--- title: "Willow Pet Hotel — New York, NY" url: "https://dogsaway.co/new-york-ny/willow-pet-hotel/" updated: "2026-09-09" data_pulled: "2026-07-07" census_at: "2026-09-09" source: "Dogs Away — public Google Business profile (identity, rating) + Dogs Away disclosure census of the facility's own website" license: "All rights reserved. Read and cite freely. No bulk copying. (https://dogsaway.co/terms/)" attribution: "Source: Dogs Away (dogsaway.co)" --- # Willow Pet Hotel Pet boarding service in Deer Park, NY — part of the Dogs Away index of dog boarding and daycare in New York, NY (https://dogsaway.co/new-york-ny/). **★4.3 from 177 Google reviews, Dogs Away score 8.7/10.** The Dogs Away score is a Bayesian-adjusted Google rating on a 0–10 scale (prior weight 25 reviews at the 4.669 network mean). ## Facts - **Services:** boarding, grooming - **Address:** 1926 Deer Park Ave, Deer Park, NY 11729 - **Phone:** (631) 814-2117 - **Website:** http://www.willowpethotel.com/ - **Google Maps profile (verify):** https://www.google.com/maps/search/?api=1&query=Willow%20Pet%20Hotel&query_place_id=ChIJidkJlzYs6IkRkksBVjq8UX4 ## Hours | Day | Hours | | --- | --- | | Monday | 7 AM–7 PM | | Tuesday | 7 AM–7 PM | | Wednesday | 7 AM–7 PM | | Thursday | 7 AM–7 PM | | Friday | 7 AM–7 PM | | Saturday | 8:30 AM–5 PM | | Sunday | Closed | ## Booking terms, safety and care - **Cancellation:** Cancel 5+ days before check-in and the $35 deposit is kept as credit; later cancellations forfeit it — facility's words: "35 non-refundable deposit with a credit or debit card at time of scheduling to secure and hold your pet’s reservation … Cancellations are permitted up to five (5) days prior to the day of your pet’s check-in; in such a case, the deposit will be held for a future boarding, grooming or day care service … If a reservation is cancelled with less than five (5) days’ notice, the deposit will be forfeited." (https://willowpethotel.com/dog-boarding/) - **Cats:** Boards cats in condos in a quiet space of their own — facility's words: "Cat Boarding Our cat guests enjoy a calm, quiet space designed just for them. With roomy condos" (https://willowpethotel.com/boarding/) - **Senior dogs:** Special care is available for senior dogs — facility's words: "We accommodate pups of all sizes and temperaments, with special care available for seniors or those with medical needs." (https://willowpethotel.com/boarding/) ## For travelers - **JFK** (New York JFK): 24.9 miles, straight line - **LGA** (LaGuardia): 28.5 miles, straight line - **EWR** (Newark Liberty): 44.5 miles, straight line - **Weekday hours span:** 7 AM to 7 PM - **Open Sunday:** no Hours from the public business profile; drop-off and pick-up windows can be narrower. ## Published rates - **Overnight boarding:** $40–$60 per night (first dog, standard rate) > “PRICING* 29 lbs & under: $40.00 30 lbs to 49 lbs: $50.00 50 lbs & up: $60.00” Source: https://willowpethotel.com/dog-boarding/ — checked October 27, 2026. ## Disclosure record Publishes 5 of 27 checked policies on its own website (census September 9, 2026). "Not published" is a fact about the website on that date, not a claim about the facility's practice. ### Admission requirements - **Vaccinations required:** Not published on their website as of September 9, 2026 - **Bordetella lead time:** Not published on their website as of September 9, 2026 - **Fecal / parasite test:** Not published on their website as of September 9, 2026 - **Spay / neuter:** Not published on their website as of September 9, 2026 - **Temperament evaluation:** Not published on their website as of September 9, 2026 - **Vaccination records:** Not published on their website as of September 9, 2026 ### Operations - **Staff on site overnight:** Not published on their website as of September 9, 2026 - **Staff-to-dog ratio:** 1:10 staff to dogs > “On average, group sizes run a 10-to-1 dog-to-counselor ratio.” — https://willowpethotel.com/dog-boarding/ - **Maximum playgroup size:** Not published on their website as of September 9, 2026 - **Staff certification:** Not published on their website as of September 9, 2026 - **Play model:** Not published on their website as of September 9, 2026 - **Groups separated by:** Size, temperament and play style > “Dogs are grouped based on size, temperament, and play style, so everyone has a safe and enjoyable experience.” — https://willowpethotel.com/doggy-day-care/ - **Time out of their room:** Not published on their website as of September 9, 2026 - **Solo care for dogs who skip group play:** Offered > “Private Play Time Give your dogs the kind of special love and attention that they receive at home.” — https://willowpethotel.com/dog-boarding/ - **Housing:** Not published on their website as of September 9, 2026 - **Outdoor access:** Indoor outdoor > “Our indoor and outdoor play areas are fully secured, cleaned daily, and monitored at all times.” — https://willowpethotel.com/doggy-day-care/ - **Capacity:** Not published on their website as of September 9, 2026 - **Climate control:** Not published on their website as of September 9, 2026 - **Live cameras for owners:** Not published on their website as of September 9, 2026 - **Photo / report-card updates:** Not published on their website as of September 9, 2026 - **Tours:** Tours offered > “If you’re ready to schedule your cat’s stay or would like to tour our facility, we invite you to reach out. You can call our front desk, use our online reservation system, or stop by during tour hours.” — https://willowpethotel.com/cat-boarding/ - **Injury / fight policy:** Not published on their website as of September 9, 2026 - **Veterinary access:** Not published on their website as of September 9, 2026 - **Administers medication:** Not published on their website as of September 9, 2026 - **Feeding:** Not published on their website as of September 9, 2026 - **Availability:** Not published on their website as of September 9, 2026 - **Online booking:** Not published on their website as of September 9, 2026 ## Licensing New York State does not license or inspect dog boarding or daycare facilities. Agriculture and Markets Law Article 26-A licenses 'pet dealers' -- anyone who sells or offers for sale more than nine dogs or cats a year for profit -- and says nothing about boarding, grooming or daycare; a facility that boards animals it does not sell is not a pet dealer under Article 26-A. A bill to create a real state boarding-kennel license, the Safe Pet Boarding Act (adds a new Article 26-D to Agriculture and Markets Law, Senate bill S8510 / Assembly bill A9123, 2025-2026 session), would require an annual Department of Agriculture and Markets license, a $150 fee, and facility inspections -- but as of this check it is still pending in the Senate Agriculture Committee (referred there January 7, 2026) and is not law. New York State is, in that sense, the same shape as Texas and Florida: no state boarding register, full stop. What is different about New York City is that the city itself runs a real, mandatory permit regime for boarding kennels -- more substantial than the county registration fees seen in Orlando or Tampa, though still a local instrument, not a state one, and not joined to facility records here. Market licensing detail: https://dogsaway.co/new-york-ny/ ## How to cite Willow Pet Hotel, Deer Park, NY. Dogs Away, https://dogsaway.co/new-york-ny/willow-pet-hotel/ (census September 9, 2026; listing data July 7, 2026). Source: Dogs Away (dogsaway.co). Read or cite this one record with a link. Do not bulk copy, scrape or rebuild the directory. Terms: https://dogsaway.co/terms/ Structured data: https://dogsaway.co/api/v1/facilities/new-york-ny/willow-pet-hotel.json