PetSuites St. Charles
BoardingDaycare
Dogs Away score9.2 /10Excellent · 215 reviews · top 70% in Chicago
Sources
Behind the 9.2
- Reviews read
- 215 on Google
- Average stars
- 4.60 ★
- Rank
- #254 of 386 in Chicago
- Ratings as of
- July–October 2026
Published rate$37 /dayFrom their website, 2026-10-27
$30middle $41$55
Below the Chicago middle price
Sources
Behind the $37
- Source
- PetSuites St. Charles’s own website
- Checked on
- 2026-10-27
- Rate type
- First dog, standard day
“Half Day Group Play (up to 5 hours) $26 All Day Group Play $37”Open their price page ↗
PetSuites St. Charles is a pet boarding in St. Charles, IL, offering boarding & daycare. It scores 9.2/10 (excellent) from 215 Google reviews averaging 4.6 stars — #254 of 386 in Chicago. Its website lists daycare from $37 per day. Of the 27 policies we check, its website states 12.
Vaccine rules publishedRequired: rabies, DHPP, Bordetella, canine influenza · Not mentioned: leptospirosis
All-day open playPlay model, per the facility.
Outdoor access: indoor outdoorPer the facility’s website.
Live cameras for ownersPer the facility’s website.
Publishes its ratesQuoted below with a link to the source page.
Key facts
- Services
- BoardingGroomingPet sittingDaycare Confirmed on their own website
- Type
- Dedicated facility
- Boarding rate
- Not published
- Daycare rate
- $37/day
- Open 24 hours
- No
- Rank in Chicago
- #254 of 386
- Google rating
- ★4.6 (215)
- From downtown
- 37.1 mi
- Profile claimed on Google
- Yes
Policies & requirements
12/27
12 of the 27 policies owners ask about are published on their website.Checked on their website, 2026-08-20. Open a policy to see their exact words.
Admission requirements4 of 6 published
Vaccinations requiredRequired: rabies, DHPP, Bordetella, canine influenza · Not mentioned: leptospirosis
Their words
“Dogs boarding at PetSuites must be at least 12 weeks old and have current Rabies, DHPP, Bordetella and Canine Influenza vaccinations administered by a licensed veterinarian.”stcharles.petsuitesofamerica.com/services/boarding
Spay / neuterRequired for group play only from 7 months
Their words
“Dogs 7 months and older must be spayed or neutered to participate in Group Play.”stcharles.petsuitesofamerica.com/services/boarding
Temperament evaluationRequired for some dogs
Their words
“Dogs must be spayed or neutered and pass an evaluation to participate in group play.”stcharles.petsuitesofamerica.com/services/boarding
Vaccination recordsProof checked, not taken on word
Their words
“What should I bring for my dog's boarding stay? Please bring: Your dog's vaccination records”stcharles.petsuitesofamerica.com/services/boarding
Operations8 of 21 published
Play modelAll-day open play
Their words
“Group Play: For our social butterflies, enjoy Half or All Day Play that includes up to 8 hours of fun in our top-of-the-line indoor and outdoor play yards”stcharles.petsuitesofamerica.com/services/boarding
Solo care for dogs who skip group playOffered
Their words
“For our more people-oriented, independent, senior, or selective guests, we offer one-on-one play sessions with our experienced Pet Pros.”stcharles.petsuitesofamerica.com/services/boarding
HousingSuite
Their words
“these suites offer a truly elevated boarding experience.”stcharles.petsuitesofamerica.com/services/boarding
Outdoor accessIndoor outdoor
Their words
“Play takes place in spacious indoor and outdoor yards featuring paw-friendly turf, play structures, shade, water stations, raised beds for rest breaks”stcharles.petsuitesofamerica.com/services/boarding
Live cameras for ownersYes
Their words
“Pet parents can also stay connected throughout their dog's stay with updates such as photos, Pawgress Reports, and live webcam access to check in on the fun.”stcharles.petsuitesofamerica.com/services/daycare
Photo / report-card updatesYes
Their words
“Pet parents can also stay connected throughout their dog's stay with updates such as photos, Pawgress Reports, and live webcam access to check in on the fun.”stcharles.petsuitesofamerica.com/services/daycare
ToursWalk-in tours welcome
Their words
“We welcome prospective pet parents to tour their local PetSuites, meet our team, see the accommodations, and ask questions before booking.”stcharles.petsuitesofamerica.com/services/boarding
Administers medicationNo charge except injections
Their words
“Yes. Our Pet Pros can administer most medications at no additional charge. However, PetSuites is unable to administer injections.”stcharles.petsuitesofamerica.com/services/boarding
Show 15 policies not published on their website
Bordetella lead timeNot published on their website
Fecal / parasite testNot published on their website
Staff on site overnightNot published on their website
Staff-to-dog ratioNot published on their website
Maximum playgroup sizeNot published on their website
Staff certificationNot published on their website
Groups separated byNot published on their website
Time out of their roomNot published on their website
CapacityNot published on their website
Climate controlNot published on their website
Injury / fight policyNot published on their website
Veterinary accessNot published on their website
FeedingNot published on their website
AvailabilityNot published on their website
Online bookingNot published on their website
Policies change, so confirm anything that matters when you book. Items marked “described by reviewers” come from customers, not from the facility.
