--- title: "Ocotillo Animal Clinic & Pet Resort — Phoenix, AZ" url: "https://dogsaway.co/phoenix-az/ocotillo-animal-clinic-and-pet-resort/" updated: "2026-10-20" data_pulled: "2026-10-20" census_at: "2026-10-20" source: "Dogs Away — public Google Business profile (identity, rating) + Dogs Away disclosure census of the facility's own website" license: "All rights reserved. Read and cite freely. No bulk copying. (https://dogsaway.co/terms/)" attribution: "Source: Dogs Away (dogsaway.co)" --- # Ocotillo Animal Clinic & Pet Resort Veterinarian in Chandler, AZ — part of the Dogs Away index of dog boarding and daycare in Phoenix, AZ (https://dogsaway.co/phoenix-az/). **★4.7 from 974 Google reviews, Dogs Away score 9.4/10.** The Dogs Away score is a Bayesian-adjusted Google rating on a 0–10 scale (prior weight 25 reviews at the 4.669 network mean). ## Facts - **Services:** veterinary, boarding, grooming, sitting - **Address:** 3333 S Arizona Ave, Chandler, AZ 85286 - **Phone:** (480) 899-8181 - **Website:** https://www.ocotilloanimalclinic.com/?utm_source=gmb&utm_medium=organic&y_source=1_MTE2NjkxMTktNzE1LWxvY2F0aW9uLndlYnNpdGU%3D - **Google Maps profile (verify):** https://www.google.com/maps/search/?api=1&query=Ocotillo%20Animal%20Clinic%20%26%20Pet%20Resort&query_place_id=ChIJM6H4JJ-rK4cR5myGE7cDf3s ## Hours | Day | Hours | | --- | --- | | Monday | 8 AM–5:30 PM | | Tuesday | 8 AM–5:30 PM | | Wednesday | 8 AM–5:30 PM | | Thursday | 8 AM–5:30 PM | | Friday | 8 AM–5:30 PM | | Saturday | 8 AM–1 PM | | Sunday | Closed | ## Booking terms, safety and care - **Cancellation:** Boarding deposit refundable only if cancelled 72 hours before check-in — facility's words: "must be cancelled by 8 am, 72 hours prior to check-in date to qualify for refund of deposit." (https://www.ocotilloanimalclinic.com/faq) - **Cats:** Cat suites are in a separate private area from the dogs — facility's words: "Cat Boarding Our cozy feline suites are located in a separate private area from the canines" (https://www.ocotilloanimalclinic.com/services) - **Senior dogs:** Boards geriatric pets that meet the boarding policy requirements — facility's words: "We board geriatric and sick pets as long as they meet the requirements specified in the Boarding Policies/ Release Form" (https://www.ocotilloanimalclinic.com/faq) - **Minimum age (months):** Does not board dogs or cats under 16 weeks old — facility's words: "We do not board dogs and cats less than 16 weeks of age." (https://www.ocotilloanimalclinic.com/faq) ## For travelers - **PHX** (Phoenix Sky Harbor): 15.6 miles, straight line - **Weekday hours span:** 8 AM to 5:30 PM - **Open Sunday:** no Hours from the public business profile; drop-off and pick-up windows can be narrower. ## Published rates No rate published on their website as of October 20, 2026. ## Disclosure record Publishes 5 of 27 checked policies on its own website (census October 20, 2026). "Not published" is a fact about the website on that date, not a claim about the facility's practice. ### Admission requirements - **Vaccinations required:** Not published on their website as of October 20, 2026 - **Bordetella lead time:** Not published on their website as of October 20, 2026 - **Fecal / parasite test:** Not published on their website as of October 20, 2026 - **Spay / neuter:** Not published on their website as of October 20, 2026 - **Temperament evaluation:** Not published on their website as of October 20, 2026 - **Vaccination records:** Not published on their website as of October 20, 2026 ### Operations - **Staff on site overnight:** No — nobody is on site overnight > “We do not have staff in the pet resort overnight; however, we maintain a clean, safe environment with an alarm system to ensure the safety of your family members.” — https://www.ocotilloanimalclinic.com/faq - **Staff-to-dog ratio:** Not published on their website as of October 20, 2026 - **Maximum playgroup size:** Not published on their website as of