Citizen Canine
BoardingDaycare
Dogs Away score9.8 /10Exceptional · 289 reviews · top 3% in San Francisco
Sources
Behind the 9.8
- Reviews read
- 289 on Google
- Average stars
- 4.90 ★
- Rank
- #3 of 156 in San Francisco
- Ratings as of
- July–October 2026
Published rate$116 /nightFrom their website, 2026-10-19
$45middle $85$120
Above the San Francisco middle price
Sources
Behind the $116
- Source
- Citizen Canine’s own website
- Checked on
- 2026-10-19
- Rate type
- First dog, standard night
“Boarding & Group Play: 10% off for each family dog sharing the same suite. $116 per night ... Pricing Daycare with Group play: $58”Open their price page ↗
Citizen Canine is a pet boarding in Oakland, CA, offering boarding & daycare. It scores 9.8/10 (exceptional) from 289 Google reviews averaging 4.9 stars — #3 of 156 in San Francisco. Its website lists boarding from $116 per night and daycare from $58 per day. Of the 27 policies we check, its website states 12.
Top 3% in San Francisco#3 of 156 by Dogs Away score, from 289 reviews.
Staff on site overnightStated on the facility’s own website.
Vaccine rules publishedRequired: rabies, DHPP, Bordetella, canine influenza · Not mentioned: leptospirosis
Outdoor access: yard and poolPer the facility’s website.
Publishes its ratesQuoted below with a link to the source page.
Key facts
- Services
- BoardingDaycareTrainingPet sitting Confirmed on their own website
- Type
- Dedicated facility
- Boarding rate
- $116/night
- Daycare rate
- $58/day
- Open 24 hours
- No
- Rank in San Francisco
- #3 of 156
- Google rating
- ★4.9 (289)
- From downtown
- 12.5 mi
- Additional dog
- 10% off for each family dog sharing the same suite
- Profile claimed on Google
- Yes
Policies & requirements
12/27
12 of the 27 policies owners ask about are published on their website.Checked on their website, 2026-10-19. Open a policy to see their exact words.
Admission requirements4 of 6 published
Vaccinations requiredRequired: rabies, DHPP, Bordetella, canine influenza · Not mentioned: leptospirosis
Their words
“the following vaccines are up to date and then have your Veterinarian Fax (510-562-0132) or Email [email protected] records to us. Rabies Distemper Bordetella Canine Influenza”citizencanine.net/get-in-touch/new-client/
Spay / neuterRequired for group play only from 7 months
Their words
“Intact male or female dogs over 7 months of age may not be eligible to participate in group play, but our welcome for day care or boarding with our enrichment program.”citizencanine.net/about-us/reservations-policies/
Temperament evaluationRequired for some dogs
Their words
“In some cases we may ask you to bring your dog for a trial day of day care so we can learn more about them.”citizencanine.net/about-us/reservations-policies/
Vaccination recordsProof checked, not taken on word
Their words
“Ask your veterinarian to fax your dog’s current vaccination records to us at 510-562-0132”citizencanine.net/get-in-touch/new-client/
Operations8 of 21 published
Staff on site overnightYes — a person is on site
Their words
“Citizen Canine is staffed 24 hours a day.”citizencanine.net/about-us/faqs/
Groups separated bySize, temperament and play style
Their words
“Small, social groupings tailored by size, temperament, and play style for an enriching social experience.”citizencanine.net/about-us/faqs/
Solo care for dogs who skip group playPaid add-on
Their words
“Due to the additional time and attention involved, Private Play program is an additional $20/night and $10 / daycare.”citizencanine.net/about-us/faqs/
HousingSuite
Their words
“With private, indoor luxury suites and 24/7 care from our dog loving staff, your dog will experience the best Oakland has to offer.”citizencanine.net/?utm_source=googlemb&utm_medium=organic&utm_campaign=weblink&utm_content=home
Outdoor accessYard and pool
Their words
“Over 5,000 square feet of play yards at our Oakland, CA dog daycare facility equipped with toys, slides, tunnels, K9grass, and pools.”citizencanine.net/about-us/faqs/
ToursTours by appointment
Their words
“We are currently offering tours by appointment only.”citizencanine.net/about-us/faqs/
Administers medicationYes, except injectables
Their words
“Staff is trained to administer medication; pills, eye and ear medications. We cannot administer injections for diabetics.”citizencanine.net/about-us/faqs/
FeedingEither house or owner's food
Their words
“Food should be brought in gallon Ziploc bags, or other small sealable non-glass container , and labeled. Alternatively, we serve high-quality Diamond brand Chicken or Lamb food”citizencanine.net/about-us/reservations-policies/
Show 15 policies not published on their website
Bordetella lead timeNot published on their website
Fecal / parasite testNot published on their website
Staff-to-dog ratioNot published on their website
Maximum playgroup sizeNot published on their website
Staff certificationNot published on their website
Play modelNot published on their website
Time out of their roomNot published on their website
CapacityNot published on their website
Climate controlNot published on their website
Live cameras for ownersNot published on their website
Photo / report-card updatesNot published on their website
Injury / fight policyNot published on their website
Veterinary accessNot published on their website
AvailabilityNot published on their website
Online bookingNot published on their website
Policies change, so confirm anything that matters when you book. Items marked “described by reviewers” come from customers, not from the facility.
