--- title: "PetSuites Westover Hills — San Antonio, TX" url: "https://dogsaway.co/san-antonio-tx/petsuites-westover-hills/" updated: "2026-09-08" data_pulled: "2026-07-07" census_at: "2026-09-08" source: "Dogs Away — public Google Business profile (identity, rating) + Dogs Away disclosure census of the facility's own website" license: "All rights reserved. Read and cite freely. No bulk copying. (https://dogsaway.co/terms/)" attribution: "Source: Dogs Away (dogsaway.co)" --- # PetSuites Westover Hills Pet boarding service in San Antonio, TX — part of the Dogs Away index of dog boarding and daycare in San Antonio, TX (https://dogsaway.co/san-antonio-tx/). **★4.5 from 387 Google reviews, Dogs Away score 9.0/10.** The Dogs Away score is a Bayesian-adjusted Google rating on a 0–10 scale (prior weight 25 reviews at the 4.669 network mean). ## Facts - **Services:** boarding, grooming, sitting, daycare - **Address:** 1123 Richland Hills Dr, San Antonio, TX 78251 - **Phone:** (726) 400-9079 - **Website:** https://westoverhills.petsuitesofamerica.com/?utm_source=gmb&utm_medium=organic&y_source=1_MjMwNDE4MzktNzE1LWxvY2F0aW9uLndlYnNpdGU%3D - **Google Maps profile (verify):** https://www.google.com/maps/search/?api=1&query=PetSuites%20Westover%20Hills&query_place_id=ChIJp2h3lANDXIYRWaLEWF_CFfU ## Hours | Day | Hours | | --- | --- | | Monday | 6:30 AM–7 PM | | Tuesday | 6:30 AM–7 PM | | Wednesday | 6:30 AM–7 PM | | Thursday | 6:30 AM–7 PM | | Friday | 6:30 AM–7 PM | | Saturday | 7 AM–5 PM | | Sunday | 12–5 PM | ## Booking terms, safety and care - **Checkout time:** Suite boarding check-out is 10 AM — facility's words: "Check-out time is 10 am." (https://westoverhills.petsuitesofamerica.com/services/boarding) - **Cats:** Offers dog and cat boarding with 2-story cat condos — facility's words: "Cat Boarding - Cat Condo Classic Cat Condo: Our feline guests enjoy a 2-story Cat Condo" (https://westoverhills.petsuitesofamerica.com/services/boarding) - **Late pick-up:** Check-out after 10 AM for dogs adds a play charge of $12 — facility's words: "What time is check-out for dogs? 10 am. Check-out after 10 am includes choice of play for only $12." (https://westoverhills.petsuitesofamerica.com/get-started) - **Cancellation:** $25 deposit, fully refundable with 7 days cancellation notice — facility's words: "Deposits are fully refundable with a cancellation notice of 7 days." (https://westoverhills.petsuitesofamerica.com/get-started) - **Minimum age (months):** Pets must be at least 12 weeks old — facility's words: "Pets must be at least 12 weeks old." (https://westoverhills.petsuitesofamerica.com/get-started) - **Unaltered dogs & females in heat:** Pets in heat not accepted; unaltered dogs 7+ months get alternative play options — facility's words: "Alternative play options are available for unaltered dogs. We do not accept pets in heat." (https://westoverhills.petsuitesofamerica.com/get-started) - **Breed & size limits:** Caters to all dogs regardless of breed — facility's words: "We cater to all cats and dogs, regardless of breed or special needs." (https://westoverhills.petsuitesofamerica.com/get-started) - **If a dog is sick:** Does not accept guests with contagious diseases — facility's words: "guests with open wounds, stitches or contagious diseases" (https://westoverhills.petsuitesofamerica.com/get-started) - **Updates during a stay:** Daily Pawgress Report is a paid add-on — facility's words: "Daily Pawgress Report $8" (https://westoverhills.petsuitesofamerica.com/rates) ## Booking and cameras - **Gingr** (booking): linked from the facility's website — https://petsuites.portal.gingrapp.com/#/public/login - Checked 2026-10-03. ## For travelers - **SAT** (San Antonio International): 13 miles, straight line - **Weekday hours span:** 6:30 AM to 7 PM - **Open Sunday:** yes Hours from the public business profile; drop-off and pick-up windows can be narrower. ## Published rates - **Daycare:** $33 per day > “Group Play Up to 8 hours of play in our top-of-the-line indoor or outdoor play areas Half Day Group Play (up to 5 hours) $25 All Day Group Play $33” Source: https://westoverhills.petsuitesofamerica.com/rates — checked September 8, 2026. ## Disclosure record Publishes 8 of 27 checked policies on its own website (census September 8, 2026). "Not published" is a fact about the website on that date, not a claim about the facility's practice. ### Admission requirements - **Vaccinations required:** Not published on their website as of September 8, 2026 - **Bordetella lead time:** Not published on their website as of September 8, 2026 - **Fecal / parasite test:** Not published on their website