Metro Dog
DaycareBoarding
Dogs Away score9.6 /10Exceptional · 217 reviews · top 17% in San Francisco
Sources
Behind the 9.6
- Reviews read
- 217 on Google
- Average stars
- 4.80 ★
- Rank
- #23 of 156 in San Francisco
- Ratings as of
- July–October 2026
Published rate$90 /nightFrom their website, 2026-10-19
$45middle $85$120
About the San Francisco middle price
Sources
Behind the $90
- Source
- Metro Dog’s own website
- Checked on
- 2026-10-19
- Rate type
- First dog, standard night
“Service Price Social Program $90/night Single Room $100/night ... Full Day Daycare Half Day Daycare Social Program $60 $45 Single Room $70 $55”Open their price page ↗
Metro Dog is a dog daycare in Richmond, CA, offering daycare & boarding. It scores 9.6/10 (exceptional) from 217 Google reviews averaging 4.8 stars — #23 of 156 in San Francisco. Its website lists boarding from $90–$100 per night and daycare from $60–$70 per day. Of the 27 policies we check, its website states 12.
Staff on site overnightStated on the facility’s own website.
Vaccine rules publishedRequired: rabies, DHPP, Bordetella, canine influenza, leptospirosis
Structured rotationPlay model, per the facility.
Outdoor access: yardPer the facility’s website.
Publishes its ratesQuoted below with a link to the source page.
Key facts
- Services
- DaycareTrainingBoardingGrooming Confirmed on their own website
- Type
- Dedicated facility
- Boarding rate
- $90–$100/night
- Daycare rate
- $60–$70/day
- Open 24 hours
- No
- Rank in San Francisco
- #23 of 156
- Google rating
- ★4.8 (217)
- From downtown
- 10.5 mi
- Neighborhood
- Richmond Annex
- Profile claimed on Google
- Yes
Policies & requirements
12/27
12 of the 27 policies owners ask about are published on their website.Checked on their website, 2026-10-19. Open a policy to see their exact words.
Admission requirements4 of 6 published
Vaccinations requiredRequired: rabies, DHPP, Bordetella, canine influenza, leptospirosis
Their words
“We require Rabies, DHLPP (Distemper, Hepatitis, Parvovirus, Leptospirosis, Parainfluenza), Bordetella, and Canine Influenza (H3N2 & H3N8).”metrodog.com/faq/
Spay / neuterRequired from 6 months
Their words
“All dogs must be spayed or neutered by 6 months of age to use services at Metro Dog.”metrodog.com/faq/
Temperament evaluationRequired before a first stay
Their words
“Every dog completes an assessment before being accepted for any service.”metrodog.com/faq/
Vaccination recordsProof checked, not taken on word
Their words
“We will need updated vaccination records before they can attend .”metrodog.com/?utm_source=GBP&utm_medium=local&utm_campaign=richmond
Operations8 of 21 published
Staff on site overnightYes — a person is on site
Their words
“The overnight staff will greet you at the employee entrance, the red door to the right of the main entrance gate.”metrodog.com/faq/
Play modelStructured rotation
Their words
“Our daily schedule follows a rotation of activity–rest–activity–rest, helping dogs reset and refresh”metrodog.com/daycare/
Time out of their roomSocial program: in group company 24 hours a day
Their words
“Dogs in our social program are in social company 24 hours a day.”metrodog.com/faq/
Solo care for dogs who skip group playOffered
Their words
“Less-social or special-needs dogs have a customized program just for them. They stay in a private suite and receive one-on-one handler attention”metrodog.com/daycare/
HousingSuite and crate
Their words
“Dogs relax on Kuranda cots in group or single suites, or rest in a crate depending on their needs and preferences.”metrodog.com/daycare/
Outdoor accessYard
Their words
“Dogs enjoy two outdoor play yards covered with k-9 grade grass.”metrodog.com/our-center/
Climate controlClimate-controlled
Their words
“Climate-controlled indoor and outdoor spaces”metrodog.com/daycare/
Injury / fight policyPublished
Their words
“If a medical concern comes up, we contact you first, then your emergency contact if we can’t reach you. For non-urgent concerns, we’ll seek your input before proceeding.”metrodog.com/faq/
Show 15 policies not published on their website
Bordetella lead timeNot published on their website
Fecal / parasite testNot published on their website
Staff-to-dog ratioNot published on their website
Maximum playgroup sizeNot published on their website
Staff certificationNot published on their website
Groups separated byNot published on their website
CapacityNot published on their website
Live cameras for ownersNot published on their website
Photo / report-card updatesNot published on their website
ToursNot published on their website
Veterinary accessNot published on their website
Administers medicationNot published on their website
FeedingNot published on their website
AvailabilityNot published on their website
Online bookingNot published on their website
Policies change, so confirm anything that matters when you book. Items marked “described by reviewers” come from customers, not from the facility.
