Happy Pets Palace and Playground
BoardingDaycare
Dogs Away score9.4 /10Excellent · 242 reviews · top 44% in Phoenix
Sources
Behind the 9.4
- Reviews read
- 242 on Google
- Average stars
- 4.70 ★
- Rank
- #81 of 193 in Phoenix
- Ratings as of
- July–October 2026
Published rate$48 /nightFrom their website, 2026-09-07
$45middle $55$90
Below the Phoenix middle price
Sources
Behind the $48
- Source
- Happy Pets Palace and Playground’s own website
- Checked on
- 2026-09-07
- Rate type
- First dog, standard night
“Basic Overnight Boarding 1 Dog – $48/night 2 Dogs – $44/night (8% Discount) 3 Dogs – $43/night (10% Discount) 4 Dogs – $42/night (12% Discount) ... Daycare Prices $38 Full Day : Up to 12 hours”Open their price page ↗
Happy Pets Palace and Playground is a pet boarding in Chandler, AZ, offering boarding & daycare. It scores 9.4/10 (excellent) from 242 Google reviews averaging 4.7 stars — #81 of 193 in Phoenix. Its website lists boarding from $48 per night and daycare from $38 per day. Of the 27 policies we check, its website states 15.
No overnight staffStated on the facility’s own website.
Vaccine rules publishedRequired: rabies, DHPP · Recommended: Bordetella · Not mentioned: canine influenza, leptospirosis
Open play with enforced restPlay model, per the facility.
Outdoor access: indoor outdoorPer the facility’s website.
Live cameras for ownersPer the facility’s website.
Key facts
- Services
- BoardingDaycare Confirmed on their own website
- Type
- Dedicated facility
- Boarding rate
- $48/night
- Daycare rate
- $38/day
- Open 24 hours
- No
- Rank in Phoenix
- #81 of 193
- Google rating
- ★4.7 (242)
- From downtown
- 18.0 mi
- Additional dog
- 2 dogs $44/night each, 3 dogs $43/night, 4 dogs $42/night
- Profile claimed on Google
- Yes
Policies & requirements
15/27
15 of the 27 policies owners ask about are published on their website.Checked on their website, 2026-10-20. Open a policy to see their exact words.
Admission requirements4 of 6 published
Vaccinations requiredRequired: rabies, DHPP · Recommended: Bordetella · Not mentioned: canine influenza, leptospirosis
Their words
“All dogs must be current on rabies and distemper. We suggest puppies receive at least one Bordetella vaccination because of their young immune systems.”happypetspalace.com/requirements-faqs/
Spay / neuterRequired from 24 months
Their words
“Neuter or spay, is it required? Yes, we require dogs to be neutered or spayed by 2 years of age.”happypetspalace.com/requirements-faqs/
Temperament evaluationRequired before a first stay
Their words
“Boarding dogs must also go through our meet and greet evaluation because at Happy Pets Palace all boarding dogs receive doggy daycare included in their stay.”happypetspalace.com/requirements-faqs/
Vaccination recordsProof checked, not taken on word
Their words
“Vaccinations records are required by a licensed vet for Rabies and Distemper.”happypetspalace.com/new-client-signup/
Operations11 of 21 published
Staff on site overnightNo — nobody is on site overnight
Their words
“Is there someone there all night? Our Mesa and Chandler locations do not have overnight staff, but we do have staff come in at 10PM to check on all the dogs”happypetspalace.com/dog-boarding/
Staff certificationPet first aid / CPR certified staff
Their words
“Employees trained in pet first aid and CPR, as well as reading dog body language and knowing what is good play and how to redirect dogs when needed.”happypetspalace.com/dog-boarding/
Play modelOpen play with enforced rest
Their words
“Dogs that eat lunch receive approximately 90 minutes away from group play to eat, digest, and rest before returning to activity.”happypetspalace.com/doggy-day-care/
Groups separated bySize and temperament
Their words
“Daycare Dogs are Grouped by Size and Play Temperaments”happypetspalace.com/doggy-day-care/
Time out of their roomUp to 12 hours a day of supervised group play
Their words
“Up to 12 hours a day of supervised group play”happypetspalace.com/doggy-day-care/
Solo care for dogs who skip group playPaid add-on
Their words
“Deluxe boarding adds daily one-on-one time and a short video for $25 a night on top.”happypetspalace.com/dog-boarding/
Outdoor accessIndoor outdoor
Their words
“Three inside/outside connected play yards with a fourth indoor yard. Inside/outside access all day between 6AM – 6:30PM, except during lunch and during dinner when turf is being cleaned.”happypetspalace.com/dog-boarding/
Live cameras for ownersYes
Their words
“We also have live stream webcams so you can check in on your dog anytime!”happypetspalace.com/
ToursWalk-in tours welcome
Their words
“Can we tour your facility? Yes! We LOVE to give tours. Stop by anytime that we’re open for business and we’ll show you around.”happypetspalace.com/requirements-faqs/
Administers medicationYes, no charge
Their words
“Medication administration at no extra charge”happypetspalace.com/dog-boarding/
FeedingOwner's food required
Their words
“Bring your own food for your dogs. This keeps your dog’s diet consistent during their stay.”happypetspalace.com/dog-boarding/
Show 12 policies not published on their website
Bordetella lead timeNot published on their website
Fecal / parasite testNot published on their website
Staff-to-dog ratioNot published on their website
Maximum playgroup sizeNot published on their website
HousingNot published on their website
CapacityNot published on their website
Climate controlNot published on their website
Photo / report-card updatesNot published on their website
Injury / fight policyNot published on their website
Veterinary accessNot published on their website
AvailabilityNot published on their website
Online bookingNot published on their website
Policies change, so confirm anything that matters when you book. Items marked “described by reviewers” come from customers, not from the facility.
