Pups & Pals Pet Lounge
DaycareBoarding
Dogs Away score9.8 /10Exceptional · 320 reviews · top 4% in Austin
Sources
Behind the 9.8
- Reviews read
- 320 on Google
- Average stars
- 4.90 ★
- Rank
- #3 of 87 in Austin
- Ratings as of
- July–October 2026
Published rate$72 /nightFrom their website, 2026-07-07
$45middle $55$65
Pricier than most in Austin
Sources
Behind the $72
- Source
- Pups & Pals Pet Lounge’s own website
- Checked on
- 2026-07-07
- Rate type
- First dog, standard night
“Private Suite Lodging: $72 per dog, per night (includes daycare) … Dog Day Care: $40”Open their price page ↗
Pups & Pals Pet Lounge is a dog daycare in Austin, TX, offering daycare & boarding. It scores 9.8/10 (exceptional) from 320 Google reviews averaging 4.9 stars — #3 of 87 in Austin. Its website lists boarding from $72 per night and daycare from $40 per day. Of the 27 policies we check, its website states 5.
Top 4% in Austin#3 of 87 by Dogs Away score, from 320 reviews.
Publishes its ratesQuoted below with a link to the source page.
Key facts
- Services
- DaycareBoarding Confirmed on their own website
- Type
- Dedicated facility
- Boarding rate
- $72/night
- Daycare rate
- $40/day
- Open 24 hours
- No
- Booking & cameras
- Online booking & owner portal via Paw PartnerFound on their website, 2026-10-03
- Rank in Austin
- #3 of 87
- Google rating
- ★4.9 (320)
- From downtown
- 7.1 mi
- Neighborhood
- Dittmar-Slaughter
- Profile claimed on Google
- Yes
Policies & requirements
5/27
5 of the 27 policies owners ask about are published on their website.Checked on their website, 2026-08-03. Open a policy to see their exact words.
Operations6 of 21 published
Solo care for dogs who skip group playOffered
Their words
“We will observe their play style and introduce them to other dogs in small groups or one-on-one as to not overwhelm your pup”pupsandpalspetlounge.com/
HousingSuite
Their words
“Private Suites The Private Suites are a lodging option for an upgraded and more luxurious stay for your pup”pupsandpalspetlounge.com/
Outdoor accessYard — described in 3 reviews, not stated by the facility
Photo / report-card updatesYes
Their words
“we send you an email with pictures of your best friend playing with new friends and a report card to let you know how they are doing!”pupsandpalspetlounge.com/
AvailabilityWaitlist
Their words
“we were at full capacity every day. We were waitlisting our existing pack daily, so we decided to close enrollment and started a formal waitlist, initially quoting 3-6 months for new clients.”pupsandpalspetlounge.com/meetourfounder
Online bookingYes
Their words
“OVERNIGHT LODGING Our Online Booking Process is Simple and Easy! Book Now!”pupsandpalspetlounge.com/
Show 21 policies not published on their website
Vaccinations requiredNot published on their website
Bordetella lead timeNot published on their website
Fecal / parasite testNot published on their website
Spay / neuterNot published on their website
Temperament evaluationNot published on their website
Vaccination recordsNot published on their website
Staff on site overnightNot published on their website
Staff-to-dog ratioNot published on their website
Maximum playgroup sizeNot published on their website
Staff certificationNot published on their website
Play modelNot published on their website
Groups separated byNot published on their website
Time out of their roomNot published on their website
CapacityNot published on their website
Climate controlNot published on their website
Live cameras for ownersNot published on their website
ToursNot published on their website
Injury / fight policyNot published on their website
Veterinary accessNot published on their website
Administers medicationNot published on their website
FeedingNot published on their website
Policies change, so confirm anything that matters when you book. Items marked “described by reviewers” come from customers, not from the facility.
Score & reviews
9.8ExceptionalDogs Away score
Higher is better. A score backed by more reviews is more reliable. Read the reviews on Google Maps. Data as of July–October 2026.
What reviewers mention most
daily picture updates 15nice team 10south park location 8tired dogs 7happy and bubbly staff 4outdoor play area 3anxious dogs 3quick response 3
Topics extracted from public review text, with the number of reviews that mention each.
