Best Friends Pet Hotel

★ 4.6 · 321 Google reviews·Pet boarding·Prairie View, IL
Best Friends Pet Hotel, Prairie View
Boarding
Dogs Away score9.2 /10Excellent · 321 reviews · top 70% in Chicago
Sources
Behind the 9.2
Reviews read
321 on Google
Average stars
4.60 ★
Rank
#254 of 386 in Chicago
Ratings as of
July–October 2026
See the reviews on Google ↗
Policies published6 of 27From their website, 2026-08-20

Best Friends Pet Hotel is a pet boarding in Prairie View, IL, offering boarding. It scores 9.2/10 (excellent) from 321 Google reviews averaging 4.6 stars — #254 of 386 in Chicago. Of the 27 policies we check, its website states 6.

Key facts

Services
BoardingGroomingPet sitting
Type
Dedicated facility
Boarding rate
Not published
Daycare rate
Not published
Open 24 hours
No
Rank in Chicago
#254 of 386
Google rating
★4.6 (321)
From downtown
26.8 mi
Neighborhood
Prairie View
Profile claimed on Google
Yes

Policies & requirements

6/27

6 of the 27 policies owners ask about are published on their website.Checked on their website, 2026-08-20. Open a policy to see their exact words.

Admission requirements1 of 6 published
Spay / neuterRequired for group play only
Their words
“Dogs participating in group play must also be spayed or neutered.”bestfriendspethotel.com/vaccine-health-requirements/
Operations5 of 21 published
Solo care for dogs who skip group playOffered
Their words
“Depending on your dog's temperament, they'll enjoy supervised group play with compatible playmates or one-on-one attention.”bestfriendspethotel.com/dog-boarding/
HousingSuite
Their words
“Our dog boarding includes comfy bedding, climate-controlled suites, and plenty of tail wags from trained caregivers.”bestfriendspethotel.com/locations/prairie-view/
Climate controlClimate-controlled
Their words
“All centers are crate-free, clean, and climate-controlled to ensure every pet s comfort throughout their stay.”bestfriendspethotel.com/locations/prairie-view/
FeedingEither house or owner's food
Their words
“Whether you bring food from home or use our premium options, we've got it covered.”bestfriendspethotel.com/about/
Online bookingYes
Their words
“Book Online Quick and easy online reservation system available 24/7”bestfriendspethotel.com/locations/prairie-view/
Show 21 policies not published on their website
Vaccinations requiredNot published on their website
Bordetella lead timeNot published on their website
Fecal / parasite testNot published on their website
Temperament evaluationNot published on their website
Vaccination recordsNot published on their website
Staff on site overnightNot published on their website
Staff-to-dog ratioNot published on their website
Maximum playgroup sizeNot published on their website
Staff certificationNot published on their website
Play modelNot published on their website
Groups separated byNot published on their website
Time out of their roomNot published on their website
Outdoor accessNot published on their website
CapacityNot published on their website
Live cameras for ownersNot published on their website
Photo / report-card updatesNot published on their website
ToursNot published on their website
Injury / fight policyNot published on their website
Veterinary accessNot published on their website
Administers medicationNot published on their website
AvailabilityNot published on their website

Policies change, so confirm anything that matters when you book. Items marked “described by reviewers” come from customers, not from the facility.

Score & reviews

9.2ExcellentDogs Away score
5 ★274
4 ★17
3 ★4
2 ★6
1 ★20
★ 4.60Google average
321reviews behind the score
★ 4.65Chicago average

Higher is better. A score backed by more reviews is more reliable. Read the reviews on Google Maps. Data as of July–October 2026.

What reviewers mention most

grooming 39cat care 13day camp 7lost dog 5passionate staff 4pet hotel 4unprofessional staff 3no doggy smell 2

Topics extracted from public review text, with the number of reviews that mention each.

Hours

Mon
7 AM–6 PM
Tue
7 AM–6 PM
Wed
7 AM–6 PM
Thu
7 AM–6 PM
Fri
7 AM–6 PM
Sat
9 AM–4 PM
Sun
12–4 PM

From the public profile, July–October 2026. Drop-off and pick-up windows can be narrower; holiday hours vary.

For travelers

ORD · Chicago O'Hare
14.7 mi
MDW · Chicago Midway
29.3 mi
Weekday hours span
7 AM – 6 PM
Open Sunday
Yes

Straight-line miles, not driving distance. Hours span from the public profile; confirm drop-off and pick-up windows before a flight.

Location

22096 N Pet Ln, Prairie View, IL 60069

26.8 miles from downtown Chicago · Prairie View · Get directions

Amenities & details

Onsite servicesWheelchair accessible entranceWheelchair accessible parking lot

Self-reported on the business’s public profile.

Questions about Best Friends Pet Hotel

What services does Best Friends Pet Hotel offer?
Best Friends Pet Hotel is listed as a pet boarding service in Prairie View, IL, offering boarding.
How much does Best Friends Pet Hotel charge?
We did not find a published rate on Best Friends Pet Hotel's website when we checked it (2026-08-20); call the facility for pricing. For reference, the Chicago median published boarding rate is $60/night across 137 facilities.
Is someone on site overnight at Best Friends Pet Hotel?
Best Friends Pet Hotel's website does not say whether a person is on site overnight (checked 2026-08-20). That is common — ask the facility directly before booking an overnight stay.
How does Best Friends Pet Hotel compare with other Chicago facilities?
It ranks #254 of 386 in the Chicago index by Dogs Away score (9.2/10, excellent), based on 321 Google reviews averaging 4.6 stars.

Cite this record

Facts on this page are sourced line by line. To reference it:

Best Friends Pet Hotel, Prairie View, IL. Dogs Away facility record, 2026-08-20. https://dogsaway.co/chicago-il/best-friends-pet-hotel-1091/

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