Old Town Animal Care Center

★ 4.3 · 498 Google reviews·Veterinary clinic·Chicago, IL
Old Town Animal Care Center, Chicago
Boarding
Dogs Away score8.6 /10Very good · 498 reviews · top 96% in Chicago
Sources
Behind the 8.6
Reviews read
498 on Google
Average stars
4.30 ★
Rank
#350 of 386 in Chicago
Ratings as of
July–October 2026
See the reviews on Google ↗
Policies published1 of 27From their website, 2026-08-20

Old Town Animal Care Center is a veterinary clinic in Chicago, IL, offering boarding. It scores 8.6/10 (very good) from 498 Google reviews averaging 4.3 stars — #350 of 386 in Chicago. Of the 27 policies we check, its website states 1.

Veterinary practiceA vet clinic that also offers boarding.

About this place

**Doctor availability hours vary. Please call for an appointment** Old Town Animal Care Center, is an animal hospital located in Old Town Chicago, offering the most compassionate and exceptional veterinary care. Our vet offers many veterinary services including pet vaccinations, teeth cleaning, spay & neuter, grooming, emergency care and more. Old Town's experienced veterinarians provide veterinary and emergency care seven days a week. Common pet emergencies in Old Town Chicago include choking,

From the business’s public profile.

Key facts

Services
VeterinaryBoarding
Type
Veterinary practice
Boarding rate
Not published
Daycare rate
Not published
Open 24 hours
No
Rank in Chicago
#350 of 386
Google rating
★4.3 (498)
From downtown
2.3 mi
Neighborhood
Near North Side
Profile claimed on Google
Yes

Policies & requirements

1/27

1 of the 27 policies owners ask about are published on their website.Checked on their website, 2026-08-20. Open a policy to see their exact words.

Operations1 of 21 published
AvailabilityAccepting new clients
Their words
“Accepting New Clients and Patients We're happy to accept new clients and patients to our animal hospital in Old Town, Chicago.”oldtownvetcare.com/
Show 26 policies not published on their website
Vaccinations requiredNot published on their website
Bordetella lead timeNot published on their website
Fecal / parasite testNot published on their website
Spay / neuterNot published on their website
Temperament evaluationNot published on their website
Vaccination recordsNot published on their website
Staff on site overnightNot published on their website
Staff-to-dog ratioNot published on their website
Maximum playgroup sizeNot published on their website
Staff certificationNot published on their website
Play modelNot published on their website
Groups separated byNot published on their website
Time out of their roomNot published on their website
Solo care for dogs who skip group playNot published on their website
HousingNot published on their website
Outdoor accessNot published on their website
CapacityNot published on their website
Climate controlNot published on their website
Live cameras for ownersNot published on their website
Photo / report-card updatesNot published on their website
ToursNot published on their website
Injury / fight policyNot published on their website
Veterinary accessNot published on their website
Administers medicationNot published on their website
FeedingNot published on their website
Online bookingNot published on their website

Policies change, so confirm anything that matters when you book. Items marked “described by reviewers” come from customers, not from the facility.

Score & reviews

8.6Very goodDogs Away score
5 ★385
4 ★17
3 ★14
2 ★21
1 ★61
★ 4.30Google average
498reviews behind the score
★ 4.65Chicago average

Higher is better. A score backed by more reviews is more reliable. Read the reviews on Google Maps. Data as of July–October 2026.

What reviewers mention most

wait times 26daycare 15grooming 15appointment scheduling 10clean facility 9wellness package 8unlimited visits 4email response time 3

Topics extracted from public review text, with the number of reviews that mention each.

Booking terms & safety

Late pick-up
Not picked up before the hospital closes: charged an additional boarding nightStated on their website

In the facility’s own words, summarized. Confirm when you book.

Who they take & how they care

Updates during a stay
Text updates and photos available on requestStated on their website
Cats
Offers cat boarding, including a VIP Feline Suite upgradeStated on their website

In the facility’s own words, summarized. Confirm when you book.

Hours

Mon
8 AM–7 PM
Tue
8 AM–7 PM
Wed
8 AM–7 PM
Thu
8 AM–7 PM
Fri
8 AM–7 PM
Sat
8 AM–3 PM
Sun
9 AM–2 PM

From the public profile, July–October 2026. Drop-off and pick-up windows can be narrower; holiday hours vary.

For travelers

MDW · Chicago Midway
10.3 mi
ORD · Chicago O'Hare
14.3 mi
Weekday hours span
8 AM – 7 PM
Open Sunday
Yes

Straight-line miles, not driving distance. Hours span from the public profile; confirm drop-off and pick-up windows before a flight.

Location

511 W North Ave, Chicago, IL 60610

2.3 miles from downtown Chicago · Near North Side · Get directions

Amenities & details

Onsite servicesWheelchair accessible entranceWheelchair accessible parking lotAppointment requiredFree parking lotPaid parking lot

Self-reported on the business’s public profile.

Questions about Old Town Animal Care Center

What services does Old Town Animal Care Center offer?
Old Town Animal Care Center is listed as a veterinarian in Chicago, IL, offering boarding.
How much does Old Town Animal Care Center charge?
We did not find a published rate on Old Town Animal Care Center's website when we checked it (2026-08-20); call the facility for pricing. For reference, the Chicago median published boarding rate is $60/night across 137 facilities.
Is someone on site overnight at Old Town Animal Care Center?
Old Town Animal Care Center's website does not say whether a person is on site overnight (checked 2026-08-20). That is common — ask the facility directly before booking an overnight stay.
How does Old Town Animal Care Center compare with other Chicago facilities?
It ranks #350 of 386 in the Chicago index by Dogs Away score (8.6/10, very good), based on 498 Google reviews averaging 4.3 stars.

Cite this record

Facts on this page are sourced line by line. To reference it:

Old Town Animal Care Center, Chicago, IL. Dogs Away facility record, 2026-08-20. https://dogsaway.co/chicago-il/old-town-animal-care-center/

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