PupStars Pet Care
DaycareBoarding
Dogs Away score9.8 /10Exceptional · 323 reviews · top 3% in Chicago
Sources
Behind the 9.8
- Reviews read
- 323 on Google
- Average stars
- 4.90 ★
- Rank
- #8 of 386 in Chicago
- Ratings as of
- July–October 2026
Published rate$49 /dayFrom their website, 2026-10-27
$30middle $41$55
Above the Chicago middle price
Sources
Behind the $49
- Source
- PupStars Pet Care’s own website
- Checked on
- 2026-10-27
- Rate type
- First dog, standard day
“Rates Daycare Daily Rate *$49”Open their price page ↗
PupStars Pet Care is a dog daycare in Chicago, IL, offering daycare & boarding. It scores 9.8/10 (exceptional) from 323 Google reviews averaging 4.9 stars — #8 of 386 in Chicago. Its website lists daycare from $49 per day. Of the 27 policies we check, its website states 15.
Top 3% in Chicago#8 of 386 by Dogs Away score, from 323 reviews.
Vaccine rules publishedRequired: rabies, DHPP, Bordetella · Not mentioned: canine influenza, leptospirosis
Outdoor access: yard and poolPer the facility’s website.
Publishes its ratesQuoted below with a link to the source page.
Key facts
- Services
- DaycareDog walkingBoardingGrooming Confirmed on their own website
- Type
- Dedicated facility
- Boarding rate
- Not published
- Daycare rate
- $49/day
- Open 24 hours
- No
- Rank in Chicago
- #8 of 386
- Google rating
- ★4.9 (323)
- From downtown
- 2.9 mi
- Neighborhood
- Near West Side
- Profile claimed on Google
- Yes
Policies & requirements
15/27
15 of the 27 policies owners ask about are published on their website.Checked on their website, 2026-08-20. Open a policy to see their exact words.
Admission requirements5 of 6 published
Vaccinations requiredRequired: rabies, DHPP, Bordetella · Not mentioned: canine influenza, leptospirosis
Their words
“To ensure a safe environment for all pets, we require: Up-to-date Rabies vaccination Distemper vaccination Bordetella (kennel cough) vaccination”pupstarspetcare.com/
Fecal / parasite testNegative test required
Their words
“Negative Fecal Report : A test confirming negative results within the last 6 months.”pupstarspetcare.com/FAQ
Spay / neuterRequired from 12 months
Their words
“All dogs must be spayed or neutered by the age of 1 year.”pupstarspetcare.com/FAQ
Temperament evaluationRequired before a first stay (free)
Their words
“Then, every dog gets a free 30-minute evaluation before their first visit to meet the group, get familiar with us, and feel comfortable.”pupstarspetcare.com/FAQ
Vaccination recordsProof checked, not taken on word
Their words
“First, register on Gingr and upload your pup’s vaccination records.”pupstarspetcare.com/FAQ
Operations10 of 21 published
Staff-to-dog ratio1:15 staff to dogs
Their words
“every on-site visit is carefully supervised with a handler-to-dog ratio of 1:15 to ensure a safe and positive environment.”pupstarspetcare.com/
Staff certificationPet first aid / CPR certified staff
Their words
“Our First-Aid & CPR-Certified staff are trained to actively supervise all dogs, monitor behavior, and ensure safe interactions at all times.”pupstarspetcare.com/dog-daycare
Groups separated bySize and temperament
Their words
“Although we group dogs by size and temperament, we also encourage interactions that mirror how humans socialize in everyday life.”pupstarspetcare.com/dog-daycare
Time out of their room4.5-7 hours daily playtime
Their words
“A typical daycare day includes approximately 4.5 to 7 hours of playtime, depending on your dog’s energy level, tolerance, and whether transportation services are used.”pupstarspetcare.com/FAQ
Outdoor accessYard and pool
Their words
“Dogs play in a 10,000 sq ft indoor and outdoor place with pools and ramps.”pupstarspetcare.com/FAQ
Climate controlClimate-controlled
Their words
“Is the facility climate controlled? Yes, all indoor areas are climate-controlled and have HVAC with air purifiers .”pupstarspetcare.com/FAQ
ToursTours by appointment
Their words
“Tours are typically provided during your dog’s temperament test. However, you may also call to schedule a separate tour of our Chicago dog daycare facility.”pupstarspetcare.com/FAQ
Administers medicationYes
Their words
“Professional staff who will administer medication as directed to ensure your pet’s health needs are met”pupstarspetcare.com/boarding-services
FeedingOwner's food required
Their words
“At PupStars Pet Care, we provide everything your dog needs during their boarding stay, except for food. If needed, dry dog food is available for purchase”pupstarspetcare.com/boarding-services
Online bookingYes
Their words
“Registration : Takes two minutes on our Gingr app.”pupstarspetcare.com/FAQ
Show 12 policies not published on their website
Bordetella lead timeNot published on their website
Staff on site overnightNot published on their website
Maximum playgroup sizeNot published on their website
Play modelNot published on their website
Solo care for dogs who skip group playNot published on their website
HousingNot published on their website
CapacityNot published on their website
Live cameras for ownersNot published on their website
Photo / report-card updatesNot published on their website
Injury / fight policyNot published on their website
Veterinary accessNot published on their website
AvailabilityNot published on their website
Policies change, so confirm anything that matters when you book. Items marked “described by reviewers” come from customers, not from the facility.
