Pet Resorts of America
BoardingCat boardingDaycare
Dogs Away score9.4 /10Excellent · 268 reviews · top 44% in Nashville
Sources
Behind the 9.4
- Reviews read
- 268 on Google
- Average stars
- 4.70 ★
- Rank
- #21 of 48 in Nashville
- Ratings as of
- July–October 2026
Policies published18 of 27From their website, 2026-09-07
Pet Resorts of America is a pet boarding in Nashville, TN, offering boarding & daycare. It scores 9.4/10 (excellent) from 268 Google reviews averaging 4.7 stars — #21 of 48 in Nashville. Of the 27 policies we check, its website states 18.
No overnight staffStated on the facility’s own website.
Vaccine rules publishedRequired: rabies, DHPP, Bordetella · Not mentioned: canine influenza, leptospirosis
All-day open playPlay model, per the facility.
Outdoor access: patio and yardPer the facility’s website.
About this place
Nashville’s Home For Dog & Cat Boarding, Daycare & Bathing A trusted home-away-from-home for Nashville pets since 2001. Pet Resorts of America is a locally owned dog and cat boarding, bathing, and daycare facility in West Nashville. Our trained pet care team keeps your pets soothed, safe, and having fun while you’re away.
From the business’s public profile.
Key facts
- Services
- BoardingCat boardingDaycareGrooming
- Type
- Dedicated facility
- Boarding rate
- Not published
- Daycare rate
- Not published
- Open 24 hours
- No
- Booking & cameras
- Online booking & owner portal via GingrFound on their website, 2026-10-08
- Rank in Nashville
- #21 of 48
- Google rating
- ★4.7 (268)
- From downtown
- 7.7 mi
- Neighborhood
- Bellevue
- Profile claimed on Google
- Yes
Policies & requirements
18/27
18 of the 27 policies owners ask about are published on their website.Checked on their website, 2026-09-07. Open a policy to see their exact words.
Admission requirements5 of 6 published
Vaccinations requiredRequired: rabies, DHPP, Bordetella · Not mentioned: canine influenza, leptospirosis
Their words
“Proof of the following vaccinations is required prior to your first visit: For dogs: Rabies, Parvo, Distemper, and Bordetella.”petresortsofamerica.com/dog-cat-boarding
Bordetella lead time7 days before arrival
Their words
“If these are first time vaccinations or if the vaccinations have lapsed more than a month, we require the newly administered vaccinations be given a minimum of 7 days prior to arrival.”petresortsofamerica.com/services
Spay / neuterRequired for group play only from 6 months
Their words
“Dogs do not need to be spayed/neutered to board. However, dogs over 6 months must be spayed/neutered to participate in group play/daycare (unless under 6 months).”petresortsofamerica.com/dog-cat-boarding
Temperament evaluationRequired for some dogs
Their words
“Evaluation required for first-time daycare (call our front desk to schedule) Evaluation Day: $20 (with $18 credited toward a 10- or 20-day pass if your dog passes)”petresortsofamerica.com/services
Vaccination recordsProof checked, not taken on word
Their words
“We will need proof of vaccinations from your veterinarian before we can allow your pet to be boarded, groomed or to visit daycare.”petresortsofamerica.com/services
Operations13 of 21 published
Staff on site overnightNo — nobody is on site overnight
Their words
“Is someone on-site 24/7? Our animal care team is on-site 7 days a week from 6:45 AM to 6 PM. After hours, the property is protected with 24-hour security surveillance.”petresortsofamerica.com/dog-cat-boarding
Play modelAll-day open play
Their words
“Our “play all day” boarding dogs go over to join in the group after breakfast and return to the comfort of their den just in time for supper and evening walks.”petresortsofamerica.com/services
Groups separated bySize and temperament
Their words
“Guests are grouped by size and temperament, and we monitor groups continuously throughout the day.”petresortsofamerica.com/dog-daycare
Time out of their room2x daily walks
Their words
“Dogs receive two walks per day and a comfy cot; cats get cozy bedding; bowls and fresh water are provided, along with report cards and attentive staff.”petresortsofamerica.com/dog-cat-boarding
Solo care for dogs who skip group playOffered
Their words
“We can offer alternatives like private play, extra walks, or private pool time instead.”petresortsofamerica.com/dog-cat-boarding
HousingSuite
Their words
“Dogs stay in indoor suites with connected private outdoor patios (weather permitting), plus a consistent routine and personalized care”petresortsofamerica.com/dog-cat-boarding
Outdoor accessPatio and yard
Their words
“Dogs stay in indoor suites with connected private outdoor patios (weather permitting), plus a consistent routine and personalized care”petresortsofamerica.com/dog-cat-boarding
Climate controlClimate-controlled
Their words
“Accommodations are heated and cooled year-round, and temperatures are monitored closely.”petresortsofamerica.com/dog-cat-boarding
Photo / report-card updatesYes
Their words
“Daily report cards let you know how your pet did. First-time weekday photos for new boarding guests.”petresortsofamerica.com/dog-cat-boarding
ToursWalk-in tours welcome
Their words
“Can I tour your facility? Absolutely. Tours are welcome during normal business hours. Stop by and we’ll show you around.”petresortsofamerica.com/dog-cat-boarding
Injury / fight policyPublished
Their words
“If there’s an issue, we contact you first—then your emergency contact if ever needed. In an emergency, we can transport your pet to your veterinarian (within 25 miles) or to an emergency clinic after hours.”petresortsofamerica.com/dog-cat-boarding
Veterinary accessNo veterinarian on staff
Their words
“Since we do not have a veterinarian on staff at Pet Resorts, we require that your pet not have any open wounds, sutures or stitches and the animal must be cleared by your veterinarian in writing following any medical treatment.”petresortsofamerica.com/services
FeedingNo raw diets
Their words
“Glass, raw food, beds with stuffing, crates, large blankets, and additional select items are prohibited for safety reasons.”petresortsofamerica.com/dog-cat-boarding
Show 9 policies not published on their website
Fecal / parasite testNot published on their website
Staff-to-dog ratioNot published on their website
Maximum playgroup sizeNot published on their website
Staff certificationNot published on their website
CapacityNot published on their website
Live cameras for ownersNot published on their website
Administers medicationNot published on their website
AvailabilityNot published on their website
Online bookingNot published on their website
Policies change, so confirm anything that matters when you book. Items marked “described by reviewers” come from customers, not from the facility.
