Willow Pet Hotel

★ 4.3 · 177 Google reviews·Pet boarding·Deer Park, NY
Willow Pet Hotel, Deer Park
Boarding
Dogs Away score8.7 /10Very good · 177 reviews · top 92% in New York
Sources
Behind the 8.7
Reviews read
177 on Google
Average stars
4.30 ★
Rank
#552 of 642 in New York
Ratings as of
July–October 2026
See the reviews on Google ↗
Published rate$40 /nightFrom their website, 2026-10-27
Sources
Behind the $40
Source
Willow Pet Hotel’s own website
Checked on
2026-10-27
Rate type
First dog, standard night
“PRICING* 29 lbs & under: $40.00 30 lbs to 49 lbs: $50.00 50 lbs & up: $60.00”
Open their price page ↗

Willow Pet Hotel is a pet boarding in Deer Park, NY, offering boarding. It scores 8.7/10 (very good) from 177 Google reviews averaging 4.3 stars — #552 of 642 in New York. Its website lists boarding from $40–$60 per night. Of the 27 policies we check, its website states 5.

Outdoor access: indoor outdoorPer the facility’s website.
Publishes its ratesQuoted below with a link to the source page.

Key facts

Services
BoardingGrooming Confirmed on their own website
Type
Dedicated facility
Boarding rate
$40–$60/night
Daycare rate
Not published
Open 24 hours
No
Rank in New York
#552 of 642
Google rating
★4.3 (177)
From downtown
35.5 mi
Profile claimed on Google
Yes

Policies & requirements

5/27

5 of the 27 policies owners ask about are published on their website.Checked on their website, 2026-09-09. Open a policy to see their exact words.

Operations5 of 21 published
Staff-to-dog ratio1:10 staff to dogs
Their words
“On average, group sizes run a 10-to-1 dog-to-counselor ratio.”willowpethotel.com/dog-boarding/
Groups separated bySize, temperament and play style
Their words
“Dogs are grouped based on size, temperament, and play style, so everyone has a safe and enjoyable experience.”willowpethotel.com/doggy-day-care/
Solo care for dogs who skip group playOffered
Their words
“Private Play Time Give your dogs the kind of special love and attention that they receive at home.”willowpethotel.com/dog-boarding/
Outdoor accessIndoor outdoor
Their words
“Our indoor and outdoor play areas are fully secured, cleaned daily, and monitored at all times.”willowpethotel.com/doggy-day-care/
ToursTours offered
Their words
“If you’re ready to schedule your cat’s stay or would like to tour our facility, we invite you to reach out. You can call our front desk, use our online reservation system, or stop by during tour hours.”willowpethotel.com/cat-boarding/
Show 22 policies not published on their website
Vaccinations requiredNot published on their website
Bordetella lead timeNot published on their website
Fecal / parasite testNot published on their website
Spay / neuterNot published on their website
Temperament evaluationNot published on their website
Vaccination recordsNot published on their website
Staff on site overnightNot published on their website
Maximum playgroup sizeNot published on their website
Staff certificationNot published on their website
Play modelNot published on their website
Time out of their roomNot published on their website
HousingNot published on their website
CapacityNot published on their website
Climate controlNot published on their website
Live cameras for ownersNot published on their website
Photo / report-card updatesNot published on their website
Injury / fight policyNot published on their website
Veterinary accessNot published on their website
Administers medicationNot published on their website
FeedingNot published on their website
AvailabilityNot published on their website
Online bookingNot published on their website

Policies change, so confirm anything that matters when you book. Items marked “described by reviewers” come from customers, not from the facility.

Score & reviews

8.7Very goodDogs Away score
5 ★124
4 ★25
3 ★5
2 ★7
1 ★16
★ 4.30Google average
177reviews behind the score
★ 4.67New York average

Higher is better. A score backed by more reviews is more reliable. Read the reviews on Google Maps. Data as of July–October 2026.

What reviewers mention most

grooming 22pet hotel 6kennel cough 5nail clipping 3cat boarding 3happy dog 3day care 3grooming salon 2

Topics extracted from public review text, with the number of reviews that mention each.

Booking terms & safety

Cancellation
Cancel 5+ days before check-in and the $35 deposit is kept as credit; later cancellations forfeit itStated on their website

In the facility’s own words, summarized. Confirm when you book.

Who they take & how they care

Senior dogs
Special care is available for senior dogsStated on their website
Cats
Boards cats in condos in a quiet space of their ownStated on their website

In the facility’s own words, summarized. Confirm when you book.

Price history

Published rate for the same product as today, from archived copies of the facility’s own rate page.
YearBoardingDaycareSource
2025$40–$60/night—Archived page, 2025-10-07
Now$40–$60/night—Their website, 2026-10-27

First-dog standard rate, lower end of any range. How this feeds the market trend: Dogs Away Boarding Price Index.

Hours

Mon
7 AM–7 PM
Tue
7 AM–7 PM
Wed
7 AM–7 PM
Thu
7 AM–7 PM
Fri
7 AM–7 PM
Sat
8:30 AM–5 PM
Sun
Closed

From the public profile, July–October 2026. Drop-off and pick-up windows can be narrower; holiday hours vary.

For travelers

JFK · New York JFK
24.9 mi
LGA · LaGuardia
28.5 mi
EWR · Newark Liberty
44.5 mi
Weekday hours span
7 AM – 7 PM
Open Sunday
No

Straight-line miles, not driving distance. Hours span from the public profile; confirm drop-off and pick-up windows before a flight.

Location

1926 Deer Park Ave, Deer Park, NY 11729

35.5 miles from downtown New York · Get directions

Amenities & details

Onsite servicesWheelchair accessible entranceWheelchair accessible parking lot

Self-reported on the business’s public profile.

Questions about Willow Pet Hotel

What services does Willow Pet Hotel offer?
Willow Pet Hotel is listed as a pet boarding service in Deer Park, NY, offering boarding.
How much does Willow Pet Hotel charge?
Its website lists overnight boarding at $40–$60 per night (first-dog standard rate, checked 2026-10-27). Holiday surcharges and add-ons vary; confirm when booking. The New York median published boarding rate is $74/night.
Is someone on site overnight at Willow Pet Hotel?
Willow Pet Hotel's website does not say whether a person is on site overnight (checked 2026-09-09). That is common — ask the facility directly before booking an overnight stay.
How does Willow Pet Hotel compare with other New York facilities?
It ranks #552 of 642 in the New York index by Dogs Away score (8.7/10, very good), based on 177 Google reviews averaging 4.3 stars.

Cite this record

Facts on this page are sourced line by line. To reference it:

Willow Pet Hotel, Deer Park, NY. Dogs Away facility record, 2026-09-09. https://dogsaway.co/new-york-ny/willow-pet-hotel/

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