Ruffner's Luxury Pet Boarding
BoardingDaycare
Dogs Away score9.4 /10Excellent · 159 reviews · top 46% in Chicago
Sources
Behind the 9.4
- Reviews read
- 159 on Google
- Average stars
- 4.70 ★
- Rank
- #168 of 386 in Chicago
- Ratings as of
- July–October 2026
Published rate$45 /nightFrom their website, 2026-10-27
$40middle $60$90
Below the Chicago middle price
Sources
Behind the $45
- Source
- Ruffner's Luxury Pet Boarding’s own website
- Checked on
- 2026-10-27
- Rate type
- First dog, standard night
“w/Full Day of Daycare $55 w/Half Day of Daycare $50 No Daycare; includes 4 trips outside to a private, spacious, outdoor run. $45 ... and an evening Frosty Paw treat. Check out of add-on services to pamper your pup! $60 ... 1 DOG Hourly $10 Full Day $30”Open their price page ↗
Ruffner's Luxury Pet Boarding is a pet boarding in St. Charles, IL, offering boarding & daycare. It scores 9.4/10 (excellent) from 159 Google reviews averaging 4.7 stars — #168 of 386 in Chicago. Its website lists boarding from $45–$60 per night and daycare from $30 per day. Of the 27 policies we check, its website states 13.
Staff on site overnightStated on the facility’s own website.
Vaccine rules publishedRequired: rabies, DHPP, Bordetella · Not mentioned: canine influenza, leptospirosis
Outdoor access: indoor outdoorPer the facility’s website.
Publishes its ratesQuoted below with a link to the source page.
Key facts
- Services
- BoardingDaycareGroomingPet sittingTraining Confirmed on their own website
- Type
- Dedicated facility
- Boarding rate
- $45–$60/night
- Daycare rate
- $30/day
- Open 24 hours
- No
- Rank in Chicago
- #168 of 386
- Google rating
- ★4.7 (159)
- From downtown
- 36.5 mi
- Profile claimed on Google
- Yes
Policies & requirements
13/27
13 of the 27 policies owners ask about are published on their website.Checked on their website, 2026-08-20. Open a policy to see their exact words.
Admission requirements4 of 6 published
Vaccinations requiredRequired: rabies, DHPP, Bordetella · Not mentioned: canine influenza, leptospirosis
Their words
“We require all dogs to have a negative fecal sample, rabies vaccination, distemper vaccination, and bordetella vaccination AT LEAST ten days prior to boarding.”ruffnersdoggiedaycare.com/faqs.html
Bordetella lead time10 days before arrival
Their words
“We require all dogs to have a negative fecal sample, rabies vaccination, distemper vaccination, and bordetella vaccination AT LEAST ten days prior to boarding.”ruffnersdoggiedaycare.com/faqs.html
Fecal / parasite testNegative test required
Their words
“Negative Stool Results: including Giardia screening must be sent BEFORE arrival”ruffnersdoggiedaycare.com/boarding.html
Vaccination recordsProof checked, not taken on word
Their words
“Vaccination records must be submitted prior to drop-off. Please note that no exceptions will be made.”ruffnersdoggiedaycare.com/facility-policies--forms.html
Operations9 of 21 published
Staff on site overnightYes — a person is on site
Their words
“there is always someone on site that has been trained to handle any situation that may arise.”ruffnersdoggiedaycare.com/faqs.html
Time out of their roomDaycare plus 2 trips to a private outdoor run daily (4 trips without daycare)
Their words
“Includes a nicely decorated 4 x 12 room with a bed, daycare (durations below) then 2 trips outside to a private, spacious, outdoor run.”ruffnersdoggiedaycare.com/boarding.html
Solo care for dogs who skip group playPaid add-on
Their words
“One-on-One Playtime with staff members +$6”ruffnersdoggiedaycare.com/boarding.html
HousingSuite
Their words
“We have standard and luxury suites for dogs that will make them feel at home, equipped with a comfortable doggie bed, blankets, and more.”ruffnersdoggiedaycare.com/about.html
Outdoor accessIndoor outdoor
Their words
“Depending on the weather, dogs will play with the group outside on our K9 grass or indoors in one of our large play rooms.”ruffnersdoggiedaycare.com/about.html
Live cameras for ownersNo client-viewable cameras
Their words
“Q: Do you offer a web cam option? A: No, but feel free to call or e-mail and check in on your pets during our open hours.”ruffnersdoggiedaycare.com/faqs.html
ToursWalk-in tours welcome
Their words
“A: Of course. The best time to tour the facility is between 9am and 4pm Monday Friday”ruffnersdoggiedaycare.com/faqs.html
Administers medicationYes, no charge
Their words
“The administration of up to three medications is provided at no additional cost. Each additional medication will incur a one-time fee of $2 (not charged per day).”ruffnersdoggiedaycare.com/facility-policies--forms.html
FeedingOwner's food required
Their words
“All suites include the feeding of your own food. Please bring your pet s food and treats from home.”ruffnersdoggiedaycare.com/boarding.html
Show 14 policies not published on their website
Spay / neuterNot published on their website
Temperament evaluationNot published on their website
Staff-to-dog ratioNot published on their website
Maximum playgroup sizeNot published on their website
Staff certificationNot published on their website
Play modelNot published on their website
Groups separated byNot published on their website
CapacityNot published on their website
Climate controlNot published on their website
Photo / report-card updatesNot published on their website
Injury / fight policyNot published on their website
Veterinary accessNot published on their website
AvailabilityNot published on their website
Online bookingNot published on their website
Policies change, so confirm anything that matters when you book. Items marked “described by reviewers” come from customers, not from the facility.