Score & reviews
9.2ExcellentDogs Away score
Higher is better. A score backed by more reviews is more reliable. Read the reviews on Google Maps. Data as of July–October 2026.
What reviewers mention most
webcams 13pawgress reports 4pet suites 4enrichment sessions 4anxious dogs 3gold package 2exhausted dogs 2potty breaks 2
Topics extracted from public review text, with the number of reviews that mention each.
Who they take & how they care
- Senior dogs
- Boarding offers added comfort for senior guestsStated on their website
- Minimum age
- Daycare: pets must be at least 12 weeks oldStated on their website
- Unaltered dogs & females in heat
- Unaltered dogs may board but are kept out of group play (individual play instead)Stated on their website
- Cats
- Boards cats in private multi-level condosStated on their website
In the facility’s own words, summarized. Confirm when you book.
Price history
| Year | Boarding | Daycare | Source |
|---|---|---|---|
| 2025 | — | $36/day | Archived page, 2025-03-20 |
| Now | — | $37/day | Their website, 2026-10-27 |
First-dog standard rate, lower end of any range. How this feeds the market trend: Dogs Away Boarding Price Index.
Hours
- Mon
- 6:30 AM–7 PM
- Tue
- 6:30 AM–7 PM
- Wed
- 6:30 AM–7 PM
- Thu
- 6:30 AM–7 PM
- Fri
- 6:30 AM–7 PM
- Sat
- 7 AM–5 PM
- Sun
- 12–5 PM
From the public profile, July–October 2026. Drop-off and pick-up windows can be narrower; holiday hours vary.
For travelers
- ORD · Chicago O'Hare
- 23.1 mi
- MDW · Chicago Midway
- 32 mi
- Weekday hours span
- 6:30 AM – 7 PM
- Open Sunday
- Yes
Straight-line miles, not driving distance. Hours span from the public profile; confirm drop-off and pick-up windows before a flight.
Location
2790 W Main St, St. Charles, IL 60175
37.1 miles from downtown Chicago · Get directions
Amenities & details
Onsite servicesWheelchair accessible entranceWheelchair accessible parking lot
Self-reported on the business’s public profile.
Questions about PetSuites St. Charles
What services does PetSuites St. Charles offer?
PetSuites St. Charles is listed as a pet boarding service in St. Charles, IL, offering boarding, daycare.
How much does PetSuites St. Charles charge?
Its website lists daycare at $37 per day (first-dog standard rate, checked 2026-10-27). Holiday surcharges and add-ons vary; confirm when booking.
What vaccines does PetSuites St. Charles require?
According to its website: Required: rabies, DHPP, Bordetella, canine influenza · Not mentioned: leptospirosis.
Is someone on site overnight at PetSuites St. Charles?
PetSuites St. Charles's website does not say whether a person is on site overnight (checked 2026-08-20). That is common — ask the facility directly before booking an overnight stay.
How does PetSuites St. Charles compare with other Chicago facilities?
It ranks #254 of 386 in the Chicago index by Dogs Away score (9.2/10, excellent), based on 215 Google reviews averaging 4.6 stars.
Cite this record
Facts on this page are sourced line by line. To reference it:
PetSuites St. Charles, St. Charles, IL. Dogs Away facility record, 2026-08-20. https://dogsaway.co/chicago-il/petsuites-st-charles/Similar places near St. Charles
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