The Pets Inn
Boarding
Dogs Away score9.6 /10Exceptional · 317 reviews · top 13% in San Antonio
Sources
Behind the 9.6
- Reviews read
- 317 on Google
- Average stars
- 4.80 ★
- Rank
- #8 of 66 in San Antonio
- Ratings as of
- July–October 2026
Published rate$40 /nightFrom their website, 2026-09-08
$40middle $51$60
Below the San Antonio middle price
Sources
Behind the $40
- Source
- The Pets Inn’s own website
- Checked on
- 2026-09-08
- Rate type
- First dog, standard night
“$ 40 per night 3 x 6 standard room … $ 50 per night 6 x 7 suite room”Open their price page ↗
The Pets Inn is a pet boarding in San Antonio, TX, offering boarding. It scores 9.6/10 (exceptional) from 317 Google reviews averaging 4.8 stars — #8 of 66 in San Antonio. Its website lists boarding from $40–$50 per night. Of the 27 policies we check, its website states 13.
Vaccine rules publishedRequired: rabies, DHPP, Bordetella · Not mentioned: canine influenza, leptospirosis
Outdoor access: yardPer the facility’s website.
Publishes its ratesQuoted below with a link to the source page.
About this place
Pets Hotel
From the business’s public profile.
Key facts
- Services
- BoardingPet sitting Confirmed on their own website
- Type
- Dedicated facility
- Boarding rate
- $40–$50/night
- Daycare rate
- Not published
- Open 24 hours
- No
- Rank in San Antonio
- #8 of 66
- Google rating
- ★4.8 (317)
- From downtown
- 8.3 mi
- Neighborhood
- San Antonio International Airport Vicinity
- Additional dog
- Additional dog in the same kennel gets 50% off
- Profile claimed on Google
- Yes
Policies & requirements
13/27
13 of the 27 policies owners ask about are published on their website.Checked on their website, 2026-09-08. Open a policy to see their exact words.
Admission requirements4 of 6 published
Vaccinations requiredRequired: rabies, DHPP, Bordetella · Not mentioned: canine influenza, leptospirosis
Their words
“Dogs: Rabies , Distemper/Parvovirus (DAPP), and Bordetella .”thepetsinnsa.com/
Bordetella lead time5 days before arrival
Their words
“If your pet has no previous history of a vaccine, they will need to wait 5 days before boarding with us.”thepetsinnsa.com/
Temperament evaluationRequired for some dogs
Their words
“Pitbull , American Staffordshire mixes, Cane Corso, Great Dane and Rottweilers require a previous interview and personality assessment by our staff in order to receive our services. No exceptions.”thepetsinnsa.com/
Vaccination recordsProof checked, not taken on word
Their words
“Prior to the stay or at arrival please bring proof that your pet is up to date on the following vaccinations:”thepetsinnsa.com/
Operations10 of 21 published
Groups separated bySize and temperament
Their words
“Plus an additional 2,000 sq. ft. outdoor play area divided for dogs according to their size and temperament with ample area for running and playing.”thepetsinnsa.com/
Time out of their roomHourly outdoor play yard sessions 7am-7pm
Their words
“Hourly outdoor play yard sessions between 7 am - 7 pm.”thepetsinnsa.com/
Solo care for dogs who skip group playOffered
Their words
“For the safety and comfort of all canine guests, dogs requiring individual playtime will be accommodated in a private suite.”thepetsinnsa.com/
HousingRun
Their words
“Our facilities offer 100 spacious upscale runs to ensure that your furry family member will be safe, entertained, lovingly pampered and cared for during their stay.”thepetsinnsa.com/
Outdoor accessYard
Their words
“Plus an additional 2,000 sq. ft. outdoor play area divided for dogs according to their size and temperament with ample area for running and playing.”thepetsinnsa.com/
Capacity100
Their words
“Our facilities offer 100 spacious upscale runs to ensure that your furry family member will be safe, entertained, lovingly pampered and cared for during their stay.”thepetsinnsa.com/
Climate controlClimate-controlled
Their words
“Clean, modern, and climate controlled kennels for overnight stay at one simple rate for your peace of mind.”thepetsinnsa.com/
Photo / report-card updatesYes — described in 19 reviews, not stated by the facility
Administers medicationNo charge except injections
Their words
“We can administer some medication at no extra cost. We don t do injections.”thepetsinnsa.com/
FeedingOwner's food encouraged
Their words
“W e encourage you to bring your pet s regularly fed food. Please only bring the amount of food your pet will eat during the stay .”thepetsinnsa.com/
Show 13 policies not published on their website
Fecal / parasite testNot published on their website
Spay / neuterNot published on their website
Staff on site overnightNot published on their website
Staff-to-dog ratioNot published on their website
Maximum playgroup sizeNot published on their website
Staff certificationNot published on their website
Play modelNot published on their website
Live cameras for ownersNot published on their website
ToursNot published on their website
Injury / fight policyNot published on their website
Veterinary accessNot published on their website
AvailabilityNot published on their website
Online bookingNot published on their website
Policies change, so confirm anything that matters when you book. Items marked “described by reviewers” come from customers, not from the facility.
