--- title: "The Dallas Dog Palace — Dallas, TX" url: "https://dogsaway.co/dallas-tx/the-dallas-dog-palace/" updated: "2026-08-20" data_pulled: "2026-07-07" census_at: "2026-08-20" source: "Dogs Away — public Google Business profile (identity, rating) + Dogs Away disclosure census of the facility's own website" license: "All rights reserved. Read and cite freely. No bulk copying. (https://dogsaway.co/terms/)" attribution: "Source: Dogs Away (dogsaway.co)" --- # The Dallas Dog Palace Dog day care center in Dallas, TX — part of the Dogs Away index of dog boarding and daycare in Dallas, TX (https://dogsaway.co/dallas-tx/). **★4.8 from 50 Google reviews, Dogs Away score 9.5/10.** The Dogs Away score is a Bayesian-adjusted Google rating on a 0–10 scale (prior weight 25 reviews at the 4.669 network mean). ## Facts - **Services:** daycare, boarding - **Address:** 3909 East Side Ave, Dallas, TX 75226 - **Phone:** (469) 547-1957 - **Website:** http://www.dallasdogpalace.com/ - **Google Maps profile (verify):** https://www.google.com/maps/search/?api=1&query=The%20Dallas%20Dog%20Palace&query_place_id=ChIJy8BkKFWZToYRhbGzIdnDulo ## Hours | Day | Hours | | --- | --- | | Monday | 7 AM–7 PM | | Tuesday | 7 AM–7 PM | | Wednesday | 7 AM–7 PM | | Thursday | 7 AM–7 PM | | Friday | 7 AM–7 PM | | Saturday | 7 AM–5 PM | | Sunday | 7 AM–5 PM | ## Booking terms, safety and care - **Checkout time:** Boarding check-out is by 11 am on the final day — facility's words: "Guests must check-out by 11 am on their final day of boarding or be charged for a day of daycare at our standard rates." (https://www.dallasdogpalace.com/dallas-dog-boarding/) - **Late pick-up:** After 11 am, a day of daycare at standard rates — facility's words: "Guests must check-out by 11 am on their final day of boarding or be charged for a day of daycare at our standard rates." (https://www.dallasdogpalace.com/dallas-dog-boarding/) - **Cancellation:** Boarding: $75 fee under 7 days' notice; holiday stays $125 under 2 weeks — facility's words: "Cancellations or changes less than seven days in advance will incur a $75 fee. For reservations that include major holidays, cancellations or changes less than two weeks in advance will incur a $125 fee." (https://www.dallasdogpalace.com/dallas-dog-boarding/) - **If a dog is sick:** Contacts owner and vet; contagious dogs go to the vet, are isolated, owner picks up — facility's words: "For any illness or major issues, we will contact you and your vet and then transport your dog for care for a medical services fee of $75. In the event that your dog presents with a contagious illness like kennel cough or canine influenza, we will take them to the vet, isolate them from the rest of the pack, and ask you to pick them up immediately." (https://www.dallasdogpalace.com/faq/) - **Minimum age (months):** Daycare puppies must be over 16 weeks old and vaccinated — facility's words: "puppies over 16 weeks old who have received their vaccinations are invited to play during daycare" (https://www.dallasdogpalace.com/faq/) ## Booking and cameras - **Gingr** (booking): linked from the facility's website — https://dallasdogpalace.portal.gingrapp.com/#/public/login - Checked 2026-10-08. ## For travelers - **DAL** (Dallas Love Field): 6.2 miles, straight line - **DFW** (Dallas/Fort Worth): 17.4 miles, straight line - **Weekday hours span:** 7 AM to 7 PM - **Open Sunday:** yes Hours from the public business profile; drop-off and pick-up windows can be narrower. ## Published rates - **Overnight boarding:** $66.5–$82 per night (first dog, standard rate) - **Daycare:** $47.25 per day - **Holiday surcharge:** $5 surcharge per dog per night on listed holidays and peak periods; $200 non-refundable deposit on peak dates > “Boarding Rates Emperor Suites (6x4): $82 night/dog Queen Suites (4x4): $71 night/dog House of Commons: $66.50 night/dog ... Overnight boarding rates are subject to an additional $5 surcharge per dog per night on the following holidays and periods of peak demand” Source: https://www.dallasdogpalace.com/dallas-dog-boarding/ — checked August 19, 2026. ## Disclosure record Publishes 12 of 27 checked policies on its own website (census August 20, 2026). "Not published" is a fact about the website on that date, not a claim about the facility's practice. ### Admission requirements - **Vaccinations required:** Required: rabies, DHPP, Bordetella, canine influenza, leptospirosis > “What Vaccines Does My Dog Need? * Bordetella (booster within last six months) * Leptospirosis (within last year) * Canine Influenza (within last year) * DHLPP (Current; 1 and 3 year vaccines are accepted) * Rabies (Current; 1 and 3 year vaccines are accepted)” — https://www.dallasdogpalace.com/faq/ - **Bordetella lead time:** Not published on their website as of August 20, 2026 - **Fecal / parasite test:** Negative test required > “Gather updated shot records