--- title: "PetSuites Cypress — Houston, TX" url: "https://dogsaway.co/houston-tx/petsuites-cypress/" updated: "2026-09-08" data_pulled: "2026-07-07" census_at: "2026-09-08" source: "Dogs Away — public Google Business profile (identity, rating) + Dogs Away disclosure census of the facility's own website" license: "All rights reserved. Read and cite freely. No bulk copying. (https://dogsaway.co/terms/)" attribution: "Source: Dogs Away (dogsaway.co)" --- # PetSuites Cypress Pet boarding service in Houston, TX — part of the Dogs Away index of dog boarding and daycare in Houston, TX (https://dogsaway.co/houston-tx/). **★4.7 from 557 Google reviews, Dogs Away score 9.4/10.** The Dogs Away score is a Bayesian-adjusted Google rating on a 0–10 scale (prior weight 25 reviews at the 4.669 network mean). ## Facts - **Services:** boarding, training, grooming, sitting, daycare - **Address:** 13010 Wortham Center Dr, Houston, TX 77065 - **Phone:** (281) 971-4075 - **Website:** https://cypress.petsuitesofamerica.com/?utm_source=gmb&utm_medium=organic&y_source=1_MTE2NjkwNzAtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D - **Google Maps profile (verify):** https://www.google.com/maps/search/?api=1&query=PetSuites%20Cypress&query_place_id=ChIJX-4NziDRQIYRAhgQ0A4uDD0 ## Hours | Day | Hours | | --- | --- | | Monday | 6:30 AM–7 PM | | Tuesday | 6:30 AM–7 PM | | Wednesday | 6:30 AM–7 PM | | Thursday | 6:30 AM–7 PM | | Friday | 6:30 AM–7 PM | | Saturday | 7 AM–5 PM | | Sunday | 12–5 PM | ## Booking terms, safety and care - **Checkout time:** Dog suite check-out time is 10 AM — facility's words: "Check-out time is 10 am." (https://cypress.petsuitesofamerica.com/services/boarding) - **Cats:** Offers dog and cat boarding — facility's words: "Dog & Cat Boarding | PetSuites Cypress" (https://cypress.petsuitesofamerica.com/services/boarding) - **Minimum age (months):** Pets must be at least 12 weeks old — facility's words: "Pets must be at least 12 weeks old" (https://cypress.petsuitesofamerica.com/get-started?utm_source=website&utm_medium=dropdown&utm_campaign=evergreen) - **Cancellation:** $25 boarding deposit is fully refundable with 7 days notice — facility's words: "A $25 deposit is required for all boarding reservations. Deposits are fully refundable with a cancellation notice of 7 days" (https://cypress.petsuitesofamerica.com/get-started?utm_source=website&utm_medium=dropdown&utm_campaign=evergreen) - **Unaltered dogs & females in heat:** No pets in heat; dogs 7 months and older must be altered for group play, with alternative play for unaltered dogs — facility's words: "Dogs 7 months and older must be spayed or neutered for group play. Alternative play options are available for unaltered dogs. We do not accept pets in heat" (https://cypress.petsuitesofamerica.com/get-started?utm_source=website&utm_medium=dropdown&utm_campaign=evergreen) - **If a dog is sick:** Cannot accept guests with contagious diseases, open wounds or stitches — facility's words: "we are not able to accept unneutered male cats, guests in heat or those that may be coming into heat, guests that are pregnant, guests with open wounds, stitches or contagious diseases" (https://cypress.petsuitesofamerica.com/get-started?utm_source=website&utm_medium=dropdown&utm_campaign=evergreen) ## Booking and cameras - **Gingr** (booking): linked from the facility's website — https://petsuites.portal.gingrapp.com/#/public/login - Checked 2026-10-03. ## For travelers - **IAH** (Houston Bush Intercontinental): 17.2 miles, straight line - **HOU** (Houston Hobby): 27.7 miles, straight line - **Weekday hours span:** 6:30 AM to 7 PM - **Open Sunday:** yes Hours from the public business profile; drop-off and pick-up windows can be narrower. ## Published rates - **Daycare:** $29 per day > “Half Day Group Play (up to 5 hours) $24 All Day Group Play $29” Source: https://cypress.petsuitesofamerica.com/rates — checked September 8, 2026. ## Disclosure record Publishes 12 of 27 checked policies on its own website (census September 8, 2026). "Not published" is a fact about the website on that date, not a claim about the facility's practice. ### Admission requirements - **Vaccinations required:** Required: rabies, DHPP, Bordetella, canine influenza · Not mentioned: leptospirosis > “For our canine family members, we will need proof of the DHPP, Rabies, Bordetella, and Canine Influenza vaccines. Your pet must have at least the first round of the 2 part Canine Influenza series in order to visit us and enjoy all the excitement our resort has to offer.” — https://cypress.petsuitesofamerica.com/faqs - **Bordetella lead time:** Not published on their website as of September 8, 2026 - **Fecal / parasite test:** Not published on their website as of September 8, 2026 - **Spay / neuter:** Required for group play only > “Dogs must be spayed/neutered and pass an evaluation to join group play.” — https://cypress.petsuitesofamerica.com/services/boarding - **Temperament evaluation:** Required