as of September 8, 2026 - **Spay / neuter:** Required for group play only > “Dogs must be spayed/neutered and pass an evaluation to join group play.” — https://westoverhills.petsuitesofamerica.com/services/boarding - **Temperament evaluation:** Required for some dogs > “Dogs must be spayed/neutered and pass an evaluation to join group play.” — https://westoverhills.petsuitesofamerica.com/services/boarding - **Vaccination records:** Not published on their website as of September 8, 2026 ### Operations - **Staff on site overnight:** Not published on their website as of September 8, 2026 - **Staff-to-dog ratio:** Not published on their website as of September 8, 2026 - **Maximum playgroup size:** Not published on their website as of September 8, 2026 - **Staff certification:** Not published on their website as of September 8, 2026 - **Play model:** All-day open play > “Group Play: For our social butterflies, enjoy Half or All Day Play that includes up to 8 hours of fun in our top of the line indoor or outdoor play yards equipped with water features, turf, shade, and plenty of places to play and rest.” — https://westoverhills.petsuitesofamerica.com/services/boarding - **Groups separated by:** Not published on their website as of September 8, 2026 - **Time out of their room:** Not published on their website as of September 8, 2026 - **Solo care for dogs who skip group play:** Offered > “Individual Play: For our more people oriented guests , we offer many options for 1-on-1 playtimes with one of our experienced Pet Pros.” — https://westoverhills.petsuitesofamerica.com/services/boarding - **Housing:** Suite > “Classic Suite: Our guests stay in a spacious, private suite with choice of playtimes.” — https://westoverhills.petsuitesofamerica.com/services/boarding - **Outdoor access:** Indoor outdoor > “Group Play: For our social butterflies, enjoy Half or All Day Play that includes up to 8 hours of fun in our top of the line indoor or outdoor play yards equipped with water features, turf, shade, and plenty of places to play and rest.” — https://westoverhills.petsuitesofamerica.com/services/boarding - **Capacity:** Not published on their website as of September 8, 2026 - **Climate control:** Not published on their website as of September 8, 2026 - **Live cameras for owners:** Yes > “Staying in a luxury suite? Log in to view boarding webcams!” — https://westoverhills.petsuitesofamerica.com/services/boarding - **Photo / report-card updates:** Yes > “Classic suite guests also enjoy room service, plush bedding, potty walks, daily housekeeping, and a Pawgress Report at the end of the stay.” — https://westoverhills.petsuitesofamerica.com/services/boarding - **Tours:** Not published on their website as of September 8, 2026 - **Injury / fight policy:** Not published on their website as of September 8, 2026 - **Veterinary access:** Not published on their website as of September 8, 2026 - **Administers medication:** Not published on their website as of September 8, 2026 - **Feeding:** Not published on their website as of September 8, 2026 - **Availability:** Not published on their website as of September 8, 2026 - **Online booking:** Not published on their website as of September 8, 2026 ## Licensing Texas does not license or inspect dog boarding and daycare facilities at the state level. The Texas Department of Licensing and Regulation's Licensed Breeder Program covers commercial dog and cat BREEDERS only — the threshold is keeping five or more intact adult females — and does not reach boarding kennels, daycares, or the veterinary practices that board. There is no state inspection regime, no public inspection record, and no state license number to look up. What Texas has is a disclosure law, Health & Safety Code chapter 824. Local requirements are set city by city: the City of San Antonio requires a commercial boarding kennel license from Animal Care Services under Chapter 5 of the city code — $150 a year plus a $25 inspection fee, issued for one year after inspection and approval of the facility — and that is a city permit, not a state regime, and was not joined to facility records. Market licensing detail: https://dogsaway.co/san-antonio-tx/ ## How to cite PetSuites Westover Hills, San Antonio, TX. Dogs Away, https://dogsaway.co/san-antonio-tx/petsuites-westover-hills/ (census September 8, 2026; listing data July 7, 2026). Source: Dogs Away (dogsaway.co). Read or cite this one record with a link. Do not bulk copy, scrape or rebuild the directory. Terms: https://dogsaway.co/terms/ Structured data: https://dogsaway.co/api/v1/facilities/san-antonio-tx/petsuites-westover-hills.json