from your veterinarian to show negative annual Fecal Exam, Heartworm, Flea & Tick Preventives, Bordetella (6 month booster), Canine Influenza, DHLPP or DHPP + Leptospirosis, and Rabies.” — https://www.dallasdogpalace.com/dallas-dog-boarding/ - **Spay / neuter:** Required from 6 months > “Can my puppy play and stay? Yes, puppies over 16 weeks old who have received their vaccinations are invited to play during daycare. Puppies over 6 months old must be spayed or neutered.” — https://www.dallasdogpalace.com/faq/ - **Temperament evaluation:** Not published on their website as of August 20, 2026 - **Vaccination records:** Proof checked, not taken on word > “Gather updated shot records from your veterinarian for Bordetella (6 month booster), Canine Influenza, DHLPP, and Rabies.” — https://www.dallasdogpalace.com/ ### Operations - **Staff on site overnight:** Not published on their website as of August 20, 2026 - **Staff-to-dog ratio:** Not published on their website as of August 20, 2026 - **Maximum playgroup size:** Not published on their website as of August 20, 2026 - **Staff certification:** Pet first aid / CPR certified staff > “Rest assured knowing that our staff is certified in Pet CPR and First Aid.” — https://www.dallasdogpalace.com/dallas-dog-boarding/ - **Play model:** Not published on their website as of August 20, 2026 - **Groups separated by:** Size and temperament > “We divide our guests depending on size and temperament and rotate them between our indoor play zones and outdoor areas.” — https://www.dallasdogpalace.com/dallas-dog-daycare/ - **Time out of their room:** Not published on their website as of August 20, 2026 - **Solo care for dogs who skip group play:** Not published on their website as of August 20, 2026 - **Housing:** Suite > “Boarding: Private Suites - No Wire Kennels. Full Daycare Included!” — https://www.dallasdogpalace.com/dallas-dog-boarding/ - **Outdoor access:** Yard > “Your dog will love spending the day in one of our massive outdoor dog parks or indoor climate-controlled play areas in our clean new facility in East Dallas.” — https://www.dallasdogpalace.com/ - **Capacity:** Not published on their website as of August 20, 2026 - **Climate control:** Climate-controlled > “Your dog will love spending the day in one of our massive outdoor dog parks or indoor climate-controlled play areas in our clean new facility in East Dallas.” — https://www.dallasdogpalace.com/ - **Live cameras for owners:** Not published on their website as of August 20, 2026 - **Photo / report-card updates:** Yes — described by 4 Google reviews; not stated on the facility's website as of August 20, 2026 - **Tours:** Tours of limited areas > “May I have a tour of the facility? Yes, our owner loves to give tours and share more about the spaces. Please email us at customerservice@dallasdogpalace.com to schedule a tour. Tours are only offered on Saturdays at noon.” — https://www.dallasdogpalace.com/faq/ - **Injury / fight policy:** Not published on their website as of August 20, 2026 - **Veterinary access:** Not published on their website as of August 20, 2026 - **Administers medication:** Oral medication only > “Can you give my dogs medication? Yes - we can give your dog oral medication. We do not provide shots or perform other medical procedures.” — https://www.dallasdogpalace.com/faq/ - **Feeding:** Not published on their website as of August 20, 2026 - **Availability:** Not published on their website as of August 20, 2026 - **Online booking:** Yes > “Returning guests can make reservations on our Gingr for Pet Parents mobile app available from Google or Apple with code 848190.” — https://www.dallasdogpalace.com/ ## Licensing Texas does not license or inspect dog boarding and daycare facilities at the state level. The Texas Department of Licensing and Regulation's Licensed Breeder Program covers commercial dog and cat BREEDERS only — the threshold is keeping five or more intact adult females — and does not reach boarding kennels, daycares, or the veterinary practices that board. There is no state inspection regime, no public inspection record, and no state license number to look up. Dallas is the same Tier C picture as every other Texas market. Local requirements (zoning approval, a city business license, and in some jurisdictions a conditional use permit) are set city by city and are not published in a consolidated, machine-readable form. Market licensing detail: https://dogsaway.co/dallas-tx/ ## How to cite The Dallas Dog Palace, Dallas, TX. Dogs Away, https://dogsaway.co/dallas-tx/the-dallas-dog-palace/ (census August 20, 2026; listing data July 7, 2026). Source: Dogs Away (dogsaway.co). Read or cite this one record with a link. Do not bulk copy, scrape or rebuild the directory. Terms: https://dogsaway.co/terms/ Structured data: https://dogsaway.co/api/v1/facilities/dallas-tx/the-dallas-dog-palace.json