--- title: "Happy Pets Palace and Playground — Phoenix, AZ" url: "https://dogsaway.co/phoenix-az/happy-pets-palace-and-playground-8669/" updated: "2026-10-20" data_pulled: "2026-10-20" census_at: "2026-10-20" source: "Dogs Away — public Google Business profile (identity, rating) + Dogs Away disclosure census of the facility's own website" license: "All rights reserved. Read and cite freely. No bulk copying. (https://dogsaway.co/terms/)" attribution: "Source: Dogs Away (dogsaway.co)" --- # Happy Pets Palace and Playground Pet boarding service in Chandler, AZ — part of the Dogs Away index of dog boarding and daycare in Phoenix, AZ (https://dogsaway.co/phoenix-az/). **★4.7 from 242 Google reviews, Dogs Away score 9.4/10.** The Dogs Away score is a Bayesian-adjusted Google rating on a 0–10 scale (prior weight 25 reviews at the 4.669 network mean). ## Facts - **Services:** boarding, daycare - **Address:** 1080 E Pecos Rd, Chandler, AZ 85225 - **Phone:** (480) 207-1852 - **Website:** https://happypetspalace.com/ - **Google Maps profile (verify):** https://www.google.com/maps/search/?api=1&query=Happy%20Pets%20Palace%20and%20Playground&query_place_id=ChIJJzaa-lqvK4cRfW2iad7vRj4 ## Hours | Day | Hours | | --- | --- | | Monday | 6 AM–6:30 PM | | Tuesday | 6 AM–6:30 PM | | Wednesday | 6 AM–6:30 PM | | Thursday | 6 AM–6:30 PM | | Friday | 6 AM–6:30 PM | | Saturday | 8 AM–6:30 PM | | Sunday | 8–10:30 AM, 4–6:30 PM | ## Booking terms, safety and care - **Checkout time:** Boarding check-out is 10:30 AM; optional late check-out until 6:30 PM costs $24 — facility's words: "When boarding your dog, check out time is 10:30AM every day. … Guests may also select a late check out for $24 to extend checkout time until 6:30PM." (https://happypetspalace.com/) - **Late pick-up:** Optional late check-out until 6:30 PM costs $24 — facility's words: "Guests may also select a late check out for $24 to extend checkout time until 6:30PM." (https://happypetspalace.com/) - **Cancellation:** Boarding cancellation needs at least 48 hours' notice before the first night — facility's words: "Cancellation Policy – We require cancellation notification of a boarding reservation at least 48 hours prior to the first-day boarding stay." (https://happypetspalace.com/dog-boarding/) - **Collars:** Requires a plastic quick-release collar; buckle collars called dangerous in play groups — facility's words: "We do require PLASTIC QUICK RELEASE DOG COLLAR that is a snap and go which can be easily removed by pinching together the black plastic ends." (https://happypetspalace.com/requirements-faqs/) - **Unaltered dogs & females in heat:** Female dogs cannot be in season (in heat) while at the facility — facility's words: "Female dogs cannot be in season (in heat) while at Happy Pets Palace." (https://happypetspalace.com/requirements-faqs/) ## For travelers - **PHX** (Phoenix Sky Harbor): 14.6 miles, straight line - **Weekday hours span:** 6 AM to 6:30 PM - **Open Sunday:** yes Hours from the public business profile; drop-off and pick-up windows can be narrower. ## Published rates - **Overnight boarding:** $48 per night (first dog, standard rate) - **Daycare:** $38 per day - **Additional dog:** 2 dogs $44/night each, 3 dogs $43/night, 4 dogs $42/night > “Basic Overnight Boarding 1 Dog – $48/night 2 Dogs – $44/night (8% Discount) 3 Dogs – $43/night (10% Discount) 4 Dogs – $42/night (12% Discount) ... Daycare Prices $38 Full Day : Up to 12 hours” Source: https://happypetspalace.com/dog-boarding/ (daycare: https://happypetspalace.com/doggy-day-care/) — checked September 7, 2026. ## Disclosure record Publishes 15 of 27 checked policies on its own website (census October 20, 2026). "Not published" is a fact about the website on that date, not a claim about the facility's practice. ### Admission requirements - **Vaccinations required:** Required: rabies, DHPP · Recommended: Bordetella · Not mentioned: canine influenza, leptospirosis > “All dogs must be current on rabies and distemper. We suggest puppies receive at least one Bordetella vaccination because of their young immune systems.” — https://happypetspalace.com/requirements-faqs/ - **Bordetella lead time:** Not published on their website as of October 20, 2026 - **Fecal / parasite test:** Not published on their website as of October 20, 2026 - **Spay / neuter:** Required from 24 months > “Neuter or spay, is it required? Yes, we require dogs to be neutered or spayed by 2 years of age.” — https://happypetspalace.com/requirements-faqs/ - **Temperament evaluation:** Required before a first stay > “Boarding dogs must also go through our meet and greet evaluation because at Happy Pets Palace all boarding dogs receive doggy daycare included in their stay.” — https://happypetspalace.com/requirements-faqs/ - **Vaccination records:** Proof checked, not taken on word > “Vaccinations records are required by a licensed vet for Rabies and Distemper.” — https://happypetspalace.com/new-client-signup/ ### Operations - **Staff on site overnight:** No — nobody is on site overnight > “Is there someone there all night? Our Mesa and Chandler locations do not have overnight staff, but we do have staff come in at 10PM to check on all the dogs” — https://happypetspalace.com/dog-boarding/ - **Staff-to-dog ratio:** Not published on their website as of October 20, 2026 - **Maximum playgroup size:** Not published on their website as of October 20, 2026 - **Staff certification:** Pet first aid / CPR certified staff > “Employees trained in pet first aid and CPR, as well as reading dog body language and knowing what is good play and how to redirect dogs when needed.” — https://happypetspalace.com/dog-boarding/ - **Play model:** Open play with enforced rest > “Dogs that eat lunch receive approximately 90 minutes away from group play to eat, digest, and rest before returning to activity.” — https://happypetspalace.com/doggy-day-care/ - **Groups separated by:** Size and temperament > “Daycare Dogs are Grouped by Size and Play Temperaments” — https://happypetspalace.com/doggy-day-care/ - **Time out of their room:** Up to 12 hours a day of supervised group play > “Up to 12 hours a day of supervised group play” — https://happypetspalace.com/doggy-day-care/ - **Solo care for dogs who skip group play:** Paid add-on > “Deluxe boarding adds daily one-on-one time and a short video for $25 a night on top.” — https://happypetspalace.com/dog-boarding/ - **Housing:** Not published on their website as of October 20, 2026 - **Outdoor access:** Indoor outdoor > “Three inside/outside connected play yards with a fourth indoor yard. Inside/outside access all day between 6AM – 6:30PM, except during lunch and during dinner when turf is being cleaned.” — https://happypetspalace.com/dog-boarding/ - **Capacity:** Not published on their website as of October 20, 2026 - **Climate control:** Not published on their website as of October 20, 2026 - **Live cameras for owners:** Yes > “We also have live stream webcams so you can check in on your dog anytime!” — https://happypetspalace.com/ - **Photo / report-card updates:** Not published on their website as of October 20, 2026 - **Tours:** Walk-in tours welcome > “Can we tour your facility? Yes! We LOVE to give tours. Stop by anytime that we’re open for business and we’ll show you around.” — https://happypetspalace.com/requirements-faqs/ - **Injury / fight policy:** Not published on their website as of October 20, 2026 - **Veterinary access:** Not published on their website as of October 20, 2026 - **Administers medication:** Yes, no charge > “Medication administration at no extra charge” — https://happypetspalace.com/dog-boarding/ - **Feeding:** Owner's food required > “Bring your own food for your dogs. This keeps your dog’s diet consistent during their stay.” — https://happypetspalace.com/dog-boarding/ - **Availability:** Not published on their website as of October 20, 2026 - **Online booking:** Not published on their website as of October 20, 2026 ## Licensing Arizona does not license or inspect dog boarding and daycare facilities at the state level. No state agency issues a boarding license and there is no state inspection record. The one statute that mentions kennels, A.R.S. § 11-1009, is a dog-licensing device delegated to counties: a person who keeps five or more dogs in an enclosed, controlled area must hold a kennel permit from the county board of supervisors unless every dog is individually licensed, at an annual fee of $75 or the county's actual cost of recovery. The statute makes inspection a permit condition only for kennels of twenty or more dogs; smaller kennels may be inspected only after a written complaint. Maricopa County Animal Care & Control administers the permit for Phoenix: its current application quotes a $350 fee, an inspection appointment with an animal control officer, Board of Supervisors approval and a one-year term, and states in bold that 'the kennel permit does not authorize the operation of any type of business and is solely used for the purpose of licensing multiple dogs.' A boarding business in unincorporated Maricopa County separately needs zoning approval, because the county zoning ordinance defines a kennel to include commercial boarding. Phoenix City Code § 8-12.01 defers to the county on kennel permits. These are county permits, not a state regime, and were not joined to facility records. Market licensing detail: https://dogsaway.co/phoenix-az/ ## How to cite Happy Pets Palace and Playground, Chandler, AZ. Dogs Away, https://dogsaway.co/phoenix-az/happy-pets-palace-and-playground-8669/ (census October 20, 2026; listing data October 20, 2026). Source: Dogs Away (dogsaway.co). Read or cite this one record with a link. Do not bulk copy, scrape or rebuild the directory. Terms: https://dogsaway.co/terms/ Structured data: https://dogsaway.co/api/v1/facilities/phoenix-az/happy-pets-palace-and-playground-8669.json