival date for boarding reservations." (https://pinnaclepets.com/boarding/) - **Anxious or shy dogs:** Free orientation day so anxious dogs can settle in for a few hours before a stay — facility's words: "Nervous about trying a boarding facility? Have an anxious dog?? We WANT your dog to visit us for free before a stay! Your pet gets to settle into the new environment for a few hours" (https://pinnaclepets.com/boarding/) - **Handling & correction:** Training add-ons use positive reinforcement, not forceful punishment — facility's words: "We are firm believers in creating a bond of trust and respect through positive reinforcement. She will help teach your pup to make the best decision themselves through learning and reward, not forceful punishment." (https://pinnaclepets.com/services/) ## Published rates - **Overnight boarding:** $58 per night (first dog, standard rate) - **Daycare:** $35 per day > “Prices start at $58/night ... Daycare $35/full & $25/half day” Source: https://pinnaclepets.com/boarding/ (daycare: https://pinnaclepets.com/services/) — checked October 19, 2026. ## Disclosure record Publishes 16 of 27 checked policies on its own website (census October 19, 2026). "Not published" is a fact about the website on that date, not a claim about the facility's practice. ### Admission requirements - **Vaccinations required:** Required: rabies, DHPP, Bordetella, canine influenza · Not mentioned: leptospirosis > “We require the Bordetella and CIV vaccines, in addition to Rabies, DHPP/DHLPP/DA2PP and a fecal test” — https://pinnaclepets.com/faq/ - **Bordetella lead time:** Not published on their website as of October 19, 2026 - **Fecal / parasite test:** Negative test required > “Annual Fecal Test Result (negative)” — https://pinnaclepets.com/faq/ - **Spay / neuter:** Required for group play only from 6 months > “Dogs over 6 months must be spayed or neutered to participate in daycare, however, they may still be boarded at 5 months old.” — https://pinnaclepets.com/faq/ - **Temperament evaluation:** Required for some dogs > “Prior to accepting our guests into daycare, our trained staff provides an in-depth Enrollment Evaluation to better understand each guest’s personality and temperament.” — https://pinnaclepets.com/faq/ - **Vaccination records:** Proof checked, not taken on word > “Prior to boarding and/or daycare, you must provide proof of the following vaccinations from your vet” — https://pinnaclepets.com/faq/ ### Operations - **Staff on site overnight:** Yes — a person is on site > “24/7 On-site care (overnight attendant)” — https://pinnaclepets.com/ - **Staff-to-dog ratio:** Not published on their website as of October 19, 2026 - **Maximum playgroup size:** Not published on their website as of October 19, 2026 - **Staff certification:** Not published on their website as of October 19, 2026 - **Play model:** Open play with enforced rest > “Daycare participants will enjoy both structured and free play with rest breaks to rejuvenate and eat.” — https://pinnaclepets.com/faq/ - **Groups separated by:** Size and temperament > “Playgroups are separated by size and temperament to ensure a positive experience for every guest” — https://pinnaclepets.com/services/ - **Time out of their room:** Minimum 3 outdoor breaks daily > “Minimum of 3 daily outdoor “comfort” breaks” — https://pinnaclepets.com/boarding/ - **Solo care for dogs who skip group play:** Paid add-on > “If not, don’t worry, you can add on one-on-one play time with a staff member (cuddle time, play time, walking adventures and more).” — https://pinnaclepets.com/faq/ - **Housing:** Not published on their website as of October 19, 2026 - **Outdoor access:** Yard and pool > “We provide exceptional indoor and outdoor play yards featuring K-9 grass® to cushion joints and paws. Play yards include air conditioned/shaded areas, wading pools, doggie playground equipment, optional splash pad playtime for water lovers” — https://pinnaclepets.com/about/ - **Capacity:** Not published on their website as of October 19, 2026 - **Climate control:** Climate-controlled > “24/7 on-site human care Daily housekeeping Comfortable elevated orthopedic beds Climate Controlled Environment” — https://pinnaclepets.com/boarding/ - **Live cameras for owners:** Yes > “24/7 viewing capability from our webcam login” — https://pinnaclepets.com/boarding/ - **Photo / report-card updates:** Yes > “Daily report cards so you can collect all the pictures and be informed of any concerns!” — https://pinnaclepets.com/ - **Tours:** Not published on their website as of October 19, 2026 - **Injury / fight policy:** Not published on their website as of October 19, 2026 - **Veterinary access:** Not published on their website as of October 19, 2026 - **Administers medication:** Not published on their website as of October 19, 2026 - **Feeding:** Owner's food encouraged > “We recommend you bring the food your pup typically eats” — https://pinnaclepets.com/faq/ - **Availability:** Waitlist > “Our daycare services are currently on a waitlist but boarding dogs can still be evaluated for and join group play during their overnight stays.” — https://pinnaclepets.com/faq/ - **Online booking:** Not published on their website as of October 19, 2026 ## Licensing Ohio does not license dog boarding and daycare facilities at the state level. ORC Chapter 956 licenses high volume breeders (956.04) and dog brokers (956.05), registers animal rescues for dogs (956.06), and provides for pet-store licenses (see 956.03); it defines 'boarding kennel' but imposes no license on one. The only state touchpoints are incidental: the Director of Agriculture 'shall inspect a boarding kennel when the director ... has received information that the boarding kennel is breeding dogs and may be subject to licensure' (ORC 956.10(A)(2)), a boarding kennel may not refuse an inspection (956.10(E)), and the Director may contract with a boarding kennel to house dogs seized from breeders (956.11). The county 'kennel' license under ORC 955.01 is for breeding establishments only. Columbus zoning code 3303.01 treats an 'animal kennel' as boarding for more than a consecutive 24-hour period and says pet day care with no outside runs is not one, and Columbus Public Health's permit page lists no kennel, boarding or daycare permit. Market licensing detail: https://dogsaway.co/columbus-oh/ ## How to cite Pinnacle Pets Play & Stay, Grove City, OH. Dogs Away, https://dogsaway.co/columbus-oh/pinnacle-pets-play-and-stay/ (census October 19, 2026; listing data October 19, 2026). Source: Dogs Away (dogsaway.co). Read or cite this one record with a link. Do not bulk copy, scrape or rebuild the directory. Terms: https://dogsaway.co/terms/ Structured data: https://dogsaway.co/api/v1/facilities/columbus-oh/pinnacle-pets-play-and-stay.json