Best Friends Pet Hotel
Boarding
Dogs Away score9.2 /10Excellent · 232 reviews · top 61% in Indianapolis
Sources
Behind the 9.2
- Reviews read
- 232 on Google
- Average stars
- 4.60 ★
- Rank
- #17 of 29 in Indianapolis
- Ratings as of
- July–October 2026
Policies published9 of 27From their website, 2026-10-19
Best Friends Pet Hotel is a pet boarding in Indianapolis, IN, offering boarding. It scores 9.2/10 (excellent) from 232 Google reviews averaging 4.6 stars — #17 of 29 in Indianapolis. Of the 27 policies we check, its website states 9.
No overnight staffStated on the facility’s own website.
Vaccine rules publishedRequired: rabies, DHPP, Bordetella · Not mentioned: canine influenza, leptospirosis
Live cameras for ownersPer the facility’s website.
Key facts
- Services
- BoardingGroomingPet sitting
- Type
- Dedicated facility
- Boarding rate
- Not published
- Daycare rate
- Not published
- Open 24 hours
- No
- Rank in Indianapolis
- #17 of 29
- Google rating
- ★4.6 (232)
- From downtown
- 11.1 mi
- Neighborhood
- Castleton
- Profile claimed on Google
- Yes
Policies & requirements
9/27
9 of the 27 policies owners ask about are published on their website.Checked on their website, 2026-10-19. Open a policy to see their exact words.
Admission requirements2 of 6 published
Vaccinations requiredRequired: rabies, DHPP, Bordetella · Not mentioned: canine influenza, leptospirosis
Their words
“we require dogs to be current on their core vaccinations before their stay. Required vaccines typically include Rabies, Distemper, and Bordetella.”bestfriendspethotel.com/vaccine-health-requirements/
Spay / neuterRequired for group play only
Their words
“Dogs participating in group play must also be spayed or neutered.”bestfriendspethotel.com/vaccine-health-requirements/
Operations7 of 21 published
Staff on site overnightNo — nobody is on site overnight
Their words
“We do not have staff members on site overnight, except at our Walt Disney World location.”bestfriendspethotel.com/faq/
Solo care for dogs who skip group playOffered
Their words
“Depending on your dog's temperament, they'll enjoy supervised group play with compatible playmates or one-on-one attention.”bestfriendspethotel.com/dog-boarding/
HousingCrate free
Their words
“All centers are crate-free, clean, and climate-controlled to ensure every pet s comfort throughout their stay.”bestfriendspethotel.com/locations/indianapolis/
Climate controlClimate-controlled
Their words
“Climate-controlled suites, sanitized play areas, and regular safety checks ensure your pet is always in a clean and secure environment.”bestfriendspethotel.com/locations/indianapolis/
Live cameras for ownersYes
Their words
“Watch them play, nap, and socialize throughout the day. It s peace of mind you can see in real-time.”bestfriendspethotel.com/locations/indianapolis/
FeedingEither house or owner's food
Their words
“Whether you bring food from home or use our premium options, we've got it covered.”bestfriendspethotel.com/about/
Online bookingYes
Their words
“Book Online Quick and easy online reservation system available 24/7”bestfriendspethotel.com/locations/indianapolis/
Show 18 policies not published on their website
Bordetella lead timeNot published on their website
Fecal / parasite testNot published on their website
Temperament evaluationNot published on their website
Vaccination recordsNot published on their website
Staff-to-dog ratioNot published on their website
Maximum playgroup sizeNot published on their website
Staff certificationNot published on their website
Play modelNot published on their website
Groups separated byNot published on their website
Time out of their roomNot published on their website
Outdoor accessNot published on their website
CapacityNot published on their website
Photo / report-card updatesNot published on their website
ToursNot published on their website
Injury / fight policyNot published on their website
Veterinary accessNot published on their website
Administers medicationNot published on their website
AvailabilityNot published on their website
Policies change, so confirm anything that matters when you book. Items marked “described by reviewers” come from customers, not from the facility.
Score & reviews
9.2ExcellentDogs Away score
Higher is better. A score backed by more reviews is more reliable. Read the reviews on Google Maps. Data as of July–October 2026.
What reviewers mention most
friendly staff 63grooming 28happy dogs 10pet hotel 9day camp 4treating pets like family 3committed staff 3foster care 2
Topics extracted from public review text, with the number of reviews that mention each.
Hours
- Mon
- 7–11 AM, 3–6 PM
- Tue
- 7–11 AM, 3–6 PM
- Wed
- 7–11 AM, 3–6 PM
- Thu
- 7–11 AM, 3–6 PM
- Fri
- 7–11 AM, 3–6 PM
- Sat
- 9 AM–4 PM
- Sun
- 12–4 PM
From the public profile, July–October 2026. Drop-off and pick-up windows can be narrower; holiday hours vary.
Location
8224 Bash St, Indianapolis, IN 46250
11.1 miles from downtown Indianapolis · Castleton · Get directions
Amenities & details
Wheelchair accessible parking lot
Self-reported on the business’s public profile.
Questions about Best Friends Pet Hotel
What services does Best Friends Pet Hotel offer?
Best Friends Pet Hotel is listed as a pet boarding service in Indianapolis, IN, offering boarding.
How much does Best Friends Pet Hotel charge?
We did not find a published rate on Best Friends Pet Hotel's website when we checked it (2026-10-19); call the facility for pricing. For reference, the Indianapolis median published boarding rate is $46/night across 10 facilities.
What vaccines does Best Friends Pet Hotel require?
According to its website: Required: rabies, DHPP, Bordetella · Not mentioned: canine influenza, leptospirosis.
Is someone on site overnight at Best Friends Pet Hotel?
No — nobody is on site overnight, according to the facility's own website.
How does Best Friends Pet Hotel compare with other Indianapolis facilities?
It ranks #17 of 29 in the Indianapolis index by Dogs Away score (9.2/10, excellent), based on 232 Google reviews averaging 4.6 stars.
Cite this record
Facts on this page are sourced line by line. To reference it:
Best Friends Pet Hotel, Indianapolis, IN. Dogs Away facility record, 2026-10-19. https://dogsaway.co/indianapolis-in/best-friends-pet-hotel/Similar places near Indianapolis
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