Score & reviews
9.4ExcellentDogs Away score
Higher is better. A score backed by more reviews is more reliable. Read the reviews on Google Maps. Data as of July–October 2026.
What reviewers mention most
daycare 18caring staff 12dog care 12happy dogs 5attention 4grooming 3tired dogs 2prompt communication 2
Topics extracted from public review text, with the number of reviews that mention each.
Booking terms & safety
- Checkout time
- Pick up before 12 PM; later pick-ups are charged a full day of boardingStated on their website
- How a stay is counted
- Charged per day, including drop-off day; departure day is free if picked up before noonStated on their website
- Late pick-up
- Pick-ups after 12 PM are charged a full day of boardingStated on their website
- Cancellation
- No deposit or cancellation fee; $50 fee for a no-call no-showStated on their website
In the facility’s own words, summarized. Confirm when you book.
Who they take & how they care
- Updates during a stay
- Optional pictures and updates by text or email for $5Stated on their website
- Cats
- Boards cats in three-level cat condosStated on their website
In the facility’s own words, summarized. Confirm when you book.
Price history
| Year | Boarding | Daycare | Source |
|---|---|---|---|
| 2025 | $43–$56/night | — | Archived page, 2025-12-12 |
| Now | $45–$60/night | $30/day | Their website, 2026-10-27 |
First-dog standard rate, lower end of any range. How this feeds the market trend: Dogs Away Boarding Price Index.
Hours
- Mon
- 7 AM–6 PM
- Tue
- 7 AM–6 PM
- Wed
- 7 AM–6 PM
- Thu
- 7 AM–6 PM
- Fri
- 7 AM–6 PM
- Sat
- 8 AM–5 PM
- Sun
- 3–5 PM
From the public profile, July–October 2026. Drop-off and pick-up windows can be narrower; holiday hours vary.
For travelers
- ORD · Chicago O'Hare
- 22.4 mi
- MDW · Chicago Midway
- 31.5 mi
- Weekday hours span
- 7 AM – 6 PM
- Open Sunday
- Yes
Straight-line miles, not driving distance. Hours span from the public profile; confirm drop-off and pick-up windows before a flight.
Location
1880 Dean St, St. Charles, IL 60174
36.5 miles from downtown Chicago · Get directions
Amenities & details
Onsite servicesWheelchair accessible entranceWheelchair accessible parking lot
Self-reported on the business’s public profile.
Questions about Ruffner's Luxury Pet Boarding
What services does Ruffner's Luxury Pet Boarding offer?
Ruffner's Luxury Pet Boarding is listed as a pet boarding service in St. Charles, IL, offering boarding, daycare.
How much does Ruffner's Luxury Pet Boarding charge?
Its website lists overnight boarding at $45–$60 per night and daycare at $30 per day (first-dog standard rate, checked 2026-10-27). Holiday surcharges and add-ons vary; confirm when booking. The Chicago median published boarding rate is $60/night.
What vaccines does Ruffner's Luxury Pet Boarding require?
According to its website: Required: rabies, DHPP, Bordetella · Not mentioned: canine influenza, leptospirosis.
Is someone on site overnight at Ruffner's Luxury Pet Boarding?
Yes — a person is on site, according to the facility's own website.
How does Ruffner's Luxury Pet Boarding compare with other Chicago facilities?
It ranks #168 of 386 in the Chicago index by Dogs Away score (9.4/10, excellent), based on 159 Google reviews averaging 4.7 stars.
Cite this record
Facts on this page are sourced line by line. To reference it:
Ruffner's Luxury Pet Boarding, St. Charles, IL. Dogs Away facility record, 2026-08-20. https://dogsaway.co/chicago-il/ruffner-s-luxury-pet-boarding/Similar places near St. Charles
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