The Pets Play Palace

★ 4.6 · 114 Google reviews·Pet boarding·Houston, TX
The Pets Play Palace, Houston
BoardingCat boardingDaycare
Dogs Away score9.2 /10Excellent · 114 reviews · top 70% in Houston
Sources
Behind the 9.2
Reviews read
114 on Google
Average stars
4.60 ★
Rank
#223 of 332 in Houston
Ratings as of
July–October 2026
See the reviews on Google ↗
Policies published1 of 27From their website, 2026-09-08

The Pets Play Palace is a pet boarding in Houston, TX, offering boarding & daycare. It scores 9.2/10 (excellent) from 114 Google reviews averaging 4.6 stars — #223 of 332 in Houston. Of the 27 policies we check, its website states 1.

Vaccine rules publishedRequired: rabies, DHPP, Bordetella, canine influenza · Not mentioned: leptospirosis

Key facts

Services
BoardingCat boardingDaycareGrooming
Type
Dedicated facility
Boarding rate
Not published
Daycare rate
Not published
Open 24 hours
No
Rank in Houston
#223 of 332
Google rating
★4.6 (114)
From downtown
4.7 mi
Neighborhood
University Place
Profile claimed on Google
Yes

Policies & requirements

1/27

1 of the 27 policies owners ask about are published on their website.Checked on their website, 2026-09-08. Open a policy to see their exact words.

Admission requirements1 of 6 published
Vaccinations requiredRequired: rabies, DHPP, Bordetella, canine influenza · Not mentioned: leptospirosis
Their words
“The Pets Play Palace reserves the right to deny admittance / stop servicing any dog(s): Without proof / up-to-date vaccinations (Rabies, Parvo, Bordetella, Influenza)”thepetsplaypalace.com/
Show 26 policies not published on their website
Bordetella lead timeNot published on their website
Fecal / parasite testNot published on their website
Spay / neuterNot published on their website
Temperament evaluationNot published on their website
Vaccination recordsNot published on their website
Staff on site overnightNot published on their website
Staff-to-dog ratioNot published on their website
Maximum playgroup sizeNot published on their website
Staff certificationNot published on their website
Play modelNot published on their website
Groups separated byNot published on their website
Time out of their roomNot published on their website
Solo care for dogs who skip group playNot published on their website
HousingNot published on their website
Outdoor accessNot published on their website
CapacityNot published on their website
Climate controlNot published on their website
Live cameras for ownersNot published on their website
Photo / report-card updatesNot published on their website
ToursNot published on their website
Injury / fight policyNot published on their website
Veterinary accessNot published on their website
Administers medicationNot published on their website
FeedingNot published on their website
AvailabilityNot published on their website
Online bookingNot published on their website

Policies change, so confirm anything that matters when you book. Items marked “described by reviewers” come from customers, not from the facility.

Score & reviews

9.2ExcellentDogs Away score
5 ★92
4 ★11
3 ★4
2 ★2
1 ★5
★ 4.60Google average
114reviews behind the score
★ 4.71Houston average

Higher is better. A score backed by more reviews is more reliable. Read the reviews on Google Maps. Data as of July–October 2026.

What reviewers mention most

happy dog 4bath 4cleanliness 4family owned 3animal roleplay 3reasonable rates 3affordability 3socialization 2

Topics extracted from public review text, with the number of reviews that mention each.

Booking terms & safety

If a dog is sick
May refuse dogs displaying signs of untreated potentially contagious conditionsStated on their website

In the facility’s own words, summarized. Confirm when you book.

Hours

Mon
7:30 AM–6 PM
Tue
7:30 AM–6 PM
Wed
7:30 AM–6 PM
Thu
7:30 AM–6 PM
Fri
7:30 AM–6 PM
Sat
9–10 AM
Sun
9–10 AM

From the public profile, July–October 2026. Drop-off and pick-up windows can be narrower; holiday hours vary.

For travelers

HOU · Houston Hobby
9.4 mi
IAH · Houston Bush Intercontinental
20.1 mi
Weekday hours span
7:30 AM – 6 PM
Open Sunday
Yes

Straight-line miles, not driving distance. Hours span from the public profile; confirm drop-off and pick-up windows before a flight.

Location

2528 Sheridan St, Houston, TX 77030

4.7 miles from downtown Houston · University Place · Get directions

Amenities & details

Wheelchair accessible entranceWheelchair accessible parking lotWheelchair accessible seating

Self-reported on the business’s public profile.

Questions about The Pets Play Palace

What services does The Pets Play Palace offer?
The Pets Play Palace is listed as a pet boarding service in Houston, TX, offering boarding, cat boarding, daycare.
How much does The Pets Play Palace charge?
We did not find a published rate on The Pets Play Palace's website when we checked it (2026-09-08); call the facility for pricing. For reference, the Houston median published boarding rate is $48/night across 116 facilities.
What vaccines does The Pets Play Palace require?
According to its website: Required: rabies, DHPP, Bordetella, canine influenza · Not mentioned: leptospirosis.
Is someone on site overnight at The Pets Play Palace?
The Pets Play Palace's website does not say whether a person is on site overnight (checked 2026-09-08). That is common — ask the facility directly before booking an overnight stay.
How does The Pets Play Palace compare with other Houston facilities?
It ranks #223 of 332 in the Houston index by Dogs Away score (9.2/10, excellent), based on 114 Google reviews averaging 4.6 stars.

Cite this record

Facts on this page are sourced line by line. To reference it:

The Pets Play Palace, Houston, TX. Dogs Away facility record, 2026-09-08. https://dogsaway.co/houston-tx/the-pets-play-palace/

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