Bittersweet Pet Resorts - Northwest Indiana Area

★ 4.8 · 144 Google reviews·Pet boarding·Valparaiso, IL
Bittersweet Pet Resorts - Northwest Indiana Area, Valparaiso
BoardingDaycare
Dogs Away score9.6 /10Exceptional · 144 reviews · top 22% in Chicago
Sources
Behind the 9.6
Reviews read
144 on Google
Average stars
4.80 ★
Rank
#78 of 386 in Chicago
Ratings as of
July–October 2026
See the reviews on Google ↗
Policies published12 of 27From their website, 2026-08-20

Bittersweet Pet Resorts - Northwest Indiana Area is a pet boarding in Valparaiso, IL, offering boarding & daycare. It scores 9.6/10 (exceptional) from 144 Google reviews averaging 4.8 stars — #78 of 386 in Chicago. Of the 27 policies we check, its website states 12.

Vaccine rules publishedRequired: rabies, DHPP, Bordetella, leptospirosis · Not mentioned: canine influenza
Open play with enforced restPlay model, per the facility.
Outdoor access: yard and poolPer the facility’s website.

Key facts

Services
BoardingDaycareTrainingGrooming
Type
Dedicated facility
Boarding rate
Not published
Daycare rate
Not published
Open 24 hours
No
Rank in Chicago
#78 of 386
Google rating
★4.8 (144)
From downtown
36.7 mi
Profile claimed on Google
Yes

Policies & requirements

12/27

12 of the 27 policies owners ask about are published on their website.Checked on their website, 2026-08-20. Open a policy to see their exact words.

Admission requirements3 of 6 published
Vaccinations requiredRequired: rabies, DHPP, Bordetella, leptospirosis · Not mentioned: canine influenza
Their words
“Starting July 1st, all dogs will be required to have the leptospirosis (lepto) vaccine in addition to distemper/parvo, rabies, and bordetella.”bittersweetpetresorts.com/dog-boarding/
Temperament evaluationRequired before a first stay
Their words
“Do you require a trial evaluation? Since every dog’s safety and comfort is so important to us, your dog’s first day of daycare starts with a good observation of their personality and play style”bittersweetpetresorts.com/dog-daycare/
Vaccination recordsProof checked, not taken on word
Their words
“This is to ensure we have all the necessary information such as vaccination records, contact information, and medical information.”bittersweetpetresorts.com/dog-daycare/
Operations9 of 21 published
Play modelOpen play with enforced rest
Their words
“Each pup enjoys all day play from approximately 9am to 4pm. ... We utilize crating for resting periods”bittersweetpetresorts.com/dog-daycare/
Time out of their room5+ potty breaks daily
Their words
“Potty breaks, a minimum of 5 times per day”bittersweetpetresorts.com/dog-boarding/
Solo care for dogs who skip group playPaid add-on
Their words
“All-Star Experience 2 Group Plays OR 1 Individual Play, 2 Enrichment Activities, Daily Treat, Photo & Email Update.”bittersweetpetresorts.com/dog-boarding/
HousingSuite
Their words
“Cozy décor for a home-like feel in our luxury suites”bittersweetpetresorts.com/dog-boarding/
Outdoor accessYard and pool
Their words
“Secure, tall fencing surrounds all our outdoor yards Splash pools and shaded areas”bittersweetpetresorts.com/dog-daycare/
Climate controlClimate-controlled
Their words
“Climate-controlled facility keeps your pet cool in summer and warm in winter”bittersweetpetresorts.com/dog-boarding/
Photo / report-card updatesPaid add-on
Their words
“All-Star Experience 2 Group Plays OR 1 Individual Play, 2 Enrichment Activities, Daily Treat, Photo & Email Update.”bittersweetpetresorts.com/dog-boarding/
ToursWalk-in tours welcome
Their words
“lease visit during regular business hours Monday through Saturday and our staff will be happy to take you on a tour.”bittersweetpetresorts.com/dog-daycare/
Administers medicationYes
Their words
“My pet takes medication. Can you administer medication to lodging guests? Yes!”bittersweetpetresorts.com/dog-boarding/
Show 15 policies not published on their website
Bordetella lead timeNot published on their website
Fecal / parasite testNot published on their website
Spay / neuterNot published on their website
Staff on site overnightNot published on their website
Staff-to-dog ratioNot published on their website
Maximum playgroup sizeNot published on their website
Staff certificationNot published on their website
Groups separated byNot published on their website
CapacityNot published on their website
Live cameras for ownersNot published on their website
Injury / fight policyNot published on their website
Veterinary accessNot published on their website
FeedingNot published on their website
AvailabilityNot published on their website
Online bookingNot published on their website

Policies change, so confirm anything that matters when you book. Items marked “described by reviewers” come from customers, not from the facility.

