---
title: "Best Friends Pet Hotel — Indianapolis, IN"
url: "https://dogsaway.co/indianapolis-in/best-friends-pet-hotel/"
updated: "2026-10-19"
data_pulled: "2026-10-19"
census_at: "2026-10-19"
source: "Dogs Away — public Google Business profile (identity, rating) + Dogs Away disclosure census of the facility's own website"
license: "All rights reserved. Read and cite freely. No bulk copying. (https://dogsaway.co/terms/)"
attribution: "Source: Dogs Away (dogsaway.co)"
---

# Best Friends Pet Hotel

Pet boarding service in Indianapolis, IN — part of the Dogs Away index of dog boarding and daycare in Indianapolis, IN (https://dogsaway.co/indianapolis-in/).

**★4.6 from 232 Google reviews, Dogs Away score 9.2/10.** The Dogs Away score is a Bayesian-adjusted Google rating on a 0–10 scale (prior weight 25 reviews at the 4.669 network mean).

## Facts

- **Services:** boarding, grooming, sitting
- **Address:** 8224 Bash St, Indianapolis, IN 46250
- **Phone:** (463) 231-4940
- **Website:** http://bestfriendspetcare.com/locations/indianapolis
- **Google Maps profile (verify):** https://www.google.com/maps/search/?api=1&query=Best%20Friends%20Pet%20Hotel&query_place_id=ChIJhdFvqNdMa4gRb8ohYgqidiE

## Hours

| Day | Hours |
| --- | --- |
| Monday | 7–11 AM, 3–6 PM |
| Tuesday | 7–11 AM, 3–6 PM |
| Wednesday | 7–11 AM, 3–6 PM |
| Thursday | 7–11 AM, 3–6 PM |
| Friday | 7–11 AM, 3–6 PM |
| Saturday | 9 AM–4 PM |
| Sunday | 12–4 PM |

## Published rates

No rate published on their website as of October 19, 2026.

## Disclosure record

Publishes 9 of 27 checked policies on its own website (census October 19, 2026). "Not published" is a fact about the website on that date, not a claim about the facility's practice.

### Admission requirements

- **Vaccinations required:** Required: rabies, DHPP, Bordetella · Not mentioned: canine influenza, leptospirosis
  > “we require dogs to be current on their core vaccinations before their stay. Required vaccines typically include Rabies, Distemper, and Bordetella.” — https://bestfriendspethotel.com/vaccine-health-requirements/
- **Bordetella lead time:** Not published on their website as of October 19, 2026
- **Fecal / parasite test:** Not published on their website as of October 19, 2026
- **Spay / neuter:** Required for group play only
  > “Dogs participating in group play must also be spayed or neutered.” — https://bestfriendspethotel.com/vaccine-health-requirements/
- **Temperament evaluation:** Not published on their website as of October 19, 2026
- **Vaccination records:** Not published on their website as of October 19, 2026

### Operations

- **Staff on site overnight:** No — nobody is on site overnight
  > “We do not have staff members on site overnight, except at our Walt Disney World location.” — https://bestfriendspethotel.com/faq/
- **Staff-to-dog ratio:** Not published on their website as of October 19, 2026
- **Maximum playgroup size:** Not published on their website as of October 19, 2026
- **Staff certification:** Not published on their website as of October 19, 2026
- **Play model:** Not published on their website as of October 19, 2026
- **Groups separated by:** Not published on their website as of October 19, 2026
- **Time out of their room:** Not published on their website as of October 19, 2026
- **Solo care for dogs who skip group play:** Offered
  > “Depending on your dog's temperament, they'll enjoy supervised group play with compatible playmates or one-on-one attention.” — https://bestfriendspethotel.com/dog-boarding/
- **Housing:** Crate free
  > “All centers are crate-free, clean, and climate-controlled to ensure every pet s comfort throughout their stay.” — https://bestfriendspethotel.com/locations/indianapolis/
- **Outdoor access:** Not published on their website as of October 19, 2026
- **Capacity:** Not published on their website as of October 19, 2026
- **Climate control:** Climate-controlled
  > “Climate-controlled suites, sanitized play areas, and regular safety checks ensure your pet is always in a clean and secure environment.” — https://bestfriendspethotel.com/locations/indianapolis/
- **Live cameras for owners:** Yes
  > “Watch them play, nap, and socialize throughout the day. It s peace of mind you can see in real-time.” — https://bestfriendspethotel.com/locations/indianapolis/
- **Photo / report-card updates:** Not published on their website as of October 19, 2026
- **Tours:** Not published on their website as of October 19, 2026
- **Injury / fight policy:** Not published on their website as of October 19, 2026
- **Veterinary access:** Not published on their website as of October 19, 2026
- **Administers medication:** Not published on their website as of October 19, 2026
- **Feeding:** Either house or owner's food
  > “Whether you bring food from home or use our premium options, we've got it covered.” — https://bestfriendspethotel.com/about/
- **Availability:** Not published on their website as of October 19, 2026
- **Online booking:** Yes
  > “Book Online Quick and easy online reservation system available 24/7” — https://bestfriendspethotel.com/locations/indianapolis/

## Licensing

Indiana does not license or inspect dog boarding and daycare facilities at the state level. The Indiana State Board of Animal Health (BOAH) FAQ says it 'does not currently license kennel operations' as long as dog breeding is not part of the operation. BOAH registers commercial dog breeders and brokers (IC 15-21), retail pet stores, and animal care facilities and animal rescue operations (IC 15-21-2-1). BOAH's registration page defines an animal care facility as an animal control center, animal shelter, humane society, or other animal impounding facility, and does not mention boarding or daycare. In Indianapolis-Marion County, boarding kennels must register with the city license administrator under Code ch. 836 ($200).

Market licensing detail: https://dogsaway.co/indianapolis-in/

## How to cite

Best Friends Pet Hotel, Indianapolis, IN. Dogs Away, https://dogsaway.co/indianapolis-in/best-friends-pet-hotel/ (census October 19, 2026; listing data October 19, 2026). Source: Dogs Away (dogsaway.co). Read or cite this one record with a link. Do not bulk copy, scrape or rebuild the directory. Terms: https://dogsaway.co/terms/

Structured data: https://dogsaway.co/api/v1/facilities/indianapolis-in/best-friends-pet-hotel.json