Score & reviews
9.4ExcellentDogs Away score
Higher is better. A score backed by more reviews is more reliable. Read the reviews on Google Maps. Data as of July–October 2026.
What reviewers mention most
kind staff 19groomer 14tours 12day boarding 8terrier 5senior dog care 4fair pricing 4tired pups 2
Topics extracted from public review text, with the number of reviews that mention each.
Booking terms & safety
- Checkout time
- Boarding check-out is 2 PM; no late fee on weekendsStated on their website
- Late pick-up
- Pick-up after 2 PM is an $18.00 late check-out fee (no late fee on weekends)Stated on their website
- Cancellation
- No cancellation fee stated for boardingStated on their website
- If a dog is sick
- Pets with contagious illnesses, open wounds, stitches, pregnancy or terminal illness cannot be admittedStated on their website
- Vet costs during a stay
- Owner pays all expenses if the facility takes the pet to a vet without consent; $35/hour staff feeStated on their website
- Collars
- Leashes and collars are removed at the play areaStated on their website
In the facility’s own words, summarized. Confirm when you book.
Who they take & how they care
- Updates during a stay
- Report card for every pet; photos for first-time visitorsStated on their website
- Senior dogs
- Senior dogs can do a shorter half day with a mellow groupStated on their website
- Breed & size limits
- A restricted breed list applies; some may board but not join group playStated on their website
- Unaltered dogs & females in heat
- Intact dogs 6 months+ board but skip group play; private play offeredStated on their website
- Cats
- Cat-only cattery, sound-isolated and separate from the dog areaStated on their website
In the facility’s own words, summarized. Confirm when you book.
Hours
- Mon
- 7 AM–5:30 PM
- Tue
- 7 AM–5:30 PM
- Wed
- 7 AM–5:30 PM
- Thu
- 7 AM–5:30 PM
- Fri
- 7 AM–5:30 PM
- Sat
- 8 AM–2:30 PM
- Sun
- 1–4:30 PM
From the public profile, July–October 2026. Drop-off and pick-up windows can be narrower; holiday hours vary.
For travelers
- BNA · Nashville International
- 13.1 mi
- Weekday hours span
- 7 AM – 5:30 PM
- Open Sunday
- Yes
Straight-line miles, not driving distance. Hours span from the public profile; confirm drop-off and pick-up windows before a flight.
Location
7200 Charlotte Pike, Nashville, TN 37209
7.7 miles from downtown Nashville · Bellevue · Get directions
Amenities & details
Wheelchair accessible entranceWheelchair accessible parking lotFree parking lotOn-site parking
Self-reported on the business’s public profile.
Questions about Pet Resorts of America
What services does Pet Resorts of America offer?
Pet Resorts of America is listed as a pet boarding service in Nashville, TN, offering boarding, cat boarding, daycare.
How much does Pet Resorts of America charge?
We did not find a published rate on Pet Resorts of America's website when we checked it (2026-09-07); call the facility for pricing. For reference, the Nashville median published boarding rate is $50/night across 19 facilities.
What vaccines does Pet Resorts of America require?
According to its website: Required: rabies, DHPP, Bordetella · Not mentioned: canine influenza, leptospirosis.
Is someone on site overnight at Pet Resorts of America?
No — nobody is on site overnight, according to the facility's own website.
How does Pet Resorts of America compare with other Nashville facilities?
It ranks #21 of 48 in the Nashville index by Dogs Away score (9.4/10, excellent), based on 268 Google reviews averaging 4.7 stars.
Cite this record
Facts on this page are sourced line by line. To reference it:
Pet Resorts of America, Nashville, TN. Dogs Away facility record, 2026-09-07. https://dogsaway.co/nashville-tn/pet-resorts-of-america/Similar places near Nashville
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