---
title: "Pet Palace - Cary — Raleigh, NC"
url: "https://dogsaway.co/raleigh-nc/pet-palace-cary/"
updated: "2026-09-08"
data_pulled: "2026-07-07"
census_at: "2026-09-08"
source: "Dogs Away — public Google Business profile (identity, rating) + Dogs Away disclosure census of the facility's own website"
license: "All rights reserved. Read and cite freely. No bulk copying. (https://dogsaway.co/terms/)"
attribution: "Source: Dogs Away (dogsaway.co)"
---

# Pet Palace - Cary

Pet boarding service in Cary, NC — part of the Dogs Away index of dog boarding and daycare in Raleigh, NC (https://dogsaway.co/raleigh-nc/).

**★4.7 from 240 Google reviews, Dogs Away score 9.4/10.** The Dogs Away score is a Bayesian-adjusted Google rating on a 0–10 scale (prior weight 25 reviews at the 4.669 network mean).

## Facts

- **Services:** boarding, catBoarding, daycare, training, grooming
- **Address:** 917 Waldo Rood Blvd, Cary, NC 27519
- **Phone:** (919) 891-1244
- **Website:** https://www.petpalaceresort.com/locations/pet-palace-cary/?utm_campaign=gmb&utm_medium=organic&utm_source=googlemybusiness
- **Google Maps profile (verify):** https://www.google.com/maps/search/?api=1&query=Pet%20Palace%20-%20Cary&query_place_id=ChIJU88utlntrIkRp6cjyTY7SIY

## Hours

| Day | Hours |
| --- | --- |
| Monday | 7 AM–7 PM |
| Tuesday | 7 AM–7 PM |
| Wednesday | 7 AM–7 PM |
| Thursday | 7 AM–7 PM |
| Friday | 7 AM–7 PM |
| Saturday | 7 AM–7 PM |
| Sunday | 9 AM–7 PM |

## Booking terms, safety and care

- **Cats:** Offers overnight and extended dog and cat boarding — facility's words: "Overnight and Extended Dog and Cat Boarding" (https://www.petpalaceresort.com/locations/pet-palace-cary/?utm_campaign=gmb&utm_medium=organic&utm_source=googlemybusiness)
- **Cancellation:** $25 reservation deposit is fully refunded if cancelled more than five days before the visit — facility's words: "A $25 deposit is required at the time of your reservation, which will be deducted from your bill at the time of check out. Reservations canceled prior to five days before your scheduled visit will receive a full refund of the deposit." (https://www.petpalaceresort.com/locations/pet-palace-cary/?utm_campaign=gmb&utm_medium=organic&utm_source=googlemybusiness)

## For travelers

- **RDU** (Raleigh-Durham): 7.6 miles, straight line
- **Weekday hours span:** 7 AM to 7 PM
- **Open Sunday:** yes

Hours from the public business profile; drop-off and pick-up windows can be narrower.

## Published rates

- **Overnight boarding:** $45.5 per night (first dog, standard rate)
- **Daycare:** $37.5 per day
- **Additional dog:** Doggie Daycare 2nd Pet + $26.50

> “Dog boarding starts at $45.50/day. Cat boarding starts at $34.50/day. ... Doggie Daycare $37.50 + $26.50”

Source: https://www.petpalaceresort.com/locations/pet-palace-cary/?utm_campaign=gmb&utm_medium=organic&utm_source=googlemybusiness — checked September 8, 2026.

## Disclosure record

Publishes 11 of 27 checked policies on its own website (census September 8, 2026). "Not published" is a fact about the website on that date, not a claim about the facility's practice.

### Admission requirements

- **Vaccinations required:** Required: rabies, DHPP, Bordetella, canine influenza · Not mentioned: leptospirosis
  > “Pets require the following vaccines: Dogs: DHPP, Rabies, Bordetella, CIV (H3N2 & H3N8); Cats: FVRCP, Rabies” — https://www.petpalaceresort.com/locations/pet-palace-cary/?utm_campaign=gmb&utm_medium=organic&utm_source=googlemybusiness
- **Bordetella lead time:** Not published on their website as of September 8, 2026
- **Fecal / parasite test:** Not published on their website as of September 8, 2026
- **Spay / neuter:** Not published on their website as of September 8, 2026
- **Temperament evaluation:** Not published on their website as of September 8, 2026
- **Vaccination records:** Not published on their website as of September 8, 2026

