Pet Palace South Charlotte
BoardingCat boardingDaycare
Dogs Away score9.4 /10Excellent · 220 reviews · top 51% in Charlotte
Sources
Behind the 9.4
- Reviews read
- 220 on Google
- Average stars
- 4.70 ★
- Rank
- #80 of 166 in Charlotte
- Ratings as of
- July–October 2026
Published rate$45.5 /nightFrom their website, 2026-09-07
$35middle $54$65
Below the Charlotte middle price
Sources
Behind the $45.5
- Source
- Pet Palace South Charlotte’s own website
- Checked on
- 2026-09-07
- Rate type
- First dog, standard night
“Dog boarding starts at $45.50/day. ... Dog daycare starts at $37.50/day.”Open their price page ↗
Pet Palace South Charlotte is a pet boarding in Charlotte, NC, offering boarding & daycare. It scores 9.4/10 (excellent) from 220 Google reviews averaging 4.7 stars — #80 of 166 in Charlotte. Its website lists boarding from $45.5 per night and daycare from $37.5 per day. Of the 27 policies we check, its website states 8.
Vaccine rules publishedRequired: rabies, DHPP, Bordetella, canine influenza · Not mentioned: leptospirosis
Outdoor access: yard and poolPer the facility’s website.
Live cameras for ownersPer the facility’s website.
Publishes its ratesQuoted below with a link to the source page.
Key facts
- Services
- BoardingCat boardingDaycareGrooming Confirmed on their own website
- Type
- Dedicated facility
- Boarding rate
- $45.5/night
- Daycare rate
- $37.5/day
- Open 24 hours
- No
- Rank in Charlotte
- #80 of 166
- Google rating
- ★4.7 (220)
- From downtown
- 8.3 mi
- Profile claimed on Google
- Yes
Policies & requirements
8/27
8 of the 27 policies owners ask about are published on their website.Checked on their website, 2026-09-07. Open a policy to see their exact words.
Admission requirements1 of 6 published
Vaccinations requiredRequired: rabies, DHPP, Bordetella, canine influenza · Not mentioned: leptospirosis
Their words
“Pets require the following vaccines: Dogs: DHPP, Rabies, Bordetella, CIV (H3N2 & H3N8)”petpalaceresort.com/locations/pet-palace-charlotte-south/
Operations8 of 21 published
Solo care for dogs who skip group playPaid add-on
Their words
“À la carte Playgroups $14.00 One-on-one play time $11.00”petpalaceresort.com/locations/pet-palace-charlotte-south/
Outdoor accessYard and pool
Their words
“Outdoor Play Area Spacious Accommodations 24/7 Pet Safe Program Daily Housekeeping Services Heated & Air Conditioned Villas Individual Outdoor Potty Breaks Play Pools”petpalaceresort.com/locations/pet-palace-charlotte-south/
Climate controlClimate-controlled
Their words
“Heated & Air Conditioned Villas”petpalaceresort.com/locations/pet-palace-charlotte-south/
Live cameras for ownersYes
Their words
“Webcam Access for Select Suites”petpalaceresort.com/locations/pet-palace-charlotte-south/
Photo / report-card updatesYes — described by reviewers, not stated by the facility
Customer quote on their site
“We love the report card and all of the play options.”petpalaceresort.com/locations/pet-palace-charlotte-south/
ToursWalk-in tours welcome
Their words
“Prefer to see it for yourself? Stop by anytime to tour our South Charlotte location!”petpalaceresort.com/locations/pet-palace-charlotte-south/
Administers medicationYes, no charge
Their words
“Yes, Pet Palace will administer medication at no extra charge. Injections need to be reviewed by management prior to your pets visit with us.”petpalaceresort.com/about-us/faq/
FeedingEither house or owner's food
Their words
“We provide Iams and Eukanuba dry food for a daily cost. You are welcome to bring your own food from home.”petpalaceresort.com/about-us/faq/
Show 18 policies not published on their website
Bordetella lead timeNot published on their website
Fecal / parasite testNot published on their website
Spay / neuterNot published on their website
Temperament evaluationNot published on their website
Vaccination recordsNot published on their website
Staff on site overnightNot published on their website
Staff-to-dog ratioNot published on their website
Maximum playgroup sizeNot published on their website
Staff certificationNot published on their website
Play modelNot published on their website
Groups separated byNot published on their website
Time out of their roomNot published on their website
HousingNot published on their website
CapacityNot published on their website
Injury / fight policyNot published on their website
Veterinary accessNot published on their website
AvailabilityNot published on their website
Online bookingNot published on their website
Policies change, so confirm anything that matters when you book. Items marked “described by reviewers” come from customers, not from the facility.
