--- title: "The Pets Inn — San Antonio, TX" url: "https://dogsaway.co/san-antonio-tx/the-pets-inn/" updated: "2026-09-08" data_pulled: "2026-07-07" census_at: "2026-09-08" source: "Dogs Away — public Google Business profile (identity, rating) + Dogs Away disclosure census of the facility's own website" license: "All rights reserved. Read and cite freely. No bulk copying. (https://dogsaway.co/terms/)" attribution: "Source: Dogs Away (dogsaway.co)" --- # The Pets Inn Pet boarding service in San Antonio, TX — part of the Dogs Away index of dog boarding and daycare in San Antonio, TX (https://dogsaway.co/san-antonio-tx/). **★4.8 from 317 Google reviews, Dogs Away score 9.6/10.** The Dogs Away score is a Bayesian-adjusted Google rating on a 0–10 scale (prior weight 25 reviews at the 4.669 network mean). ## Facts - **Services:** boarding, sitting - **Address:** 123 W Rhapsody Dr, San Antonio, TX 78216 - **Phone:** (210) 971-6033 - **Website:** http://www.thepetsinnsa.com/ - **Google Maps profile (verify):** https://www.google.com/maps/search/?api=1&query=The%20Pets%20Inn&query_place_id=ChIJYydusTxgXIYRJCkgQ3LGSHU ## Hours | Day | Hours | | --- | --- | | Monday | 7 AM–7 PM | | Tuesday | 7 AM–7 PM | | Wednesday | 7 AM–7 PM | | Thursday | 7 AM–7 PM | | Friday | 7 AM–7 PM | | Saturday | 8 AM–4 PM | | Sunday | 8 AM–4 PM | ## Booking terms, safety and care - **Checkout time:** Check-out is at noon; later check-out costs $10 per pet — facility's words: "check out is at Noon . Late check out (after noon) is subject to a $10 fee per pet." (https://www.thepetsinnsa.com/) - **Late pick-up:** $10 per pet for check-out after noon — facility's words: "Late check out (after noon) is subject to a $10 fee per pet." (https://www.thepetsinnsa.com/) - **Cancellation:** Holiday-season and weekend cancellations and no-shows forfeit the deposit — facility's words: "Cancellations for reservations during the holiday season, weekends and no-shows forfeit the deposit ." (https://www.thepetsinnsa.com/) - **Fire & emergency protection:** Notice states the kennel is not equipped with a fire protection sprinkler system — facility's words: "the kennel is not equipped with a fire protection sprinkler system" (https://www.thepetsinnsa.com/) - **Collars:** Prong, choke chains and harnesses not permitted in the kennels — facility's words: "Prong, choke chains, and/or harnesses are not permitted while staying in the kennels." (https://www.thepetsinnsa.com/) - **Holiday minimum stay:** 4 nights for school-break holidays; 2 nights for June-August and holiday weekends — facility's words: "A 4-night minimum stay is required at holidays (NEISD Spring Break, Thanksgiving, Christmas Break) and 2-nights minimum for June, July & August weekends as well as holiday weekends" (https://www.thepetsinnsa.com/) - **Unaltered dogs & females in heat:** Boards unaltered pets; unneutered males do not join group play — facility's words: "We will board un-altered pets with the understanding that un-neutered males will NOT attend group dog play in the play yard." (https://www.thepetsinnsa.com/) ## For travelers - **SAT** (San Antonio International): 1.7 miles, straight line - **Weekday hours span:** 7 AM to 7 PM - **Open Sunday:** yes Hours from the public business profile; drop-off and pick-up windows can be narrower. ## Published rates - **Overnight boarding:** $40–$50 per night (first dog, standard rate) - **Additional dog:** Additional dog in the same kennel gets 50% off > “$ 40 per night 3 x 6 standard room … $ 50 per night 6 x 7 suite room” Source: https://www.thepetsinnsa.com/ — checked September 8, 2026. ## Disclosure record Publishes 13 of 27 checked policies on its own website (census September 8, 2026). "Not published" is a fact about the website on that date, not a claim about the facility's practice. ### Admission requirements - **Vaccinations required:** Required: rabies, DHPP, Bordetella · Not mentioned: canine influenza, leptospirosis > “Dogs: Rabies , Distemper/Parvovirus (DAPP), and Bordetella .” — https://www.thepetsinnsa.com/ - **Bordetella lead time:** 5 days before arrival > “If your pet has no previous history of a vaccine, they will need to wait 5 days before boarding with us.” — https://www.thepetsinnsa.com/ - **Fecal / parasite test:** Not published on their website as of September 8, 2026 - **Spay / neuter:** Not published on their website as of September 8, 2026 - **Temperament evaluation:** Required for some dogs > “Pitbull , American Staffordshire mixes, Cane Corso, Great Dane and Rottweilers require a previous interview