Score & reviews
9.8ExceptionalDogs Away score
Higher is better. A score backed by more reviews is more reliable. Read the reviews on Google Maps. Data as of July–October 2026.
What reviewers mention most
daycare 30happy dogs 12dog training 3dog safety 3personalized care 3high energy dogs 2dog condos 2behavioral training 2
Topics extracted from public review text, with the number of reviews that mention each.
Booking terms & safety
- Checkout time
- Boarding check-out is at 12 PMStated on their website
- Cancellation
- Hotel nights cancelled with under 72 hours notice are charged; holiday stays need changes 2 weeks aheadStated on their website
- Holiday minimum stay
- 3-night minimum for check-ins around Thanksgiving and Christmas; 2-night minimum on New Year’s Eve and DayStated on their website
- If a dog is sick
- Does not accept dogs with contagious illnessesStated on their website
- Fire & emergency protection
- Has a sprinkler systemStated on their website
- Collars
- Only flat or limited-slip collars; martingale, metal or chain collars are not permittedStated on their website
In the facility’s own words, summarized. Confirm when you book.
Who they take & how they care
- Updates during a stay
- Daily updates posted on InstagramStated on their website
- Senior dogs
- Offers a Senior Care package for boarding guestsStated on their website
- Anxious or shy dogs
- Offers TLC/T-touch sessions; may require a trial daycare or overnight for dogs with separation anxietyStated on their website
- Minimum age
- Dogs must be at least 16 weeks oldStated on their website
- Unaltered dogs & females in heat
- Intact dogs over 7 months may be kept out of group play but are welcome with the enrichment programStated on their website
In the facility’s own words, summarized. Confirm when you book.
Price history
| Year | Boarding | Daycare | Source |
|---|---|---|---|
| 2021 | — | $44/day | Archived page, 2021-12-09 |
| 2022 | — | $50/day | Archived page, 2022-12-02 |
| 2023 | $91/night | — | Archived page, 2023-09-22 |
| 2023 | — | $50/day | Archived page, 2023-12-10 |
| 2024 | $108/night | — | Archived page, 2024-12-01 |
| 2024 | — | $56/day | Archived page, 2024-11-14 |
| 2025 | $111/night | — | Archived page, 2025-12-05 |
| 2025 | — | $56/day | Archived page, 2025-11-09 |
| Now | $116/night | $58/day | Their website, 2026-10-19 |
First-dog standard rate, lower end of any range. How this feeds the market trend: Dogs Away Boarding Price Index.
Hours
- Mon
- 7 AM–7 PM
- Tue
- 7 AM–7 PM
- Wed
- 7 AM–7 PM
- Thu
- 7 AM–7 PM
- Fri
- 7 AM–7 PM
- Sat
- 7 AM–7 PM
- Sun
- 7 AM–7 PM
From the public profile, July–October 2026. Drop-off and pick-up windows can be narrower; holiday hours vary.
Location
420 Hegenberger Rd, Oakland, CA 94621
12.5 miles from downtown San Francisco · Get directions
Amenities & details
Wheelchair accessible entranceWheelchair accessible parking lot
Self-reported on the business’s public profile.
Questions about Citizen Canine
What services does Citizen Canine offer?
Citizen Canine is listed as a pet boarding service in Oakland, CA, offering boarding, daycare.
How much does Citizen Canine charge?
Its website lists overnight boarding at $116 per night and daycare at $58 per day (first-dog standard rate, checked 2026-10-19). Holiday surcharges and add-ons vary; confirm when booking. The San Francisco median published boarding rate is $85/night.
What vaccines does Citizen Canine require?
According to its website: Required: rabies, DHPP, Bordetella, canine influenza · Not mentioned: leptospirosis.
Is someone on site overnight at Citizen Canine?
Yes — a person is on site, according to the facility's own website.
How does Citizen Canine compare with other San Francisco facilities?
It ranks #3 of 156 in the San Francisco index by Dogs Away score (9.8/10, exceptional), based on 289 Google reviews averaging 4.9 stars.
Cite this record
Facts on this page are sourced line by line. To reference it:
Citizen Canine, Oakland, CA. Dogs Away facility record, 2026-10-19. https://dogsaway.co/san-francisco-ca/citizen-canine/Similar places near Oakland
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