Score & reviews
9.4ExcellentDogs Away score
Higher is better. A score backed by more reviews is more reliable. Read the reviews on Google Maps. Data as of July–October 2026.
What reviewers mention most
accommodating staff 28clean facility 10tour 8clean dogs 4outdoor play areas 3dog play 3informative staff 3cameras in suites 2
Topics extracted from public review text, with the number of reviews that mention each.
Booking terms & safety
- Cancellation
- $25 deposit fully refunded if cancelled more than five days before the visitStated on their website
In the facility’s own words, summarized. Confirm when you book.
Who they take & how they care
- Cats
- Cat boarding from $34.50 a dayStated on their website
In the facility’s own words, summarized. Confirm when you book.
Price history
| Year | Boarding | Daycare | Source |
|---|---|---|---|
| 2019 | $32.75/night | $26/day | Archived page, 2019-12-11 |
| 2020 | $33.75/night | $26/day | Archived page, 2020-12-04 |
| 2021 | $34.75/night | $27/day | Archived page, 2021-10-18 |
| 2022 | $38.75/night | $31/day | Archived page, 2022-10-02 |
| 2023 | $40.75/night | $31/day | Archived page, 2023-10-02 |
| 2024 | $37.75/night | $31/day | Archived page, 2024-12-20 |
| 2025 | $44/night | $36/day | Archived page, 2025-12-27 |
| Now | $45.5/night | $37.5/day | Their website, 2026-09-07 |
First-dog standard rate, lower end of any range. How this feeds the market trend: Dogs Away Boarding Price Index.
Hours
- Mon
- 7 AM–7 PM
- Tue
- 7 AM–7 PM
- Wed
- 7 AM–7 PM
- Thu
- 7 AM–7 PM
- Fri
- 7 AM–7 PM
- Sat
- 7 AM–7 PM
- Sun
- 9 AM–7 PM
From the public profile, July–October 2026. Drop-off and pick-up windows can be narrower; holiday hours vary.
For travelers
- CLT · Charlotte Douglas
- 7 mi
- Weekday hours span
- 7 AM – 7 PM
- Open Sunday
- Yes
Straight-line miles, not driving distance. Hours span from the public profile; confirm drop-off and pick-up windows before a flight.
Location
10608 Nations Ford Rd, Charlotte, NC 28273, United States
8.3 miles from downtown Charlotte · Get directions
Amenities & details
Wheelchair accessible entranceWheelchair accessible parking lot
Self-reported on the business’s public profile.
Questions about Pet Palace South Charlotte
What services does Pet Palace South Charlotte offer?
Pet Palace South Charlotte is listed as a pet boarding service in Charlotte, NC, offering boarding, cat boarding, daycare.
How much does Pet Palace South Charlotte charge?
Its website lists overnight boarding at $45.5 per night and daycare at $37.5 per day (first-dog standard rate, checked 2026-09-07). Holiday surcharges and add-ons vary; confirm when booking. The Charlotte median published boarding rate is $54/night.
What vaccines does Pet Palace South Charlotte require?
According to its website: Required: rabies, DHPP, Bordetella, canine influenza · Not mentioned: leptospirosis.
Is someone on site overnight at Pet Palace South Charlotte?
Pet Palace South Charlotte's website does not say whether a person is on site overnight (checked 2026-09-07). That is common — ask the facility directly before booking an overnight stay.
How does Pet Palace South Charlotte compare with other Charlotte facilities?
It ranks #80 of 166 in the Charlotte index by Dogs Away score (9.4/10, excellent), based on 220 Google reviews averaging 4.7 stars.
Cite this record
Facts on this page are sourced line by line. To reference it:
Pet Palace South Charlotte, Charlotte, NC. Dogs Away facility record, 2026-09-07. https://dogsaway.co/charlotte-nc/pet-palace-south-charlotte/Similar places near Charlotte
Closest facilities offering the same services.
Vet on site
#1Sharon Lakes Animal Hospital
9.4Rates not published
Open 24 hours
#2Fitz & Friendz Pet Care
9.6Rates not published
Vet on site
#4Steele Creek Animal Hospital
9.4Rates not published
Vet on site
#8Friendship Animal Hospital
9.4Rates not published
Publishes its policies
#9Social Pet at Pineville
9.6$70–79 / night
