--- title: "PetSuites Winter Garden — Orlando, FL" url: "https://dogsaway.co/orlando-fl/petsuites-winter-garden/" updated: "2026-09-08" data_pulled: "2026-07-07" census_at: "2026-09-08" source: "Dogs Away — public Google Business profile (identity, rating) + Dogs Away disclosure census of the facility's own website" license: "All rights reserved. Read and cite freely. No bulk copying. (https://dogsaway.co/terms/)" attribution: "Source: Dogs Away (dogsaway.co)" --- # PetSuites Winter Garden Pet boarding service in Winter Garden, FL — part of the Dogs Away index of dog boarding and daycare in Orlando, FL (https://dogsaway.co/orlando-fl/). **★4.6 from 313 Google reviews, Dogs Away score 9.2/10.** The Dogs Away score is a Bayesian-adjusted Google rating on a 0–10 scale (prior weight 25 reviews at the 4.669 network mean). ## Facts - **Services:** boarding, grooming, sitting, daycare - **Address:** 12100 W Colonial Dr, Winter Garden, FL 34787 - **Phone:** (407) 537-0169 - **Website:** https://wintergarden.petsuitesofamerica.com/?utm_source=gmb&utm_medium=organic&y_source=1_Mjc3NDMzNDUtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D - **Google Maps profile (verify):** https://www.google.com/maps/search/?api=1&query=PetSuites%20Winter%20Garden&query_place_id=ChIJyfB8AtWD54gRAr8o-HDgPWc ## Hours | Day | Hours | | --- | --- | | Monday | 6:30 AM–7 PM | | Tuesday | 6:30 AM–7 PM | | Wednesday | 6:30 AM–7 PM | | Thursday | 6:30 AM–7 PM | | Friday | 6:30 AM–7 PM | | Saturday | 7 AM–7 PM | | Sunday | 7 AM–7 PM | ## Booking terms, safety and care - **Checkout time:** Boarding check-out time is 10 AM — facility's words: "Check-out time is 10 am." (https://wintergarden.petsuitesofamerica.com/services/boarding) - **Cats:** Boards cats in 2-story cat condos — facility's words: "Cat Boarding - Cat Condo Classic Cat Condo: Our feline guests enjoy a 2-story Cat Condo" (https://wintergarden.petsuitesofamerica.com/services/boarding) - **Minimum age (months):** Pets must be at least 12 weeks old — facility's words: "Pets must be at least 12 weeks old." (https://wintergarden.petsuitesofamerica.com/get-started?utm_source=website&utm_medium=dropdown&utm_campaign=evergreen) - **Cancellation:** $25 boarding deposit, fully refundable with 7 days cancellation notice — facility's words: "A $25 deposit is required for all boarding reservations. Deposits are fully refundable with a cancellation notice of 7 days." (https://wintergarden.petsuitesofamerica.com/get-started?utm_source=website&utm_medium=dropdown&utm_campaign=evergreen) - **Unaltered dogs & females in heat:** Does not accept pets in heat; unaltered dogs 7 months+ get alternative play, not group play — facility's words: "We do not accept pets in heat. … Dogs 7 months and older must be spayed or neutered for group play. Alternative play options are available for unaltered dogs." (https://wintergarden.petsuitesofamerica.com/get-started?utm_source=website&utm_medium=dropdown&utm_campaign=evergreen) - **Late pick-up:** Check-out after 10 AM adds a $12 choice-of-play charge ($20 for puppies under 6 months) — facility's words: "Check-out after 10 am includes choice of play for only $12. Puppies under 6 months play for $20." (https://wintergarden.petsuitesofamerica.com/get-started?utm_source=website&utm_medium=dropdown&utm_campaign=evergreen) ## Booking and cameras - **Gingr** (booking): linked from the facility's website — https://petsuites.portal.gingrapp.com/#/public/login - Checked 2026-10-03. ## For travelers - **MCO** (Orlando International): 17.4 miles, straight line - **Weekday hours span:** 6:30 AM to 7 PM - **Open Sunday:** yes Hours from the public business profile; drop-off and pick-up windows can be narrower. ## Published rates - **Overnight boarding:** $53–$86 per night (first dog, standard rate) - **Daycare:** $39 per day - **Holiday surcharge:** Seasonal or peak boarding rates may apply - **Additional dog:** Each additional dog $43–$73 depending on suite and play option > “Half Day Group Play (up to 5 hours) $31 All Day Group Play $39 … Suite + Group Play Classic Luxury Full Day Play 1 dog $61 $76 Each additional dog $51 $63 … Suite + Individual Play Classic Luxury 1 dog $71 $86 Each additional dog $61 $73 Suite Only (No Play) Classic Luxury 1 dog $53 N/A Each additional dog $43 N/A” Source: https://wintergarden.petsuitesofamerica.com/rates — checked September 8, 2026. ## Disclosure record Publishes 15 of 27 checked policies on its own website (census September 8, 2026). "Not published" is a fact about the website on that date, not a claim about the facility's practice. ### Admission requirements - **Vaccinations required:** Required: rabies, DHPP, Bordetella, canine influenza · Not mentioned: leptospirosis > “For our canine family members, we will need proof of the DHPP, Rabies, Bordetella, and Canine Influenza vaccines.” — https://wintergarden.petsuitesofamerica.com/faqs - **Bordetella lead time:** Not published on their website as of September 8, 2026 - **Fecal / parasite test:** Not published on their website as of September 8, 2026 - **Spay / neuter:** Required for group play only > “Dogs must be spayed/neutered and pass an evaluation to join group play.” — https://wintergarden.petsuitesofamerica.com/services/boarding - **Temperament evaluation:** Required for some dogs > “Dogs must be spayed/neutered and pass an evaluation to join group play.” — https://wintergarden.petsuitesofamerica.com/services/boarding - **Vaccination