October 20, 2026 - **Staff certification:** Not published on their website as of October 20, 2026 - **Play model:** Not published on their website as of October 20, 2026 - **Groups separated by:** Not published on their website as of October 20, 2026 - **Time out of their room:** Not published on their website as of October 20, 2026 - **Solo care for dogs who skip group play:** Not published on their website as of October 20, 2026 - **Housing:** Suite > “Our Pet Resort has an air conditioning cooling system and separate vents and ducts for each closed suite.” — https://www.ocotilloanimalclinic.com/faq - **Outdoor access:** Not published on their website as of October 20, 2026 - **Capacity:** Not published on their website as of October 20, 2026 - **Climate control:** Climate-controlled > “Our Pet Resort has an air conditioning cooling system and separate vents and ducts for each closed suite.” — https://www.ocotilloanimalclinic.com/faq - **Live cameras for owners:** Not published on their website as of October 20, 2026 - **Photo / report-card updates:** Yes — described by 3 Google reviews; not stated on the facility's website as of October 20, 2026 - **Tours:** Walk-in tours welcome > “Can I tour your facility an any time? You are welcome to tour our Pet Resort anytime during normal business hours.” — https://www.ocotilloanimalclinic.com/faq - **Injury / fight policy:** Not published on their website as of October 20, 2026 - **Veterinary access:** Not published on their website as of October 20, 2026 - **Administers medication:** Not published on their website as of October 20, 2026 - **Feeding:** Owner's food encouraged > “Should I bring my own food? Yes. We recommend you bring your pet's own food to reduce the chances of potential problems with feeding a brand new diet in a potentially unfamiliar environment.” — https://www.ocotilloanimalclinic.com/faq - **Availability:** Not published on their website as of October 20, 2026 - **Online booking:** Not published on their website as of October 20, 2026 ## Licensing Arizona does not license or inspect dog boarding and daycare facilities at the state level. No state agency issues a boarding license and there is no state inspection record. The one statute that mentions kennels, A.R.S. § 11-1009, is a dog-licensing device delegated to counties: a person who keeps five or more dogs in an enclosed, controlled area must hold a kennel permit from the county board of supervisors unless every dog is individually licensed, at an annual fee of $75 or the county's actual cost of recovery. The statute makes inspection a permit condition only for kennels of twenty or more dogs; smaller kennels may be inspected only after a written complaint. Maricopa County Animal Care & Control administers the permit for Phoenix: its current application quotes a $350 fee, an inspection appointment with an animal control officer, Board of Supervisors approval and a one-year term, and states in bold that 'the kennel permit does not authorize the operation of any type of business and is solely used for the purpose of licensing multiple dogs.' A boarding business in unincorporated Maricopa County separately needs zoning approval, because the county zoning ordinance defines a kennel to include commercial boarding. Phoenix City Code § 8-12.01 defers to the county on kennel permits. These are county permits, not a state regime, and were not joined to facility records. Market licensing detail: https://dogsaway.co/phoenix-az/ ## How to cite Ocotillo Animal Clinic & Pet Resort, Chandler, AZ. Dogs Away, https://dogsaway.co/phoenix-az/ocotillo-animal-clinic-and-pet-resort/ (census October 20, 2026; listing data October 20, 2026). Source: Dogs Away (dogsaway.co). Read or cite this one record with a link. Do not bulk copy, scrape or rebuild the directory. Terms: https://dogsaway.co/terms/ Structured data: https://dogsaway.co/api/v1/facilities/phoenix-az/ocotillo-animal-clinic-and-pet-resort.json