Score & reviews
9.4ExcellentDogs Away score
Higher is better. A score backed by more reviews is more reliable. Read the reviews on Google Maps. Data as of July–October 2026.
What reviewers mention most
daycare 28camera access 8webcams 6overnight boarding 5puppy training 2puppy camps 2dog engagement 2live view cameras 2
Topics extracted from public review text, with the number of reviews that mention each.
Booking terms & safety
- Checkout time
- Boarding check-out is 10:30 AM; optional late check-out until 6:30 PM costs $24Stated on their website
- Late pick-up
- Optional late check-out until 6:30 PM costs $24Stated on their website
- Cancellation
- Boarding cancellation needs at least 48 hours' notice before the first nightStated on their website
- Collars
- Requires a plastic quick-release collar; buckle collars called dangerous in play groupsStated on their website
In the facility’s own words, summarized. Confirm when you book.
Who they take & how they care
- Unaltered dogs & females in heat
- Female dogs cannot be in season (in heat) while at the facilityStated on their website
In the facility’s own words, summarized. Confirm when you book.
Hours
- Mon
- 6 AM–6:30 PM
- Tue
- 6 AM–6:30 PM
- Wed
- 6 AM–6:30 PM
- Thu
- 6 AM–6:30 PM
- Fri
- 6 AM–6:30 PM
- Sat
- 8 AM–6:30 PM
- Sun
- 8–10:30 AM, 4–6:30 PM
From the public profile, July–October 2026. Drop-off and pick-up windows can be narrower; holiday hours vary.
For travelers
- PHX · Phoenix Sky Harbor
- 14.6 mi
- Weekday hours span
- 6 AM – 6:30 PM
- Open Sunday
- Yes
Straight-line miles, not driving distance. Hours span from the public profile; confirm drop-off and pick-up windows before a flight.
Location
1080 E Pecos Rd, Chandler, AZ 85225
18.0 miles from downtown Phoenix · Get directions
Amenities & details
Wheelchair accessible entranceWheelchair accessible parking lot
Self-reported on the business’s public profile.
Questions about Happy Pets Palace and Playground
What services does Happy Pets Palace and Playground offer?
Happy Pets Palace and Playground is listed as a pet boarding service in Chandler, AZ, offering boarding, daycare.
How much does Happy Pets Palace and Playground charge?
Its website lists overnight boarding at $48 per night and daycare at $38 per day (first-dog standard rate, checked 2026-09-07). Holiday surcharges and add-ons vary; confirm when booking. The Phoenix median published boarding rate is $55/night.
What vaccines does Happy Pets Palace and Playground require?
According to its website: Required: rabies, DHPP · Recommended: Bordetella · Not mentioned: canine influenza, leptospirosis.
Is someone on site overnight at Happy Pets Palace and Playground?
No — nobody is on site overnight, according to the facility's own website.
How does Happy Pets Palace and Playground compare with other Phoenix facilities?
It ranks #81 of 193 in the Phoenix index by Dogs Away score (9.4/10, excellent), based on 242 Google reviews averaging 4.7 stars.
Cite this record
Facts on this page are sourced line by line. To reference it:
Happy Pets Palace and Playground, Chandler, AZ. Dogs Away facility record, 2026-10-20. https://dogsaway.co/phoenix-az/happy-pets-palace-and-playground-8669/Similar places near Chandler
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