Score & reviews
9.6ExceptionalDogs Away score
Higher is better. A score backed by more reviews is more reliable. Read the reviews on Google Maps. Data as of July–October 2026.
What reviewers mention most
daily photo updates 15welcoming atmosphere 10affordability 6updates and photos 6text updates 4cat room 3pet pictures 3cat socialization 2
Topics extracted from public review text, with the number of reviews that mention each.
Booking terms & safety
- Checkout time
- Check-out is at noon; later check-out costs $10 per petStated on their website
- Late pick-up
- $10 per pet for check-out after noonStated on their website
- Cancellation
- Holiday-season and weekend cancellations and no-shows forfeit the depositStated on their website
- Holiday minimum stay
- 4 nights for school-break holidays; 2 nights for June-August and holiday weekendsStated on their website
- Fire & emergency protection
- Notice states the kennel is not equipped with a fire protection sprinkler systemStated on their website
- Collars
- Prong, choke chains and harnesses not permitted in the kennelsStated on their website
In the facility’s own words, summarized. Confirm when you book.
Who they take & how they care
- Unaltered dogs & females in heat
- Boards unaltered pets; unneutered males do not join group playStated on their website
In the facility’s own words, summarized. Confirm when you book.
Price history
| Year | Boarding | Daycare | Source |
|---|---|---|---|
| 2019 | $40–$50/night | — | Archived page, 2019-12-13 |
| 2020 | $40–$50/night | — | Archived page, 2020-11-24 |
| 2021 | $40–$50/night | — | Archived page, 2021-12-04 |
| 2022 | $40–$50/night | — | Archived page, 2022-11-26 |
| 2023 | $40–$50/night | — | Archived page, 2023-12-08 |
| 2024 | $40–$50/night | — | Archived page, 2024-12-22 |
| 2025 | $40–$50/night | — | Archived page, 2025-10-09 |
| Now | $40–$50/night | — | Their website, 2026-09-08 |
First-dog standard rate, lower end of any range. How this feeds the market trend: Dogs Away Boarding Price Index.
Hours
- Mon
- 7 AM–7 PM
- Tue
- 7 AM–7 PM
- Wed
- 7 AM–7 PM
- Thu
- 7 AM–7 PM
- Fri
- 7 AM–7 PM
- Sat
- 8 AM–4 PM
- Sun
- 8 AM–4 PM
From the public profile, July–October 2026. Drop-off and pick-up windows can be narrower; holiday hours vary.
For travelers
- SAT · San Antonio International
- 1.7 mi
- Weekday hours span
- 7 AM – 7 PM
- Open Sunday
- Yes
Straight-line miles, not driving distance. Hours span from the public profile; confirm drop-off and pick-up windows before a flight.
Location
123 W Rhapsody Dr, San Antonio, TX 78216
8.3 miles from downtown San Antonio · San Antonio International Airport Vicinity · Get directions
Amenities & details
Wheelchair accessible parking lot
Self-reported on the business’s public profile.
Questions about The Pets Inn
What services does The Pets Inn offer?
The Pets Inn is listed as a pet boarding service in San Antonio, TX, offering boarding.
How much does The Pets Inn charge?
Its website lists overnight boarding at $40–$50 per night (first-dog standard rate, checked 2026-09-08). Holiday surcharges and add-ons vary; confirm when booking. The San Antonio median published boarding rate is $51/night.
What vaccines does The Pets Inn require?
According to its website: Required: rabies, DHPP, Bordetella · Not mentioned: canine influenza, leptospirosis.
Is someone on site overnight at The Pets Inn?
The Pets Inn's website does not say whether a person is on site overnight (checked 2026-09-08). That is common — ask the facility directly before booking an overnight stay.
How does The Pets Inn compare with other San Antonio facilities?
It ranks #8 of 66 in the San Antonio index by Dogs Away score (9.6/10, exceptional), based on 317 Google reviews averaging 4.8 stars.
Cite this record
Facts on this page are sourced line by line. To reference it:
The Pets Inn, San Antonio, TX. Dogs Away facility record, 2026-09-08. https://dogsaway.co/san-antonio-tx/the-pets-inn/Similar places near San Antonio
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