and personality assessment by our staff in order to receive our services. No exceptions.” — https://www.thepetsinnsa.com/ - **Vaccination records:** Proof checked, not taken on word > “Prior to the stay or at arrival please bring proof that your pet is up to date on the following vaccinations:” — https://www.thepetsinnsa.com/ ### Operations - **Staff on site overnight:** Not published on their website as of September 8, 2026 - **Staff-to-dog ratio:** Not published on their website as of September 8, 2026 - **Maximum playgroup size:** Not published on their website as of September 8, 2026 - **Staff certification:** Not published on their website as of September 8, 2026 - **Play model:** Not published on their website as of September 8, 2026 - **Groups separated by:** Size and temperament > “Plus an additional 2,000 sq. ft. outdoor play area divided for dogs according to their size and temperament with ample area for running and playing.” — https://www.thepetsinnsa.com/ - **Time out of their room:** Hourly outdoor play yard sessions 7am-7pm > “Hourly outdoor play yard sessions between 7 am - 7 pm.” — https://www.thepetsinnsa.com/ - **Solo care for dogs who skip group play:** Offered > “For the safety and comfort of all canine guests, dogs requiring individual playtime will be accommodated in a private suite.” — https://www.thepetsinnsa.com/ - **Housing:** Run > “Our facilities offer 100 spacious upscale runs to ensure that your furry family member will be safe, entertained, lovingly pampered and cared for during their stay.” — https://www.thepetsinnsa.com/ - **Outdoor access:** Yard > “Plus an additional 2,000 sq. ft. outdoor play area divided for dogs according to their size and temperament with ample area for running and playing.” — https://www.thepetsinnsa.com/ - **Capacity:** 100 > “Our facilities offer 100 spacious upscale runs to ensure that your furry family member will be safe, entertained, lovingly pampered and cared for during their stay.” — https://www.thepetsinnsa.com/ - **Climate control:** Climate-controlled > “Clean, modern, and climate controlled kennels for overnight stay at one simple rate for your peace of mind.” — https://www.thepetsinnsa.com/ - **Live cameras for owners:** Not published on their website as of September 8, 2026 - **Photo / report-card updates:** Yes — described by 19 Google reviews; not stated on the facility's website as of September 8, 2026 - **Tours:** Not published on their website as of September 8, 2026 - **Injury / fight policy:** Not published on their website as of September 8, 2026 - **Veterinary access:** Not published on their website as of September 8, 2026 - **Administers medication:** No charge except injections > “We can administer some medication at no extra cost. We don t do injections.” — https://www.thepetsinnsa.com/ - **Feeding:** Owner's food encouraged > “W e encourage you to bring your pet s regularly fed food. Please only bring the amount of food your pet will eat during the stay .” — https://www.thepetsinnsa.com/ - **Availability:** Not published on their website as of September 8, 2026 - **Online booking:** Not published on their website as of September 8, 2026 ## Licensing Texas does not license or inspect dog boarding and daycare facilities at the state level. The Texas Department of Licensing and Regulation's Licensed Breeder Program covers commercial dog and cat BREEDERS only — the threshold is keeping five or more intact adult females — and does not reach boarding kennels, daycares, or the veterinary practices that board. There is no state inspection regime, no public inspection record, and no state license number to look up. What Texas has is a disclosure law, Health & Safety Code chapter 824. Local requirements are set city by city: the City of San Antonio requires a commercial boarding kennel license from Animal Care Services under Chapter 5 of the city code — $150 a year plus a $25 inspection fee, issued for one year after inspection and approval of the facility — and that is a city permit, not a state regime, and was not joined to facility records. Market licensing detail: https://dogsaway.co/san-antonio-tx/ ## How to cite The Pets Inn, San Antonio, TX. Dogs Away, https://dogsaway.co/san-antonio-tx/the-pets-inn/ (census September 8, 2026; listing data July 7, 2026). Source: Dogs Away (dogsaway.co). Read or cite this one record with a link. Do not bulk copy, scrape or rebuild the directory. Terms: https://dogsaway.co/terms/ Structured data: https://dogsaway.co/api/v1/facilities/san-antonio-tx/the-pets-inn.json