Best Friends Pet Hotel
Boarding
Dogs Away score9.2 /10Excellent · 341 reviews · top 69% in New York
Sources
Behind the 9.2
- Reviews read
- 341 on Google
- Average stars
- 4.60 ★
- Rank
- #411 of 642 in New York
- Ratings as of
- July–October 2026
Policies published8 of 27From their website, 2026-09-09
Best Friends Pet Hotel is a pet boarding in Green Brook Township, NY, offering boarding. It scores 9.2/10 (excellent) from 341 Google reviews averaging 4.6 stars — #411 of 642 in New York. Of the 27 policies we check, its website states 8.
No overnight staffStated on the facility’s own website.
Key facts
- Services
- BoardingTrainingGroomingPet sitting
- Type
- Dedicated facility
- Boarding rate
- Not published
- Daycare rate
- Not published
- Open 24 hours
- No
- Rank in New York
- #411 of 642
- Google rating
- ★4.6 (341)
- From downtown
- 27.2 mi
- Profile claimed on Google
- Yes
Policies & requirements
8/27
8 of the 27 policies owners ask about are published on their website.Checked on their website, 2026-09-09. Open a policy to see their exact words.
Admission requirements1 of 6 published
Spay / neuterRequired for group play only
Their words
“Dogs joining group play must also be spayed or neutered.”bestfriendspetcare.com/vaccines/
Operations7 of 21 published
Staff on site overnightNo — nobody is on site overnight
Their words
“We do not have staff members on site overnight, except at our Walt Disney World location.”bestfriendspetcare.com/faqs/
Solo care for dogs who skip group playOffered
Their words
“While your dog stays with us he/she will take part in either group or individual play based on temperament and your request.”bestfriendspetcare.com/faqs/
HousingCrate free
Their words
“All centers are crate-free, clean, and climate-controlled to ensure every pet s comfort throughout their stay.”bestfriendspetcare.com/locations/north-plainfield/?utm_source=google_my_business&utm_medium=organic
Climate controlClimate-controlled
Their words
“All centers are crate-free, clean, and climate-controlled to ensure every pet s comfort throughout their stay.”bestfriendspetcare.com/locations/north-plainfield/?utm_source=google_my_business&utm_medium=organic
Photo / report-card updatesYes
Their words
“If you miss them on camera, we will still let you know how they did with a Report Card that we send home with them.”bestfriendspetcare.com/faqs/
ToursTours offered
Their words
“Can I take a tour of your facility before I decide to use your services? We offer tours of all of our centers.”bestfriendspetcare.com/faqs/
FeedingHouse food by default
Their words
“Our planned premium meal program at each of our pet care centers consists of precisely portioned feedings of high-quality, natural* nutrition dog food from Wellness Pet Food®.”bestfriendspetcare.com/faqs/
Show 19 policies not published on their website
Vaccinations requiredNot published on their website
Bordetella lead timeNot published on their website
Fecal / parasite testNot published on their website
Temperament evaluationNot published on their website
Vaccination recordsNot published on their website
Staff-to-dog ratioNot published on their website
Maximum playgroup sizeNot published on their website
Staff certificationNot published on their website
Play modelNot published on their website
Groups separated byNot published on their website
Time out of their roomNot published on their website
Outdoor accessNot published on their website
CapacityNot published on their website
Live cameras for ownersNot published on their website
Injury / fight policyNot published on their website
Veterinary accessNot published on their website
Administers medicationNot published on their website
AvailabilityNot published on their website
Online bookingNot published on their website
Policies change, so confirm anything that matters when you book. Items marked “described by reviewers” come from customers, not from the facility.
Score & reviews
9.2ExcellentDogs Away score
Higher is better. A score backed by more reviews is more reliable. Read the reviews on Google Maps. Data as of July–October 2026.
What reviewers mention most
grooming 34happy dogs 16day camp 10clean facility 8doggie cam 5clean atmosphere 4patience with dogs 3clean dogs 2
Topics extracted from public review text, with the number of reviews that mention each.
Booking terms & safety
- Checkout time
- Boarding check-out is by noon on the departure day (waived if grooming is booked)Stated on their website
- Cancellation
- Asks for at least 72 hours’ notice to cancel a boarding reservationStated on their website
- Fire & emergency protection
- Each location has an evacuation plan; centers are monitored for smoke, fire and securityStated on their website
In the facility’s own words, summarized. Confirm when you book.
Who they take & how they care
- Updates during a stay
- A report card is sent home with each boarding petStated on their website
- Senior dogs
- Senior dogs are always welcomeStated on their website
- Minimum age
- Minimum boarding age for dogs is 4 monthsStated on their website
In the facility’s own words, summarized. Confirm when you book.
Hours
- Mon
- 8 AM–6 PM
- Tue
- 8 AM–6 PM
- Wed
- 8 AM–6 PM
- Thu
- 8 AM–6 PM
- Fri
- 8 AM–6 PM
- Sat
- 9 AM–4 PM
- Sun
- 10 AM–2 PM
From the public profile, July–October 2026. Drop-off and pick-up windows can be narrower; holiday hours vary.
For travelers
- EWR · Newark Liberty
- 18.4 mi
- LGA · LaGuardia
- 35.2 mi
- JFK · New York JFK
- 38 mi
- Weekday hours span
- 8 AM – 6 PM
- Open Sunday
- Yes
Straight-line miles, not driving distance. Hours span from the public profile; confirm drop-off and pick-up windows before a flight.
Location
310 US-22, Green Brook Township, NJ 08812
27.2 miles from downtown New York · Get directions
Amenities & details
Wheelchair accessible entranceWheelchair accessible parking lot
Self-reported on the business’s public profile.
Questions about Best Friends Pet Hotel
What services does Best Friends Pet Hotel offer?
Best Friends Pet Hotel is listed as a pet boarding service in Green Brook Township, NY, offering boarding.
How much does Best Friends Pet Hotel charge?
We did not find a published rate on Best Friends Pet Hotel's website when we checked it (2026-09-09); call the facility for pricing. For reference, the New York median published boarding rate is $74/night across 155 facilities.
Is someone on site overnight at Best Friends Pet Hotel?
No — nobody is on site overnight, according to the facility's own website.
How does Best Friends Pet Hotel compare with other New York facilities?
It ranks #411 of 642 in the New York index by Dogs Away score (9.2/10, excellent), based on 341 Google reviews averaging 4.6 stars.
Cite this record
Facts on this page are sourced line by line. To reference it:
Best Friends Pet Hotel, Green Brook Township, NY. Dogs Away facility record, 2026-09-09. https://dogsaway.co/new-york-ny/best-friends-pet-hotel-2232/Similar places near Green Brook Township
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