Score & reviews

9.6ExceptionalDogs Away score
5 ★129
4 ★8
3 ★0
2 ★2
1 ★5
★ 4.80Google average
144reviews behind the score
★ 4.65Chicago average

Higher is better. A score backed by more reviews is more reliable. Read the reviews on Google Maps. Data as of July–October 2026.

What reviewers mention most

daycare 22pet resort 3clean environment 3clean facility 3trustworthy groomer 2happy go lucky dogs 2group playtime 2dog training 2

Topics extracted from public review text, with the number of reviews that mention each.

Booking terms & safety

Checkout time
Pick up before noon Mon-Sat to avoid that day's charge; on Sundays the day charge always appliesStated on their website
Cancellation
48 hours' notice to cancel or change; 2 weeks over holidays and Spring BreakStated on their website

In the facility’s own words, summarized. Confirm when you book.

Who they take & how they care

Updates during a stay
Daily photo updates sent by text message or emailStated on their website
Senior dogs
TLC Package for seniors: elevated bedding, stretch and mobility breaks, unlimited medicationsStated on their website

In the facility’s own words, summarized. Confirm when you book.

Hours

Mon
7:30 AM–7 PM
Tue
7:30 AM–7 PM
Wed
7:30 AM–7 PM
Thu
7:30 AM–7 PM
Fri
7:30 AM–7 PM
Sat
8 AM–4 PM
Sun
3–6 PM

From the public profile, July–October 2026. Drop-off and pick-up windows can be narrower; holiday hours vary.

For travelers

MDW · Chicago Midway
38.8 mi
ORD · Chicago O'Hare
52.1 mi
Weekday hours span
7:30 AM – 7 PM
Open Sunday
Yes

Straight-line miles, not driving distance. Hours span from the public profile; confirm drop-off and pick-up windows before a flight.

Location

19 W U.S. Hwy 6, Valparaiso, IN 46385

36.7 miles from downtown Chicago · Get directions

Amenities & details

Wheelchair accessible entranceWheelchair accessible parking lot

Self-reported on the business’s public profile.

Questions about Bittersweet Pet Resorts - Northwest Indiana Area

What services does Bittersweet Pet Resorts - Northwest Indiana Area offer?
Bittersweet Pet Resorts - Northwest Indiana Area is listed as a pet boarding service in Valparaiso, IL, offering boarding, daycare.
How much does Bittersweet Pet Resorts - Northwest Indiana Area charge?
We did not find a published rate on Bittersweet Pet Resorts - Northwest Indiana Area's website when we checked it (2026-08-20); call the facility for pricing. For reference, the Chicago median published boarding rate is $60/night across 137 facilities.
What vaccines does Bittersweet Pet Resorts - Northwest Indiana Area require?
According to its website: Required: rabies, DHPP, Bordetella, leptospirosis · Not mentioned: canine influenza.
Is someone on site overnight at Bittersweet Pet Resorts - Northwest Indiana Area?
Bittersweet Pet Resorts - Northwest Indiana Area's website does not say whether a person is on site overnight (checked 2026-08-20). That is common — ask the facility directly before booking an overnight stay.
How does Bittersweet Pet Resorts - Northwest Indiana Area compare with other Chicago facilities?
It ranks #78 of 386 in the Chicago index by Dogs Away score (9.6/10, exceptional), based on 144 Google reviews averaging 4.8 stars.

Cite this record

Facts on this page are sourced line by line. To reference it:

Bittersweet Pet Resorts - Northwest Indiana Area, Valparaiso, IL. Dogs Away facility record, 2026-08-20. https://dogsaway.co/chicago-il/bittersweet-pet-resorts-northwest-indiana-area/

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