### Operations

- **Staff on site overnight:** Not published on their website as of September 8, 2026
- **Staff-to-dog ratio:** Not published on their website as of September 8, 2026
- **Maximum playgroup size:** Not published on their website as of September 8, 2026
- **Staff certification:** Not published on their website as of September 8, 2026
- **Play model:** Not published on their website as of September 8, 2026
- **Groups separated by:** Not published on their website as of September 8, 2026
- **Time out of their room:** Daycare: two 1-hour playgroups or two 15-20 minute one-on-one sessions plus an extra potty break
  > “Doggie Daycare $37.50 + $26.50 * Includes two- one hour playgroups OR two- 15-20 minute 1 on 1 playtime and one extra potty break” — https://www.petpalaceresort.com/locations/pet-palace-cary/?utm_campaign=gmb&utm_medium=organic&utm_source=googlemybusiness
- **Solo care for dogs who skip group play:** Paid add-on
  > “À la carte Playgroups $14.00 One-on-one play time $11.00 Extra exercise/potty break $4.50” — https://www.petpalaceresort.com/locations/pet-palace-cary/?utm_campaign=gmb&utm_medium=organic&utm_source=googlemybusiness
- **Housing:** Suite
  > “Standard Dog Villa ( $45.50 + $32.00 Large Dog Villa (25 100 lbs) $48.50 + $34.00 100 lbs) - Spacious 4’ X 13’ area with two living spaces.” — https://www.petpalaceresort.com/locations/pet-palace-cary/?utm_campaign=gmb&utm_medium=organic&utm_source=googlemybusiness
- **Outdoor access:** Yard and pool
  > “Outdoor Play Area Spacious Accommodations 24/7 Pet Safe Program Daily Housekeeping Services Heated and Air-Conditioned Villas Individual Outdoor Potty Breaks Play Pools” — https://www.petpalaceresort.com/locations/pet-palace-cary/?utm_campaign=gmb&utm_medium=organic&utm_source=googlemybusiness
- **Capacity:** Not published on their website as of September 8, 2026
- **Climate control:** Climate-controlled
  > “Heated and Air-Conditioned Villas Individual Outdoor Potty Breaks Play Pools” — https://www.petpalaceresort.com/locations/pet-palace-cary/?utm_campaign=gmb&utm_medium=organic&utm_source=googlemybusiness
- **Live cameras for owners:** Yes
  > “Yes, we have webcams available for specific suites as an "a la carte" option to add to your reservation.” — https://www.petpalaceresort.com/locations/pet-palace-cary/?utm_campaign=gmb&utm_medium=organic&utm_source=googlemybusiness
- **Photo / report-card updates:** Not published on their website as of September 8, 2026
- **Tours:** Walk-in tours welcome
  > “Prefer to see it for yourself? Stop by anytime to tour our Cary pet boarding and pet grooming location!” — https://www.petpalaceresort.com/locations/pet-palace-cary/?utm_campaign=gmb&utm_medium=organic&utm_source=googlemybusiness
- **Injury / fight policy:** Not published on their website as of September 8, 2026
- **Veterinary access:** Uses the owner's veterinarian
  > “Is there a vet on site? We believe that no health care professional knows your dog/cat better than your own vet. If medical attention is required, we will transport your pet to your personal vet with your approval.” — https://www.petpalaceresort.com/locations/pet-palace-cary/?utm_campaign=gmb&utm_medium=organic&utm_source=googlemybusiness
- **Administers medication:** Included
  > “Yes, Pet Palace will administer medication at no extra charge. Injections need to be reviewed by management prior to your pets visit with us.” — https://www.petpalaceresort.com/about-us/faq/
- **Feeding:** Either house or owner's food
  > “Can I bring my own food? Yes, absolutely! We are happy to customize your pet's stay. We recommend that you bring your pet’s food in pre-measured and pre-marked baggies. We also provide Iams and Eukanuba dry food at our locations.” — https://www.petpalaceresort.com/locations/pet-palace-cary/?utm_campaign=gmb&utm_medium=organic&utm_source=googlemybusiness
- **Availability:** Not published on their website as of September 8, 2026
- **Online booking:** Not published on their website as of September 8, 2026

## Licensing

North Carolina licenses and inspects dog boarding kennels. The Animal Welfare Act (G.S. 19A-20 et seq.) makes it unlawful to operate a boarding kennel without a license from the Director of the Animal Welfare Section of the NC Department of Agriculture & Consumer Services (NCDA&CS Veterinary Division). The license fee is $75 per license period, the period is the state fiscal year (1 July to 30 June), every license expires 30 June, and renewals are due mid-June. A new facility must pass a pre-licensing inspection before opening, and the Section tells applicants to allow at least four weeks for that inspection; the Section also runs routine inspections and publishes inspection reports through a look-up portal. Minimum standards are in rules (02 NCAC 52J), readopted 1 September 2022, and the rules reach in-home boarding advertised through online pet-sitting platforms as well as commercial kennels. Operating without a current license is a Class 3 misdemeanor at $5 to $25 per day, each day a separate offence (G.S. 19A-33). Raleigh is the third market in the index, after Chicago and Charlotte, with a genuine state regime. Locally, neither Wake County nor the City of Raleigh adds a boarding-kennel permit that we could verify: Wake County Animal Control does not serve Raleigh, and the Raleigh City Code's former kennel license sections (12-3043 to 12-3045) were deleted by a 2021 ordinance.

Market licensing detail: https://dogsaway.co/raleigh-nc/

## How to cite

Pet Palace - Cary, Cary, NC. Dogs Away, https://dogsaway.co/raleigh-nc/pet-palace-cary/ (census September 8, 2026; listing data July 7, 2026). Source: Dogs Away (dogsaway.co). Read or cite this one record with a link. Do not bulk copy, scrape or rebuild the directory. Terms: https://dogsaway.co/terms/

Structured data: https://dogsaway.co/api/v1/facilities/raleigh-nc/pet-palace-cary.json