for some dogs > “Dogs must be spayed/neutered and pass an evaluation to join group play.” — https://cypress.petsuitesofamerica.com/services/boarding - **Vaccination records:** Proof checked, not taken on word > “For our canine family members, we will need proof of the DHPP, Rabies, Bordetella, and Canine Influenza vaccines.” — https://cypress.petsuitesofamerica.com/faqs ### Operations - **Staff on site overnight:** Not published on their website as of September 8, 2026 - **Staff-to-dog ratio:** Not published on their website as of September 8, 2026 - **Maximum playgroup size:** Not published on their website as of September 8, 2026 - **Staff certification:** Not published on their website as of September 8, 2026 - **Play model:** All-day open play > “Group Play: For our social butterflies, enjoy Half or All Day Play that includes up to 8 hours of fun in our top of the line indoor or outdoor play yards equipped with water features, turf, shade, and plenty of places to play and rest.” — https://cypress.petsuitesofamerica.com/services/boarding - **Groups separated by:** Not published on their website as of September 8, 2026 - **Time out of their room:** Not published on their website as of September 8, 2026 - **Solo care for dogs who skip group play:** Offered > “Individual Play: For our more people oriented guests , we offer many options for 1-on-1 playtimes with one of our experienced Pet Pros.” — https://cypress.petsuitesofamerica.com/services/boarding - **Housing:** Suite > “Classic Suite: Our guests stay in a spacious, private suite with choice of playtimes. Classic suite guests also enjoy room service, plush bedding, potty walks, daily housekeeping, and a Pawgress Report at the end of the stay.” — https://cypress.petsuitesofamerica.com/services/boarding - **Outdoor access:** Yard > “enjoy Half or All Day Play that includes up to 8 hours of fun in our top of the line indoor or outdoor play yards equipped with water features, turf, shade, and plenty of places to play and rest.” — https://cypress.petsuitesofamerica.com/services/boarding - **Capacity:** Not published on their website as of September 8, 2026 - **Climate control:** Not published on their website as of September 8, 2026 - **Live cameras for owners:** Yes > “Staying in a luxury suite? Log in to view boarding webcams!” — https://cypress.petsuitesofamerica.com/services/boarding - **Photo / report-card updates:** Yes > “Classic suite guests also enjoy room service, plush bedding, potty walks, daily housekeeping, and a Pawgress Report at the end of the stay.” — https://cypress.petsuitesofamerica.com/services/boarding - **Tours:** Not published on their website as of September 8, 2026 - **Injury / fight policy:** Not published on their website as of September 8, 2026 - **Veterinary access:** Not published on their website as of September 8, 2026 - **Administers medication:** Yes, except injectables > “Please bring vaccination records, any medications (we cannot administer injections), food, emergency contact numbers and any personal items.” — https://cypress.petsuitesofamerica.com/faqs - **Feeding:** Owner's food encouraged > “Can I bring my own food? YES and we highly encourage it! The best thing for the health of your pet is to stay on their regular diet.” — https://cypress.petsuitesofamerica.com/faqs - **Availability:** Not published on their website as of September 8, 2026 - **Online booking:** Not published on their website as of September 8, 2026 ## Licensing Texas does not license or inspect dog boarding and daycare facilities at the state level. The Texas Department of Licensing and Regulation's Licensed Breeder Program covers commercial dog and cat BREEDERS only — the threshold is keeping five or more intact adult females — and does not reach boarding kennels, daycares, or the veterinary practices that board. There is no state inspection regime, no public inspection record, and no state license number to look up. What Texas has is a disclosure law, Health & Safety Code chapter 824. Local requirements are set city by city: the City of Houston requires a commercial pet service facility license from BARC under Chapter 6, Article IV, Division 5 (§§ 6-121–6-130) of the city code — $200 a year, expiring every 31 December, with no inspection required for issuance although BARC Animal Enforcement may inspect — and that is a city permit, not a state regime, and was not joined to facility records. Unincorporated Harris County has no kennel or boarding permit that we could find. Market licensing detail: https://dogsaway.co/houston-tx/ ## How to cite PetSuites Cypress, Houston, TX. Dogs Away, https://dogsaway.co/houston-tx/petsuites-cypress/ (census September 8, 2026; listing data July 7, 2026). Source: Dogs Away (dogsaway.co). Read or cite this one record with a link. Do not bulk copy, scrape or rebuild the directory. Terms: https://dogsaway.co/terms/ Structured data: https://dogsaway.co/api/v1/facilities/houston-tx/petsuites-cypress.json