Best Friends Pet Hotel
Boarding
Dogs Away score9.2 /10Excellent · 297 reviews · top 70% in Houston
Sources
Behind the 9.2
- Reviews read
- 297 on Google
- Average stars
- 4.60 ★
- Rank
- #223 of 332 in Houston
- Ratings as of
- July–October 2026
Policies published8 of 27From their website, 2026-09-08
Best Friends Pet Hotel is a pet boarding in Spring, TX, offering boarding. It scores 9.2/10 (excellent) from 297 Google reviews averaging 4.6 stars — #223 of 332 in Houston. Of the 27 policies we check, its website states 8.
Vaccine rules publishedRequired: rabies, DHPP, Bordetella · Not mentioned: canine influenza, leptospirosis
Open play with enforced restPlay model, per the facility.
Key facts
- Services
- BoardingTrainingGroomingPet sitting
- Type
- Dedicated facility
- Boarding rate
- Not published
- Daycare rate
- Not published
- Open 24 hours
- No
- Rank in Houston
- #223 of 332
- Google rating
- ★4.6 (297)
- From downtown
- 27.6 mi
- Profile claimed on Google
- Yes
Policies & requirements
8/27
8 of the 27 policies owners ask about are published on their website.Checked on their website, 2026-09-08. Open a policy to see their exact words.
Admission requirements2 of 6 published
Vaccinations requiredRequired: rabies, DHPP, Bordetella · Not mentioned: canine influenza, leptospirosis
Their words
“we require dogs to be current on their core vaccinations before their stay. Required vaccines typically include Rabies, Distemper, and Bordetella.”bestfriendspethotel.com/vaccine-health-requirements/
Spay / neuterRequired for group play only
Their words
“Dogs participating in group play must also be spayed or neutered.”bestfriendspethotel.com/vaccine-health-requirements/
Operations6 of 21 published
Play modelOpen play with enforced rest
Their words
“After all that play, your pet retreats to their comfortable, climate-controlled suite for nap time.”bestfriendspethotel.com/about/
Solo care for dogs who skip group playOffered
Their words
“Depending on your dog's temperament, they'll enjoy supervised group play with compatible playmates or one-on-one attention.”bestfriendspethotel.com/dog-boarding/
HousingCrate free
Their words
“All centers are crate-free, clean, and climate-controlled to ensure every pet s comfort throughout their stay.”bestfriendspethotel.com/locations/spring/
Climate controlClimate-controlled
Their words
“All centers are crate-free, clean, and climate-controlled to ensure every pet s comfort throughout their stay.”bestfriendspethotel.com/locations/spring/
FeedingEither house or owner's food
Their words
“Whether you bring food from home or use our premium options, we've got it covered.”bestfriendspethotel.com/about/
Online bookingYes
Their words
“Book Online Quick and easy online reservation system available 24/7”bestfriendspethotel.com/locations/spring/
Show 19 policies not published on their website
Bordetella lead timeNot published on their website
Fecal / parasite testNot published on their website
Temperament evaluationNot published on their website
Vaccination recordsNot published on their website
Staff on site overnightNot published on their website
Staff-to-dog ratioNot published on their website
Maximum playgroup sizeNot published on their website
Staff certificationNot published on their website
Groups separated byNot published on their website
Time out of their roomNot published on their website
Outdoor accessNot published on their website
CapacityNot published on their website
Live cameras for ownersNot published on their website
Photo / report-card updatesNot published on their website
ToursNot published on their website
Injury / fight policyNot published on their website
Veterinary accessNot published on their website
Administers medicationNot published on their website
AvailabilityNot published on their website
Policies change, so confirm anything that matters when you book. Items marked “described by reviewers” come from customers, not from the facility.
Score & reviews
9.2ExcellentDogs Away score
Higher is better. A score backed by more reviews is more reliable. Read the reviews on Google Maps. Data as of July–October 2026.
What reviewers mention most
dog grooming 9cat care 7nail trim 3boarding training 3gentle groomers 2elderly dog care 2dog excitement 2medicine handling 2
Topics extracted from public review text, with the number of reviews that mention each.
Hours
- Mon
- 8 AM–6 PM
- Tue
- 8 AM–6 PM
- Wed
- 8 AM–6 PM
- Thu
- 8 AM–6 PM
- Fri
- 8 AM–6 PM
- Sat
- 9 AM–4 PM
- Sun
- 12–4 PM
From the public profile, July–October 2026. Drop-off and pick-up windows can be narrower; holiday hours vary.
For travelers
- IAH · Houston Bush Intercontinental
- 13.1 mi
- HOU · Houston Hobby
- 36.5 mi
- Weekday hours span
- 8 AM – 6 PM
- Open Sunday
- Yes
Straight-line miles, not driving distance. Hours span from the public profile; confirm drop-off and pick-up windows before a flight.
Location
26839 I-45, Spring, TX 77380
27.6 miles from downtown Houston · Get directions
Amenities & details
Onsite servicesWheelchair accessible entranceWheelchair accessible parking lot
Self-reported on the business’s public profile.
Questions about Best Friends Pet Hotel
What services does Best Friends Pet Hotel offer?
Best Friends Pet Hotel is listed as a pet boarding service in Spring, TX, offering boarding.
How much does Best Friends Pet Hotel charge?
We did not find a published rate on Best Friends Pet Hotel's website when we checked it (2026-09-08); call the facility for pricing. For reference, the Houston median published boarding rate is $48/night across 116 facilities.
What vaccines does Best Friends Pet Hotel require?
According to its website: Required: rabies, DHPP, Bordetella · Not mentioned: canine influenza, leptospirosis.
Is someone on site overnight at Best Friends Pet Hotel?
Best Friends Pet Hotel's website does not say whether a person is on site overnight (checked 2026-09-08). That is common — ask the facility directly before booking an overnight stay.
How does Best Friends Pet Hotel compare with other Houston facilities?
It ranks #223 of 332 in the Houston index by Dogs Away score (9.2/10, excellent), based on 297 Google reviews averaging 4.6 stars.
Cite this record
Facts on this page are sourced line by line. To reference it:
Best Friends Pet Hotel, Spring, TX. Dogs Away facility record, 2026-09-08. https://dogsaway.co/houston-tx/best-friends-pet-hotel-5499/Similar places near Spring
Closest facilities offering the same services.
