Pampered Pets Inn
BoardingCat boardingDaycare
Dogs Away score9.8 /10Exceptional · 900 reviews · top 4% in Charlotte
Sources
Behind the 9.8
- Reviews read
- 900 on Google
- Average stars
- 4.90 ★
- Rank
- #5 of 166 in Charlotte
- Ratings as of
- July–October 2026
Published rate$55 /nightFrom their website, 2026-09-07
$35middle $54$65
About the Charlotte middle price
Sources
Behind the $55
- Source
- Pampered Pets Inn’s own website
- Checked on
- 2026-09-07
- Rate type
- First dog, standard night
“PRICING Board & Play : $55 - $85 / night, based on breed (size). Discount for each additional family dog. An additional $10 Peak Pricing charge per night for the following 2026 dates”Open their price page ↗
Pampered Pets Inn is a pet boarding in Mooresville, NC, offering boarding & daycare. It scores 9.8/10 (exceptional) from 900 Google reviews averaging 4.9 stars — #5 of 166 in Charlotte. Its website lists boarding from $55–$85 per night. Of the 27 policies we check, its website states 18.
Top 4% in Charlotte#5 of 166 by Dogs Away score, from 900 reviews.
Vaccine rules publishedRequired: rabies, DHPP, Bordetella · Not mentioned: canine influenza, leptospirosis
Structured rotationPlay model, per the facility.
Outdoor access: yard and poolPer the facility’s website.
Publishes its ratesQuoted below with a link to the source page.
About this place
We are a family-owned facility located in Mooresville, NC. We provide the Lake Norman area with luxury cat and dog boarding, interactive dog daycare and cat daycare, and premium dog spa services. Our state-of the art, 6,000 square foot facility is located on 2.25 beautiful acres and filled with the luxurious services you would expect at a high end human hotel. As beautiful as our facility is, it’s what your dog or cat experiences at Pampered Pets Inn that is even more important.
From the business’s public profile.
Key facts
- Services
- BoardingCat boardingDaycareGrooming Confirmed on their own website
- Type
- Dedicated facility
- Boarding rate
- $55–$85/night
- Daycare rate
- Not published
- Open 24 hours
- No
- Rank in Charlotte
- #5 of 166
- Google rating
- ★4.9 (900)
- From downtown
- 23.7 mi
- Holiday / peak
- $10 Peak Pricing charge per night on listed 2026 dates
- Additional dog
- Discount for each additional family dog
- Profile claimed on Google
- Yes
Policies & requirements
18/27
18 of the 27 policies owners ask about are published on their website.Checked on their website, 2026-09-07. Open a policy to see their exact words.
Admission requirements6 of 6 published
Vaccinations requiredRequired: rabies, DHPP, Bordetella · Not mentioned: canine influenza, leptospirosis
Their words
“we will need certification that the following vaccines or exams have been delivered by a veterinarian and the expiration date of each. Rabies DHPP (distemper, hepatitis, parvovirus and parainfluenza) Bordetella Negative fecal exam results in the last year”pamperedpetsinn.com/policies/
Bordetella lead time3 days before arrival
Their words
“Rabies, Distemper and Canine Influenza vaccines must be delivered 7 or more days prior to check-in Bordetella must be delivered 3 or more days prior to check-in”pamperedpetsinn.com/policies/
Fecal / parasite testNegative test required
Their words
“We require up-to-date Rabies, Bordetella, Distemper & a negative fecal exam that was completed within the last year.”pamperedpetsinn.com/frequently-asked-questions/
Spay / neuterRequired for group play only from 6 months
Their words
“To participate in group play, dogs over 6 months of age must be spayed or neutered. Exceptions are considered based on behavior and spay/neuter plans.”pamperedpetsinn.com/dog-boarding/
Temperament evaluationRequired before a first stay
Their words
“Do you require a trial day to meet my dog? Expand We’d love to meet your pet! We conduct a behavior assessment for first time guests to determine what kind of play group your pup would fit best in! A reservation is required.”pamperedpetsinn.com/frequently-asked-questions/
Vaccination recordsProof checked, not taken on word
Their words