Score & reviews
9.8ExceptionalDogs Away score
Higher is better. A score backed by more reviews is more reliable. Read the reviews on Google Maps. Data as of July–October 2026.
What reviewers mention most
grooming 15welcoming staff 13instagram updates 10dog toys 5professional team 5outdoor play area 4spacious 3energetic dog 2
Topics extracted from public review text, with the number of reviews that mention each.
Booking terms & safety
- If a dog is sick
- Dogs with symptoms must stay home; if a dog gets sick they contact you and your vet and take urgent cases to a vetStated on their website
In the facility’s own words, summarized. Confirm when you book.
Who they take & how they care
- Anxious or shy dogs
- Shy dogs get slow introductions and a quiet space to settle inStated on their website
- Unaltered dogs & females in heat
- Females in heat cannot attend daycare or boardingStated on their website
In the facility’s own words, summarized. Confirm when you book.
Hours
- Mon
- 6 AM–7 PM
- Tue
- 6 AM–7 PM
- Wed
- 6 AM–7 PM
- Thu
- 6 AM–7 PM
- Fri
- 6 AM–7 PM
- Sat
- Closed
- Sun
- Closed
From the public profile, July–October 2026. Drop-off and pick-up windows can be narrower; holiday hours vary.
For travelers
- MDW · Chicago Midway
- 7.6 mi
- ORD · Chicago O'Hare
- 13 mi
- Weekday hours span
- 6 AM – 7 PM
- Open Sunday
- No
Straight-line miles, not driving distance. Hours span from the public profile; confirm drop-off and pick-up windows before a flight.
Location
2337 W Lake St, Chicago, IL 60612
2.9 miles from downtown Chicago · Near West Side · Get directions
Amenities & details
Identifies as Black-ownedIdentifies as veteran-ownedIdentifies as women-ownedOnsite servicesLGBTQ+ friendlyTransgender safespaceFree street parking
Self-reported on the business’s public profile.
Questions about PupStars Pet Care
What services does PupStars Pet Care offer?
PupStars Pet Care is listed as a dog day care center in Chicago, IL, offering daycare, boarding.
How much does PupStars Pet Care charge?
Its website lists daycare at $49 per day (first-dog standard rate, checked 2026-10-27). Holiday surcharges and add-ons vary; confirm when booking.
What vaccines does PupStars Pet Care require?
According to its website: Required: rabies, DHPP, Bordetella · Not mentioned: canine influenza, leptospirosis.
Is someone on site overnight at PupStars Pet Care?
PupStars Pet Care's website does not say whether a person is on site overnight (checked 2026-08-20). That is common — ask the facility directly before booking an overnight stay.
How does PupStars Pet Care compare with other Chicago facilities?
It ranks #8 of 386 in the Chicago index by Dogs Away score (9.8/10, exceptional), based on 323 Google reviews averaging 4.9 stars.
Cite this record
Facts on this page are sourced line by line. To reference it:
PupStars Pet Care, Chicago, IL. Dogs Away facility record, 2026-08-20. https://dogsaway.co/chicago-il/pupstars-pet-care/Similar places near Chicago
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