Booking terms & safety
- Checkout time
- Morning pick-up is 7-10 AM weekdays and 9-11 AM weekends; the last day is not chargedStated on their website
- Late pick-up
- Evening pick-up on the last day is charged $40 for daycare instead of a night of boarding (daycare rule)Stated on their website
- Cancellation
- 48 hours' notice for a full deposit refund; one week for Thanksgiving, Christmas and New Year's weeks, 72 hours other holidaysStated on their website
- If a dog is sick
- Return rule: a coughing dog stays out of daycare and boarding for 2 weeks after the coughing stopsStated on their website
- Fire & emergency protection
- South Park location has a full fire sprinkler suppression systemStated on their website
In the facility’s own words, summarized. Confirm when you book.
Who they take & how they care
- Updates during a stay
- Emails photos and a report card midway through a dog daycare first dayStated on their website
- Senior dogs
- Dogs retire from daycare and boarding when they turn 15Stated on their website
- Minimum age
- New clients accepted from 16 weeks old (about 4 months)Stated on their website
- Breed & size limits
- No breed restrictions; each dog is evaluated individuallyStated on their website
In the facility’s own words, summarized. Confirm when you book.
Price history
| Year | Boarding | Daycare | Source |
|---|---|---|---|
| 2018 | $48/night | — | Archived page, 2018-11-29 |
| 2019 | $52/night | — | Archived page, 2019-12-30 |
| 2020 | $52/night | — | Archived page, 2020-01-29 |
| 2023 | $65/night | — | Archived page, 2023-01-24 |
| Now | $72/night | $40/day | Their website, 2026-07-07 |
First-dog standard rate, lower end of any range. How this feeds the market trend: Dogs Away Boarding Price Index.
Hours
- Mon
- 7 AM–7 PM
- Tue
- 7 AM–7 PM
- Wed
- 7 AM–7 PM
- Thu
- 7 AM–7 PM
- Fri
- 7 AM–7 PM
- Sat
- 9 AM–6 PM
- Sun
- 9 AM–6 PM
From the public profile, July–October 2026. Drop-off and pick-up windows can be narrower; holiday hours vary.
For travelers
- AUS · Austin-Bergstrom
- 7.9 mi
- Weekday hours span
- 7 AM – 7 PM
- Open Sunday
- Yes
Straight-line miles, not driving distance. Hours span from the public profile; confirm drop-off and pick-up windows before a flight.
Location
8701 S 1st St Bldg. 3, Austin, TX 78748
7.1 miles from downtown Austin · Dittmar-Slaughter · Get directions
Amenities & details
Onsite servicesWheelchair accessible entranceWheelchair accessible parking lotWheelchair accessible restroomGender-neutral restroomLGBTQ+ friendlyTransgender safespaceFree parking lotOn-site parking
Self-reported on the business’s public profile.
Questions about Pups & Pals Pet Lounge
What services does Pups & Pals Pet Lounge offer?
Pups & Pals Pet Lounge is listed as a dog day care center in Austin, TX, offering daycare, boarding.
How much does Pups & Pals Pet Lounge charge?
Its website lists overnight boarding at $72 per night and daycare at $40 per day (first-dog standard rate, checked 2026-07-07). Holiday surcharges and add-ons vary; confirm when booking. The Austin median published boarding rate is $55/night.
Is someone on site overnight at Pups & Pals Pet Lounge?
Pups & Pals Pet Lounge's website does not say whether a person is on site overnight (checked 2026-08-03). That is common — ask the facility directly before booking an overnight stay.
How does Pups & Pals Pet Lounge compare with other Austin facilities?
It ranks #3 of 87 in the Austin index by Dogs Away score (9.8/10, exceptional), based on 320 Google reviews averaging 4.9 stars.
Cite this record
Facts on this page are sourced line by line. To reference it:
Pups & Pals Pet Lounge, Austin, TX. Dogs Away facility record, 2026-08-03. https://dogsaway.co/austin-tx/pups-and-pals-pet-lounge/Similar places near Austin
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