“Your pet's up-to-date and complete vaccination records must be received by us 48 hours before the scheduled appointment. If not, your appointment will be cancelled.”pamperedpetsinn.com/policies/
Operations12 of 21 published
Staff-to-dog ratio1:10 staff to dogs
Their words
“We never have more than 10 dogs per handler in a play group, ensuring there is sufficient supervision for safe play.”pamperedpetsinn.com/frequently-asked-questions/
Play modelStructured rotation
Their words
“Due to the size and number of our play yards (5 yards across 25,000 square feet) and the variability of the rotation schedule (they are in different play yards each session), we do not open up our cameras for public viewing.”pamperedpetsinn.com/frequently-asked-questions/
Groups separated byTemperament and play style
Their words
“Boarding guests enjoy supervised group play, matched by temperament and play style for positive socialization.”pamperedpetsinn.com/dog-boarding/
Time out of their room2 relief breaks plus 4x 30-minute group play sessions daily
Their words
“We include 2 relief breaks and 4 group play sessions of 30 minutes each for our lodging guests.”pamperedpetsinn.com/dog-boarding/
HousingSuite
Their words
“Not your traditional kennel, each lodging guest enjoys a luxurious, private suite while our pet-loving staff provides expert care and supervision.”pamperedpetsinn.com/?utm_source=googlemb&utm_medium=organic&utm_campaign=weblink&utm_content=home
Outdoor accessYard and pool
Their words
“Our play areas feature dog-centric playground equipment, K9 grass turf, sun shades, and a saltwater pool and water park, providing added stimulation and variety.”pamperedpetsinn.com/dog-boarding/
Climate controlClimate-controlled
Their words
“Our 6,000 square-foot facility is climate-controlled and fully outfitted with the best in care and safety.”pamperedpetsinn.com/dog-boarding/
Photo / report-card updatesPaid add-on
Their words
“Instead, we post pictures on social media and provide daily emailed report cards with a picture for an additional fee. First time guests receive a complimentary report card detailing how they did.”pamperedpetsinn.com/frequently-asked-questions/
ToursWalk-in tours welcome
Their words
“We pride ourselves on our facility and invite you to take a tour anytime our lobby is open. No appointment is necessary.”pamperedpetsinn.com/dog-boarding/
Administers medicationYes, for a fee
Their words
“My pet takes medication. Can you administer it? Expand Yes! Many of our guests take medication and we have trained staff who are able to administer them for a small fee.”pamperedpetsinn.com/frequently-asked-questions/
FeedingOwner's food encouraged
Their words
“Food: To keep your pet on the same diet routine, we feed your dog or cat the same food they enjoy at home. Bring enough food to last their entire stay.”pamperedpetsinn.com/policies/
Online bookingYes
Their words
“How do I make a reservation? Expand Our Client Portal is very convenient for managing reservations and viewing vaccination status.”pamperedpetsinn.com/frequently-asked-questions/
Show 9 policies not published on their website
Staff on site overnightNot published on their website
Maximum playgroup sizeNot published on their website
Staff certificationNot published on their website
Solo care for dogs who skip group playNot published on their website
CapacityNot published on their website
Live cameras for ownersNot published on their website
Injury / fight policyNot published on their website
Veterinary accessNot published on their website
AvailabilityNot published on their website
Policies change, so confirm anything that matters when you book. Items marked “described by reviewers” come from customers, not from the facility.
Score & reviews
9.8ExceptionalDogs Away score
Higher is better. A score backed by more reviews is more reliable. Read the reviews on Google Maps. Data as of July–October 2026.
What reviewers mention most
daycare 102grooming 36clean facility 16daily report cards 11dog bath 5overnight boarding 5dog socialization 5senior dog care 3
Topics extracted from public review text, with the number of reviews that mention each.