Score & reviews
9.6ExceptionalDogs Away score
Higher is better. A score backed by more reviews is more reliable. Read the reviews on Google Maps. Data as of July–October 2026.
What reviewers mention most
kind staff 21clean facility 5personalized care 4reliable care 3dog socialization 3understanding of dogs 2dedicated to the dogs 2dog community 2
Topics extracted from public review text, with the number of reviews that mention each.
Booking terms & safety
- Checkout time
- Boarding check-out by 10 AM avoids a daycare chargeStated on their website
- Late pick-up
- Check-out by 3 PM adds a half day of daycare; by 7:30 PM a full dayStated on their website
- Holiday minimum stay
- 2-night boarding minimum November 27-29 and December 23-26Stated on their website
- Vet costs during a stay
- Takes dogs to the hospital on the application or the nearest one; owners pay vet costsStated on their website
- Handling & correction
- Follows LIMA; does not use squirt bottles, shaker cans or collar correctionsStated on their website
In the facility’s own words, summarized. Confirm when you book.
Who they take & how they care
- Anxious or shy dogs
- Private boarding without group play for older, shy, special-needs or non-social dogsStated on their website
- Unaltered dogs & females in heat
- Never accepts a female in heatStated on their website
In the facility’s own words, summarized. Confirm when you book.
Price history
| Year | Boarding | Daycare | Source |
|---|---|---|---|
| 2025 | $85–$95/night | — | Archived page, 2025-12-11 |
| 2025 | — | $55–$66/day | Archived page, 2025-12-11 |
| Now | $90–$100/night | $60–$70/day | Their website, 2026-10-19 |
First-dog standard rate, lower end of any range. How this feeds the market trend: Dogs Away Boarding Price Index.
Hours
- Mon
- 7 AM–7:30 PM
- Tue
- 7 AM–7:30 PM
- Wed
- 7 AM–7:30 PM
- Thu
- 7 AM–7:30 PM
- Fri
- 7 AM–7:30 PM
- Sat
- 8 AM–7:30 PM
- Sun
- 8 AM–7:30 PM
From the public profile, July–October 2026. Drop-off and pick-up windows can be narrower; holiday hours vary.
Location
3117 Pierce St, Richmond, CA 94804
10.5 miles from downtown San Francisco · Richmond Annex · Get directions
Amenities & details
Onsite servicesWheelchair accessible entranceWheelchair accessible parking lotFree parking lotOn-site parking
Self-reported on the business’s public profile.
Questions about Metro Dog
What services does Metro Dog offer?
Metro Dog is listed as a dog day care center in Richmond, CA, offering daycare, boarding.
How much does Metro Dog charge?
Its website lists overnight boarding at $90–$100 per night and daycare at $60–$70 per day (first-dog standard rate, checked 2026-10-19). Holiday surcharges and add-ons vary; confirm when booking. The San Francisco median published boarding rate is $85/night.
What vaccines does Metro Dog require?
According to its website: Required: rabies, DHPP, Bordetella, canine influenza, leptospirosis.
Is someone on site overnight at Metro Dog?
Yes — a person is on site, according to the facility's own website.
How does Metro Dog compare with other San Francisco facilities?
It ranks #23 of 156 in the San Francisco index by Dogs Away score (9.6/10, exceptional), based on 217 Google reviews averaging 4.8 stars.
Cite this record
Facts on this page are sourced line by line. To reference it:
Metro Dog, Richmond, CA. Dogs Away facility record, 2026-10-19. https://dogsaway.co/san-francisco-ca/metro-dog/Similar places near Richmond
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