records:** Proof checked, not taken on word > “For our canine family members, we will need proof of the DHPP, Rabies, Bordetella, and Canine Influenza vaccines.” — https://wintergarden.petsuitesofamerica.com/faqs ### Operations - **Staff on site overnight:** Not published on their website as of September 8, 2026 - **Staff-to-dog ratio:** Not published on their website as of September 8, 2026 - **Maximum playgroup size:** Not published on their website as of September 8, 2026 - **Staff certification:** Not published on their website as of September 8, 2026 - **Play model:** All-day open play > “Group Play: For our social butterflies, enjoy Half or All Day Play that includes up to 8 hours of fun in our top of the line indoor or outdoor play yards equipped with water features, turf, shade, and plenty of places to play and rest.” — https://wintergarden.petsuitesofamerica.com/services/boarding - **Groups separated by:** Not published on their website as of September 8, 2026 - **Time out of their room:** Up to 8 hours of group play (All Day Play) > “Group Play: For our social butterflies, enjoy Half or All Day Play that includes up to 8 hours of fun in our top of the line indoor or outdoor play yards equipped with water features, turf, shade, and plenty of places to play and rest.” — https://wintergarden.petsuitesofamerica.com/services/boarding - **Solo care for dogs who skip group play:** Offered > “Individual Play: For our more people oriented guests , we offer many options for 1-on-1 playtimes with one of our experienced Pet Pros.” — https://wintergarden.petsuitesofamerica.com/services/boarding - **Housing:** Suite > “Classic Suite: Our guests stay in a spacious, private suite with choice of playtimes.” — https://wintergarden.petsuitesofamerica.com/services/boarding - **Outdoor access:** Indoor outdoor > “Group Play: For our social butterflies, enjoy Half or All Day Play that includes up to 8 hours of fun in our top of the line indoor or outdoor play yards equipped with water features, turf, shade, and plenty of places to play and rest.” — https://wintergarden.petsuitesofamerica.com/services/boarding - **Capacity:** Not published on their website as of September 8, 2026 - **Climate control:** Not published on their website as of September 8, 2026 - **Live cameras for owners:** Yes > “Staying in a luxury suite? Log in to view boarding webcams!” — https://wintergarden.petsuitesofamerica.com/services/boarding - **Photo / report-card updates:** Yes > “Classic suite guests also enjoy room service, plush bedding, potty walks, daily housekeeping, and a Pawgress Report at the end of the stay.” — https://wintergarden.petsuitesofamerica.com/services/boarding - **Tours:** Walk-in tours welcome > “Yes, we offer tours of the resort to our new prospective pet parents! No appointments are required” — https://wintergarden.petsuitesofamerica.com/faqs - **Injury / fight policy:** Not published on their website as of September 8, 2026 - **Veterinary access:** Not published on their website as of September 8, 2026 - **Administers medication:** No charge except injections > “We administer medications free of charge, however we are unable to give injections.” — https://wintergarden.petsuitesofamerica.com/faqs - **Feeding:** Owner's food encouraged > “Can I bring my own food? YES and we highly encourage it! The best thing for the health of your pet is to stay on their regular diet.” — https://wintergarden.petsuitesofamerica.com/faqs - **Availability:** Not published on their website as of September 8, 2026 - **Online booking:** Yes > “Yes, reservations are required for boarding and grooming services. Reserve online or contact your preferred location today!” — https://wintergarden.petsuitesofamerica.com/faqs ## Licensing Florida does not license or inspect dog boarding and daycare facilities at the state level. Florida is not a second Colorado. FDACS's 'Pet Law', section 828.29, governs dogs and cats transported into the state or offered for sale — health certificates, vaccinations, a consumer guarantee and pet-dealer record-keeping — and says nothing about boarding or daycare; the FDACS Division of Animal Industry lists animal disease, movement, livestock identification and equine programs and no kennel or boarding program. No state boarding register was found. What exists is local: Orange County Code Chapter 5, Article II requires every 'commercial kennel or pet dealer' — any premises used for a business requiring an occupational license wherein any person engages in boarding, breeding, buying, letting for hire or training dogs or cats for a fee — to register annually with the Orange County Animal Services Division, subjects the premises to periodic inspection by an animal services officer during reasonable business hours, and sets a yearly registration fee of $26 in the FY2025-26 County Fee Directory. That is a county registration, not a state regime, and it was not joined to facility records. Market licensing detail: https://dogsaway.co/orlando-fl/ ## How to cite PetSuites Winter Garden, Winter Garden, FL. Dogs Away, https://dogsaway.co/orlando-fl/petsuites-winter-garden/ (census September 8, 2026; listing data July 7, 2026). Source: Dogs Away (dogsaway.co). Read or cite this one record with a link. Do not bulk copy, scrape or rebuild the directory. Terms: https://dogsaway.co/terms/ Structured data: https://dogsaway.co/api/v1/facilities/orlando-fl/petsuites-winter-garden.json