Booking terms & safety
- Checkout time
- Boarding check-out is 1 PMStated on their website
- Late pick-up
- Departures after 1 PM are charged $40 for a day of daycareStated on their website
- Cancellation
- Lodging cancelled 48 hours or less before the reservation: $75 feeStated on their website
- If a dog is sick
- Suspected illness: pet is kept in an isolation area until sent home or taken to the vetStated on their PDF
- Collars
- Collar removed at check-in and replaced with a labeled breakaway collarStated on their website
In the facility’s own words, summarized. Confirm when you book.
Who they take & how they care
- Updates during a stay
- Instagram/Facebook photos and videos; report card with photo available on requestStated on their website
- Minimum age
- Boarding puppies must finish all vaccination rounds, typically at 16 weeksStated on their website
- Cats
- Boards cats in luxury suites and a cattery separate from the dogsStated on their website
In the facility’s own words, summarized. Confirm when you book.
Price history
| Year | Boarding | Daycare | Source |
|---|---|---|---|
| 2020 | $44–$73/night | — | Archived page, 2020-12-02 |
| 2021 | $48–$77/night | — | Archived page, 2021-11-27 |
| 2022 | $49–$78/night | — | Archived page, 2022-12-07 |
| 2023 | $51–$78/night | — | Archived page, 2023-11-28 |
| 2024 | $51–$80/night | — | Archived page, 2024-11-09 |
| 2025 | $53–$82/night | — | Archived page, 2025-11-16 |
| Now | $55–$85/night | — | Their website, 2026-09-07 |
First-dog standard rate, lower end of any range. How this feeds the market trend: Dogs Away Boarding Price Index.
Hours
- Mon
- 7 AM–7 PM
- Tue
- 7 AM–7 PM
- Wed
- 7 AM–7 PM
- Thu
- 7 AM–7 PM
- Fri
- 7 AM–7 PM
- Sat
- 9 AM–5 PM
- Sun
- 12–5 PM
From the public profile, July–October 2026. Drop-off and pick-up windows can be narrower; holiday hours vary.
For travelers
- CLT · Charlotte Douglas
- 25.2 mi
- Weekday hours span
- 7 AM – 7 PM
- Open Sunday
- Yes
Straight-line miles, not driving distance. Hours span from the public profile; confirm drop-off and pick-up windows before a flight.
Location
2993 Charlotte Hwy, Mooresville, NC 28117
23.7 miles from downtown Charlotte · Get directions
Amenities & details
Identifies as women-ownedOnsite servicesWheelchair accessible entranceWheelchair accessible parking lotFree parking lotPaid parking lot
Self-reported on the business’s public profile.
Questions about Pampered Pets Inn
What services does Pampered Pets Inn offer?
Pampered Pets Inn is listed as a pet boarding service in Mooresville, NC, offering boarding, cat boarding, daycare.
How much does Pampered Pets Inn charge?
Its website lists overnight boarding at $55–$85 per night (first-dog standard rate, checked 2026-09-07). Holiday surcharges and add-ons vary; confirm when booking. The Charlotte median published boarding rate is $54/night.
What vaccines does Pampered Pets Inn require?
According to its website: Required: rabies, DHPP, Bordetella · Not mentioned: canine influenza, leptospirosis.
Is someone on site overnight at Pampered Pets Inn?
Pampered Pets Inn's website does not say whether a person is on site overnight (checked 2026-09-07). That is common — ask the facility directly before booking an overnight stay.
How does Pampered Pets Inn compare with other Charlotte facilities?
It ranks #5 of 166 in the Charlotte index by Dogs Away score (9.8/10, exceptional), based on 900 Google reviews averaging 4.9 stars.
Cite this record
Facts on this page are sourced line by line. To reference it:
Pampered Pets Inn, Mooresville, NC. Dogs Away facility record, 2026-09-07. https://dogsaway.co/charlotte-nc/pampered-pets-inn/Similar places near Mooresville
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